Central England Co-operative
265 reviews
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4 Joan Margaret Ball 5th Mar 2018
The coop handled my mothers funeral in a very professional way. We could not fault Teresa Bubb who was seeing the overall funeral planning, her help was appreciated at a very difficult time.
Jennie Martin replied
Thank you Joan for your very kind words. I'm so pleased to hear we helped you at this difficult time. I will make sure your comments are passed back to Teresa. Best wishes, Jennie at Central England Co-operative -
5 Michael Tabberner 5th Mar 2018
We where really looked after by everyone at coop funeral services and excellent with our mother's needs and couldn't do enough for all of us so as a family I thank you all very much x
Jennie Martin replied
Thank you for your kind words. I'm so pleased to hear we were able to support you and your family through this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Andrew Taylor 4th Mar 2018
Mary was very supportive and explained the options clearly. I would fully recommend their services.
Jennie Martin replied
Thank you for your lovely, kind words. Best wishes, Jennie at Central England Co-operative -
5 Francis Smith 4th Mar 2018
We wish to give a great big thankyou to Lisa and Tina the staff at acocks green we can't thankyou enough for taking care of our mother and helping us throughout this time..we cannot praise all the people who work there high enough we thankyou from the bottom of our hearts from the Smith family
Jennie Martin replied
Thank you for your kind words. I'm so pleased we could support your and your family through this difficult time. Your comments will be passed back to Lisa, Tina and the team. Best wishes, Jennie at Central England Co-operative -
5 Adrian Francis Caffery 3rd Mar 2018
Co-op Funeral Care in Stirchley are a first class professional service. I have just used their services for my brother and previously for my mother and father and every time they are great to deal with, very compassionate and caring. Their communications are always first class and prompt and there is never any issue with getting the kind of service and funeral that I want. This time I was dealing with Debbie who was very good and it helped that she knew us from our childhood where we found out we lived in the same area, Warstock. I would highly recommend these people to help you sort out what can be a stressful and uncomfortable time, but they just make it seamless, easy and professional.
Jennie Martin replied
Thank you so much for your kind words. I'm pleased we were able to support your at this difficult time, your comments will be passed back to Debbie. I'm so sorry for your loss. Best wishes, Jennie at Central England Co-operative -
5 Janet Newbery 2nd Mar 2018
Very kind and friendly people very helpful. Made us all feel at ease while we was arranging the funeral. Did our Dad proud.
Jennie Martin replied
Thank you for your kind words. I'm so pleased we were able to support you and your family at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Esterlita Watson 26th Feb 2018
We’re very impressed of your service,all the staff are very supportive (immaculate)we highly recommend your company.thank you very much.even all people who attended the service commended (the best)
Jennie Martin replied
Thank you very much for your kind words. I'm so pleased we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Gerald Satterthwaite 25th Feb 2018
Thank you for all you did to make the day as painless as possible
Jennie Martin replied
Thank you so much. Best wishes, Jennie at Central England Co-operative -
5 Michael Horton 25th Feb 2018
Very impressed with the service and care they took of my late mother. Always kept us informed of what was going on and did everything we asked of them. Linda did an excellent job of my moms hair and a big thanks goes to her. I would definitely recommend them to anyone
Jennie Martin replied
Thank you for your kind words. I make sure your lovely comments are passed back to Linda. I'm so pleased we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 James Moore 25th Feb 2018
very attentive and informative staff.helpful and good with ideas.well reccomended
Jennie Martin replied
Thank you very much for your lovely words. I'm really pleased we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Karen Larsen 23rd Feb 2018
Our meetings with the staff at funeralzone were held in a professional manner but with empathy and understanding. We mainly dealt with Lisa who was very knowledgeable and had the patience of a saint when it came to the order of service which was changed several times in order to get it right. Nothing was too much trouble.
Prior to the day itself, I was contacted by Catherine who confirmed all the arrangements by phone. On the day she introduced herself and guided us through the process with professionalism.
We were kept informed of where dad was being kept initially and later when he moved to the Maypole. On behalf of the family, I would like to thank everyone for their advice, guidance and support.Jennie Martin replied
Thank you very much for such lovely, kind words. I will make sure that your comments are passed back to our team in Maypole. I'm so pleased we were about support you and your family at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Peter McCann 20th Feb 2018
At a time of sadness losing my father I was comforted by the caring and professional service that the Co-op funeral company provided.
I received the same service when I lost my mother in 2005.
Peter McCann.Jennie Martin replied
Thank you for your kind words. I'm so pleased to hear that we've been able to support you through these difficult times. Best wishes, Jennie at Central England Co-operative -
5 Ludwik Nowak 19th Feb 2018
The service provided by Co-op Funeralcare in Yardley is excellent. A lovely lady called Teresa has guided me through this difficult time with great compassion and thought and her attention to detail is second to none. Thank you so much for a first class service.
Jennie Martin replied
Thank you very much for your kind words, I will make sure your comments are passed on to Teresa. I'm so pleased we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 christine mcdonald 19th Feb 2018
Exceptional service and care towards myself and my family xxxxxxxxxx
Jennie Martin replied
Thank you for your kind words. Best wishes, Jennie at Central England Co-operative -
5 Anne McNamara 19th Feb 2018
We were very pleased with the service you provided and all staff were courteous and professional. Thankyou so much for what is a very difficult time made a little easiet
Jennie Martin replied
Thank you for your kind words. I'm so pleased we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Deborah Bridges 16th Feb 2018
Excellent staff who are friendly and delivered a great service for my mothers funeral . Staff member kept in touch and helped through the process of all the arrangements . Extremely greatfull for all there help . Thank you .
Jennie Martin replied
Thank you for your kind words, I'm so please we were able to support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Victoria Lesley James 14th Feb 2018
I would like to thank everyone who was involved with my mom's funeral. They were professional and extremely caring.
Jennie Martin replied
Thank you very much for your kind words. Best wishes, Jennie at Central England Co-operative -
5 Candy Fowler 4th Feb 2018
From start to finish at this very sad time for me and my family, co op were very professional and caring throughout. I couldn't have asked for anything better!
Jennie Martin replied
Thank you very much for your kind words. I'm so pleased we were able to help you at such a difficult time. Best wishes, Jennie at Central England Co-operative -
5 Carol Pollard 3rd Feb 2018
Could not fault the care at all. Everything was covered with the utmost diligence with just the correct amount of sympathy needed. All questions answered. The staff, from the front desk ladies to the drivers of the hearse and limousines, were courteous and extremely helpful. We could not have asked for better care of our dear Mom and ourselves (sons & daughters) during such a difficult time. Well done folks, we would most definitely recommend your services to anyone that asks. ✅
Jennie Martin replied
Thank you very much for your kind words. I'm so pleased we were able to help you through such a difficult time.
Best wishes, Jennie at Central England Co-operative -
4 Allen Drummond 29th Jan 2018
Lorraine Ryan was very helpful, she managed to track down a retired vicar who I had requested.
Jennie Martin replied
Thank you for your kind words, I'm so pleased Lorraine was able to go the extra mile to find the vicar.
Best wishes, Jennie at Central England Co-operative -
5 David Haddon 23rd Jan 2018
Just love to thank all staff involved. What a lovely service. Many thanks
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5 Lyn Marsh 19th Jan 2018
Our Brother's Funeral was conducted with dignity, compassion and support. At a time when a family member dies unexpectedly, at a relatively young age, the state of shock can be devastating, leaving people unable to cope with organising such a sad event. The Co-op Funeral Team guided and gently directed the family at this sad time of departure.
Thank you. -
5 David Jacobs 15th Jan 2018
Fantastic with support and help couldn't of asked for anything more
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5 Keith Dyer 13th Jan 2018
Excellent service throughout the whole process. Dealt with changes and last minute requests in a calm and efficient manner. Staff easy to approach and very professional. The day itself was run with a calm dignity.
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5 Shirley Parry 1st Jan 2018
A very professional and efficient service dealt with in a respectful and caring way thank you