Central England Co-operative
265 reviews
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5 Ann Staunton 24th Mar 2018
Janette and Chris were very supportive , helpful and very professional in arranging and handling our moms funeral . They both were very sympathetic and understanding at this most difficult time . Thank you Janette and Chris ..
Staunton Family XXJennie Martin replied
Thank you Ann for your kind words. I'm so sorry for your loss. I'm so pleased to hear Janette and Chris were able to support you at this difficult time, I will be sure to pass your comments back to them. Best wishes, Jennie at Central England Co-operative -
5 Janet Gillespie 23rd Mar 2018
Theresa in the office was empathetic and helpful.
On hand when we had queries.
And various useful tips which helped.
Vince accommodated various beliefs within the family, which helped us to all be happy with the result on an important day.
Theresa who lead out was smart, punctual and respectful. Likewise the bearers for the coffin.
Also staff at Nechells, who also helped initially.
On behalf of myself and our family would like to thank all of you for helping us through a challenging time.
Janet GillespieJennie Martin replied
Hello Janet. Thank you so much for your lovely, kind words. I'm so sorry for your loss. I will make sure your comments are passed back to all at Yardley and Nechells. I'm so pleased to hear we were able to support you through this difficult time. Best wishes, Jennie at Central England Co-operative -
5 Rachael Ann Kempson 23rd Mar 2018
I would definitely recommend to anyone who is looking to have their funeral go with co-operative the staff are amazing and always happy to help , I had a lady called Jeanette without her I’m not sure I would have got through it 5 star excellents from me and my family
Jennie Martin replied
Thank you Rachael, that's lovely to hear. I'm so sorry for your loss. I'm glad that we were able to provide support through this difficult time, I will pass your kind words to Jeanette. Best wishes, Jennie at Central England Co-operative -
5 Jacqueline Elizabeth Sherwin 22nd Mar 2018
We could not have asked for better service from the start to the end. Everyone so attentive and kind, we all felt very special, which we were very grateful for.
Jennie Martin replied
Thank you Jacqueline, that's great to hear. I'm glad we could support you at this difficult time. Best wishes, Jennie at Central England Co-operative -
5 David Wheeler 22nd Mar 2018
Very professional service and support given during a difficult time
Jennie Martin replied
Thank you for your kind words. Best wishes, Jennie at Central England Co-operative -
5 Julie Lovell 20th Mar 2018
Lovely, kind and compassionate, friendly, warm and understanding...Claire guided us through the process with patience and empathy.
Appreciated very much that the atmosphere was respectfully peaceful and calm without being dull and melancholy: bright and fresh made it so much easier to breathe when at moments i was unable to hold back the tears.
It isn't the kind of business that you want to have to recommend people to....but should the occasion arise, i certainly will. -
5 Davey Morgan 20th Mar 2018
The lady Jill who helped memorganise everything was perfect honestly I could not of asked for someone better.
I will not go anywhere else for funerals they are perfection thank you so much Jill you made a family very very very happy
And gave our mom the send of she deserved 😇😇😇😇 -
5 Susan Shamel 20th Mar 2018
All the staff were very kind and helpful. Best possible service given.
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5 Mark Felli 20th Mar 2018
fantastic and sympathetic staff
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5 Vanice Heather Julie Cormack 20th Mar 2018
There was nothing which was too much trouble for any member of staff at CooP Stirchley.
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5 Jacqueline Patterson 19th Mar 2018
I cannot thank them enough, the service was excellent and the staff were very caring and thoughtful.
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5 Jeffrey Robert Such 19th Mar 2018
Friendly, compassionate, professional service. Nothing too much trouble. Helpful suggestions, particularly with regard to choice of church for service. Made an emotionally difficult process much easier than expected. There were some tears along with some laughter! If I was asked I would certainly recommend your services.
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5 Denise Keogan 18th Mar 2018
Excellent service very professional and respectful during an extremely difficult time.
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5 Catherine Caffery 18th Mar 2018
I was very pleased with everything you did to to make Brian's funeral the best it could be in a very distressful time for me and his sonPhillip. I would also like to thank you for all the help you gave me through your legal service. Also the chaplain you usually have Jill made it a very personal experience which everyone said they liked.
Thank you again Catherine. -
5 Yvonne Coote 18th Mar 2018
excellent service nothing was to much trouble all your personnel were very thoughtful and caring and the suggestion of the union flag on the coffin brought everything together. the flowers were superb and appreciated by all alberts family and friends.
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5 Colin Meredith 18th Mar 2018
The service we received from all the team in Rubery was excellent, on the day Steve and his team went above all expectations nothing was too much trouble and they weren't too condescending and had the ability to lighten the mood at appropriate times.once again I would like to thank ALL the team from your Rubery branch.
Colin Meredith -
4 Barry Beddow 18th Mar 2018
Very good professional service .reasonably priced .no complaints.
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5 Micheal Bishop 17th Mar 2018
on my elderly brothers sudden illness and very quick passing away,i was left to arrange his funeral with no money left only a life insurance policy ,as I had used the coop funeral sevices before I went to them and said the insurance is only 2900 pounds what can we do so I was very kindly shown a number of plans but decided on there simplicity plan,this covered all there services with just the hearse and crematorium fees etc this came to 2800 altogether and it was done arranged with great care and understanding by all at the coop stirchley,as he had served in the army we got in touch with the british legion who free of charge sent 3 flag bearerswhich made it a good day.
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4 Steve Beetison 17th Mar 2018
A bit rushed at the end of the service otherwise ok.
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4 Pamela Cleaver 17th Mar 2018
I was pleased with the help I received when my mother died it,s not something you want to think of about arranging a funeral for your loved ones,the co-op took that part of it away. thanks again.
mrs p cleaver -
5 Judy May 17th Mar 2018
Everyone we dealt with at the Hall Green office were very helpful in dealing with this difficult time.
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5 Julie Kenny 17th Mar 2018
From the original funeral bond arrangements to the departing journey of Dad, the Co Op Stirchley were professional, caring and kind. Can not recommend them enough. Everything was just as the family wanted and asked for.
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5 Harbhajan Chana 17th Mar 2018
Super Service through out, extremely helpful, all the nearest and dearest of the deceased are extremely thankful for the service you have rendered. May God bless you all always. Kindest regards and best wishes always - Cooks Chana.
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5 Adrian Thompson 17th Mar 2018
Fantastic service and great staff,many thanks.
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5 Barbara Alan 17th Mar 2018
We could not have asked for any kinder and more thoughtful care for my husbands funeral. The attention to our wishes and loving way we where treated made the sad situation easier to bear. Nothing was too much trouble, even the heavy snow was no problem and his service was perfect. We thank you all and will not forget your kindness.