Thornalley Funeral Services Ltd

5 Debbie Merritt 17th Jun 2024

The care and attention we received was second to none!
Every detail was sorted and the staff went above and beyond with their help and considerations. This meant that we had no additional worries, which is a considerable help in such a sad occasion.
An excellent, caring service that I would thoroughly recommend!

5 Lyn Curgenven 17th Jun 2024

Professional lovely people as always. Nothing too much trouble

5 Angela Pankhurst 16th Jun 2024

They always treat my loved ones with care and dignity 

5 Nigel Sizeland 16th Jun 2024

All of the staff we dealt with were courteous, kind and very professional. Especially Traci and Liam, who were able to answer all our questions, no matter  how difficult. They helped us through, what to us, was a very difficult situation and helped to make everything go smoothly. 

5 Charles Smith 16th Jun 2024

Can not fault these guys for everything they did for us and mum. Wouldn’t think to go anywhere else. 

5 Sue Hodson 15th Jun 2024

Our family could not thank Andrew and the team at Thornalley for looking after our us at such a difficult time. It was a great comfort to see the care given to Ian during this time. 
Words cannot express how grateful we are for your kindness and professionalism.

5 Clive Jacklin 15th Jun 2024

Excellent Service from Thornalley. Very respectful, caring and showed empathy.

5 Sarah Benefer 14th Jun 2024

Ray and all the staff at Thornalley’s were so kind and respectful at the most difficult time for us as a family. We are so grateful to them for taking such good care of Chris

5 Daphne Crumb 13th Jun 2024

Thankyou for looking after my dear husband Joe. You made arrangements for his funeral on the 10th of June with such care and you helped me and his daughters too feel well supported . Your staff looked after us well when we went to see Joe and and were so caring and showed empathy to wards us and were a great comfort to me. Thankyou Daphne.

5 Tina Creed 10th Jun 2024

Unfortunately I’ve had two funerals very close together but Peter & Nichola were very professional and helpful. Making everything smooth & easy to arrange. 
On the day itself  Peter & the other staff all very professional made it a very smooth lovely funeral for my mum. 
Thank You to everyone at Swaffham. 

5 Julie Diss 10th Jun 2024

We used Thornalley funeral directors for my father’s funeral and recently my mother’s funeral and I cannot praise them enough. 
They were thoughtful and caring from the start of the process through to the end and were very professional. 

Julie Diss 

5 David Barber 10th Jun 2024

The family are very pleased with the way Traci,Liam and the rest of the Thornally team arranged and carried out our Father's Funeral.Also special thanks to Nicole the lovely celebrant who conducted the service.

5 Allan Anderson 9th Jun 2024

Made everything so easy. 

5 Holly Ward 8th Jun 2024

Thank you so much to the Thornalley team for taking care of our Sarah. Professional, friendly and caring every step of the way.

5 Jocelyn Thrower 7th Jun 2024

Andrew and his Team of Ladies are understanding, compassionate, helpful and always at the end of the phone.
Keeps you informed every step of the way.
Guide you through the day of service.
Could'nt of got through the day or the build up without their support.
Thank you.
Xx

5 Marcus Griggs 7th Jun 2024

Carried out everything as wished for by the family, all done in a respectful manner and with care.

5 Sarah Dennis 6th Jun 2024

I can’t put into words how grateful I am for the care and concern given to me during in the weeks leading to Mum’s funeral. Sam was amazing. 
Thank you so so much. 
Sarah

5 Daniel Goldsmith 3rd Jun 2024

We couldn't have asked for a better team to support the family with our Dads final memories. Down to the smallest gestures and details Dean and the rest of the Thornalley team were one step ahead of us to make everything as nice as possible.
Thank you to all x

5 Keryn Middleton 3rd Jun 2024

A totally professional Company from start to finish, regardless of staff hierarchy. Empathetic staff without being patronising, kept us informed at all times and even when we turned up without appt managed to accommodate our needs. Dean called on the morning of the funeral to make sure we were all ok and if we still had any questions - 8.30am!
They did a 'drive past' outside the care home where mum last lived so that the residents could pay their respects. We expected a drive around the horseshoe shaped road and for the family cars to join the procession behind the hearse but instead Dean (funeral director) exited the hearse, walked in front of it past the residents and bowed to them and the coffin then escorted the hearse past the family members waiting to join the cortege.
At the crematorium, everything was explained to the family members that were going to carry the coffin and the whole programme ran smoothly and without incident. Hopefully they will stay as an independent Company and continue to give this first rate service.

5 Marc Curson 2nd Jun 2024

Friendly, understanding and an Excellent service. I would highly recommend Thornalley 

5 Michael Slattery 2nd Jun 2024

TFS have done it all before and take care of every little detail with sensitivity and dignity. Every "what about this and "what about that" you wake up worrying about has been taken care of and if not, they will sort it out!
Their service could not have been better.

Michael S

5 Eileanora Ni Charthaig 1st Jun 2024

Very professional , thoughtful and efficient . 
They helped make the day special and respectful for Libby. 
Tracie was lovely to deal with as was Chris and all the team. 
Ray of course is flawless. 

5 Josh Stepney 31st May 2024

Nichola and Peter were amazing from start to finish. They answered every question we had and made all the arrangement for my mum's funeral. The celebrant they recommended, Nicole, couldn't have been better. A big thank you to Nichola, Peter, Dean and Nicole for making this difficult time just a little easier to deal with.

5 Alison Bogle 28th May 2024

From the initial phone call we knew we were in the very best of hands. Thornalley went above and beyond what we expected of them and were always professional and empathetic.

5 Dawn Seeley 28th May 2024

I am more than pleased with the excellent Funeral Service, the staff are very helpful and Ray was more than happy to help in anyway, highly recommend this Company. Believe me you could not wish for a better friendly service than Thornalley Funeral Services. Thank you so much.