Thornalley Funeral Services Ltd

5 Sophie Jay 5th Oct 2020

Complete professionalism as always. Making those difficult times that little bit easier with true compassion. Can’t thank them enough. 

5 Dr. Mark Blunt 4th Oct 2020

Outstanding and very compassionate, supporting service. As ever Thornalley can be trusted at a difficult time.

5 Christine Rayner 3rd Oct 2020

What a wonderful, professional and compassionate service that was provided by Thornalleys. Ray personally dealt with us and was very attentive. Although we could not have the funeral service we would have liked due to coronavirus restrictions, he still made sure that the best funeral service possible was arranged and made sure we were happy with everything. We cannot thank Ray enough for helping us at such a difficult time.

5 Victoria Muller 3rd Oct 2020

From the first phone call through to the funeral we were treated with respect, compassion and a caring attitude. Everything was explained really well, we were not rushed by any member of staff. The funeral ran smoothly and so did the live streaming for mums family and friends who could not make it.
Thank you very much.

5 Agnes Dennis 2nd Oct 2020

Empathetic care, professional service. True family undertakers. Very grateful for all of their understanding in our time of need.

5 Karen Smith 30th Sep 2020

The service, care and support from all staff was exceptional at this very difficult time.
Thank you
Karen and family

5 Janet Cox 29th Sep 2020

Thank you all at Thornalley for the excellent and professional way Mac's funeral arrangements were carried out. Much appreciated.

5 Jennifer Harpley 28th Sep 2020

Very kind and thoughtful staff who supported us through every step of the process. Their professional service is a credit to theIr industry. Could not fault them and would recommend them to anyone who was planning a funeral for themselves, a family member or a friend.

5 Rachel Wilson 28th Sep 2020

Everyone was so caring and thoughtful, which made a awful time a bit more bearable

5 Francesca Mills 28th Sep 2020

Thornally were very supportive through a difficult time. Nothing is too much trouble and all of the staff were very helpful, professional and very kind.

5 Linda Stuckey 25th Sep 2020

This is a very very professional company, who provided me with the best experience I could have hoped for, all of the staff I met were caring, compassionate and helpful.
I would recommend this company to anyone who asked

5 Pamela Wix 24th Sep 2020

Caring kind @ helpful would have been lost without them in our time of need 

5 Mark Thornton 22nd Sep 2020

Absolutely fantastic service thank u so much so friendly really recommended thanks again

5 Diane Scott 22nd Sep 2020

Thornalley provided a professional and caring service. Andrew and colleagues were always available to answer our questions and guide us through en emotional time. Celebrant Verne Lee, from our memories and anecdotes, gave tribute to mum's life and read the poems we had chosen. When you need someone to be there and have everything go smoothly, Thornalley manage with compassion to guide you through.

5 Gillian O'Sullivan 21st Sep 2020

Thornalley Funeral Services were excellent in all their dealings with me in relation to my husband’s funeral. They were understanding, compassionate, respectful, sensitive and kind and nothing was too much trouble. They were extremely professional and I highly recommend them.

5 Matthew Day 21st Sep 2020

Andrew at Thornalley provided and excellent service for my late father, our family were very well looked after and many thanks for the sympathy and honour showed in a very professional manner.

5 Claire Rushmore 21st Sep 2020

We received an excellent, professional and compassionate service from Thornalleys from start to finish.

5 Mick Sladden 21st Sep 2020

The team at Thornalley's were incredibly helpful and respectful at what was a difficul time.

5 Marion Knowles 19th Sep 2020

Absolutely first class service from Ray and his team - thankyou so much.

5 Christine Davis 18th Sep 2020

The members of staff I had to deal with were very supportive and helpful. Matters were dealt with promptly and professionally.
I would have no hesitation in recommending Chapmans and Thornalley Funeral Services.

5 Rebecca Stacey 18th Sep 2020

I found Andrew and his team very easy to talk to. They helped every step of the way and made things easier. Highly professional and personable.

5 Diane Jacobs 17th Sep 2020

From the initial phone call there has been nothing but kindness and care. The advice and help we have received has been superb. Nicola kept us updated all the time and helped in any way she could, we were never rushed. On the day of the service Andrew looked after us so gently and well through a very difficult time. The service led by Janet was beautiful and how she wove together what we had told her was brilliant. Her words were very moving and appropriate.
All of this care and attention has helped us considerably through this time.
We cannot express our gratitude enough.

5 Catherine Crisp 17th Sep 2020

Very Happy with everything Thorn Alley organised for my Brother Robert Geoffrey Brown’s funeral. Very Difficult as it all had to be done at a distance but they were very thorough and extremely dignified. Thank you

4 George King 16th Sep 2020

i have no experience of others, as most people.
All went to plan.

5 Kelly Munden 16th Sep 2020

After losing our daughter aged 5, Andrew, Tracy and the rest of the staff put us at easy and helped us on what we needed to do next and supported us in making decisions to help make Annabels celebration day the most perfect day it could have been. The support from everyone was outstanding! The Chapel of rest was such a peaceful place for us to visit and the whole team made every moment special for us!
Thank you