Thornalley Funeral Services Ltd
1990 reviews
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5 Pamela Young 22nd Nov 2020
Thank you, everything went to plan. All very well coordinated in a pleasant, professional manner. The crematorium very well set out in lovely gardens.
Thanks very much for all your help. -
5 Julia Stanbridge 22nd Nov 2020
Everything was such done with respect.Couldn't have wished for better.Thank you so much.
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5 Julie Chase 21st Nov 2020
Excellent professional service from warm friendly staff
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5 Jo Frost 21st Nov 2020
A very respectful company, ensuring my dad's funeral went without a hitch.
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5 Andrew Moulton 21st Nov 2020
At all times caring, understanding and attentive. First class service, would highly recommend.
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5 Heather Thompson 19th Nov 2020
I cannot thank them enough for all their support in dealing with my father’s unexpected death recently. The team that came out to collect him at 2.45am still looked completely professional and they were also very kind.
Nicola and Derek took such great care of us throughout the whole process and both my Mum and I felt they really cared,it wasn’t just a job for them. We were able to tailor the funeral the way we wanted it, and the Order of Service they created was really lovely.
I wouldn’t hesitate to recommend them. -
5 Emma Wright 19th Nov 2020
Dealt with my daughters funeral with great empathy, respect and love.
Many thanks for helping us during this painful time. -
5 Martin Calvert 17th Nov 2020
A very professional
service from start to finish . -
5 Kevan Bone 16th Nov 2020
Very professional service from start to finish thank you.
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5 Lynda Beer 16th Nov 2020
I found the service at Thornnalley excellent, Andrew was most helpful with looking after my Dad,
and everyone was very caring and kind. The service at Mintlyn was also just as my Dad would have wanted, many thanks to all of you. -
5 Susan Simkins 15th Nov 2020
In the current climate of covid the staff have been amazingly helpful, friendly, respectful, in the safest way possible for all . We first used them back in 2001 and found they still provide outstanding professional service. As a family we would have no hesitation to recommend there services .
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5 Michelle Smith 15th Nov 2020
Professional service, very respectable & caring
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5 Daphne Smith 10th Nov 2020
Right from the start, Thornalley staff were so comforting and kind as they talked through the arrangements with us. The place of rest
in the funeral parlour where we said goodbye to our loved one was peaceful, soothing and calm. We thought that Ray Thornalley truly went the extra mile to give our husband / Dad a beautiful and dignified ceremony. Nothing was too much trouble. The funeral cortege looked stately as it proceeded down our road.
Thank you. -
5 Jill Dean 9th Nov 2020
From the initial telephone call when our father died and through the whole process of planning and holding his funeral Ray Thornalley and his wonderful team have been so kind,empathetic and helpful. They ensured that a very difficult day (at the start of lock down 2) was as good as it could possibly be. Thank you
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5 Martyn Harding 7th Nov 2020
Excellent service. Thank you very much for all you did to make this as smooth and easy a process as possible
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5 Kendy Jarvis 6th Nov 2020
Thornalley recently arranged my husband's funeral and i have to say their services were outstanding. The staff were very friendly, caring, professional and compassionate to the entire family and making sure we are ok. My husband had a beautiful send off. I cannot fault the.services and highly recommend them to anyone.
Thank you TFS. -
5 Nicola Noble 6th Nov 2020
Thornalleys go over and above their level of customer service! Professional, courteous, kind and empathetic at such sad and emotional times. Highly recommend their services
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5 Jane Bannister 5th Nov 2020
Excellent service, everything was perfect, I have no hesitation in recommending this company. In fact they went above & beyond.
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5 Susan Blatch 1st Nov 2020
Amazing job excellent service from start to end. Friendly welcoming staff nothing was too much trouble. Everything was explain clearly to us. Ray rang several times to check we was all ok and kepted us updated on the funeral arrangements and made everything so relaxed and simple. Thank you all x
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5 Sylvia Roberts 1st Nov 2020
Extremely satisfied with wonderful care and consideration shown. Thank you.
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5 Robert Briggs 1st Nov 2020
We were very happy with the way you dealt with everything, nothing was too much trouble, you Were very professional and kind, we would definitely recommend your services, many thanks x
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5 Yvonne French 1st Nov 2020
Absolutely outstanding service, I was able to say goodbye with a beautiful and respectful service.
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5 Simon Sanpher 31st Oct 2020
Great service from Andrew and all the staff for their compassionate and professional service.Nothing was too much trouble.
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5 Ian Barker 30th Oct 2020
Every detail was attended to with the utmost dignity and respect. All the staff made me feel at ease, during what must be the worst time in anyone's life.
Jean looked absolutely beautiful whilst in The Chapel of Rest.
The attended cremation at Breckland Crematorium was a private ending, which is exactly what we wanted.
The spray of orchids by Bridgets Flowers completed Jean's 'Goodbye' to all who loved her. 💖💔💘💕 -
5 Eileen Clark 30th Oct 2020
Thornalley Funeral Services were very professional, kind and caring.