Thornalley Funeral Services Ltd

5 Stuart Freeman 19th Dec 2020

Amazing compasinate caring nothing is too much.your spoken to like a member of the family.

A sad time made into a celebration of my father’s life 

From the Freeman family x

5 Ian Christopher 18th Dec 2020

Wonderful service, extremely helpful and understanding, lovely people

5 Tracey Wright 17th Dec 2020

Kind, compassionate and professional.

5 Susan Fraser 14th Dec 2020

It is difficult to fund the right words to describe the service which was provided by Thornally Funeral Services.  From the very first visit to their offices they were empathetic, kind and quietly professional.  I visited my husband, Michael, three times in the chapel of rest and never, for one moment, felt that I was being a nuisance.  On the day of the funeral every single detail had been thought of and it was perfect.  My husband was laid to rest in our local churchyard with dignity and respect.   My personal thanks to Ray Thornally who looked after and cared for me on the day. Thank you to everyone at Thornally Funeral Services for making such a sad occasion with gentleness and understanding.  

5 Deborah Davis 14th Dec 2020

Wonderful care throughout, 

5 Jane Adams 13th Dec 2020

Highly recommend nothing is too much trouble.
The whole of thornalleys staff helped make an awful loss just a little easier to bear!
Thankyou. Xx

5 Stephen Hooks 13th Dec 2020

Excellent service, well informed over the days up to the funeral. My mother had a lovely send off, considering all the problems with covid etc.

5 Daphne Self 12th Dec 2020

Absolutely outstanding. Very professional, respectful, caring and compassionate staff. 

5 Linda Bunce 12th Dec 2020

very professional, respectful and friendly staff. Nichola was immensely helpful with some of the decision making. I didn't realise there were so many versions of how great thou art! ☺️

5 Samantha Barrett 12th Dec 2020

I have never had to organise a funeral before, and this one was for my lovely Mum. The whole team were so kind and compassionate and actually make a very difficult time  much easier to handle.

Ray instils a sense of calm and authority and I immediately knew that Mum was in good hands. From the lovely men who came to take Mum from the house to Traci who helped when I was worrying about photographs everyone is kind, welcoming and professional and just make things easier. 

Mums service was beautiful and so well organised. I can’t speak highly enough of Thornalley Funeral Services. 

5 Amanda Coleman 10th Dec 2020

Very excellent service and very well looked after staff are very friendly 

5 Charles Loyd 9th Dec 2020

Outstanding service from a professional company who have great staff and a super leader in Ray.

5 Sandra Marriott 8th Dec 2020

They were excellent y fantastic kind supportive would recommend to anyon

5 John Groom 5th Dec 2020

All the staff are kind, considerate and personable. They made a very difficult time easy for us.

5 Lisa Vipond 4th Dec 2020

Thornally are very kind and compassionate people
Very professional and your every wish is took into account and granted 
Certainly the best funeral directors in kings lynn 

5 Jill Hacker 1st Dec 2020

What a lovely work force so careing devoted to their clients and service they give best in town excellent jill hacker they care

5 Jeanette Langner 1st Dec 2020

Very caring, respectful and always helpful!

5 Helen Hawkes 1st Dec 2020

TFS Swaffham - Very difficult time to have to organise a very difficult event. The help and support I received from Nichola and Derek made it all so much easier. Their professional and incredibly friendly help enabled me to organise a wonderful funeral for my husband. Thank you

5 Barrie Sands 30th Nov 2020

A fantastic and professional service from start to finish. Very helpful with all aspects at a difficult time. Warm and friendly, Respectful and understanding.

5 David Suckling 30th Nov 2020

A very professional and caring family business. Andrew and his whole team make you feel at ease whilst you are dealing with a very sad time in your life.

5 Carolyn Pearce 30th Nov 2020

Led me through the process with dignity and professionalism at a difficult time. 

5 Joan Carter 29th Nov 2020

Exceptional is the first word that comes to mind when thinking back on how compassionate, caring and respectfully Andrew handled my father’s funeral.

Unfortunately, the funeral was held during covid- 19 lockdown but Government procedures were adhered to whilst providing a professional respectful service. Thornalley Funeral Services also provided a live streaming of the funeral services at Mintlyn Crematorium, enabling family and friends to watch the service in the safety of their own homes.

Andrew managed flawlessly to arrange every single wish, from music requested, to one of the best celebrants, the celebrant Verne handled the service as if she had known my Father, she was remarkable and a credit to her profession.

Andrew was so empathetic to our thoughts and wishes and dealt with everything he could to help make this happen, from the first phone call his compassion and attention to our wishes was second to none!

I would certainly recommend Thornalley Funeral services to my family and friends.

5 Anne Carnell 28th Nov 2020

Professional well organised caring team from start to finish, all the stress and anxiety is removed from the minute you walk thru the door. They all go the extra mile to ensure you are at ease and informed of all stages of the funeral arrangements
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Thank you Andrew and Team

5 Angela Barling 27th Nov 2020

A very professional and sensitive service. Communication was excellent with quick responses to all queries. They day of the funeral ran smoothly due to their very personal contribution.

5 Rodney Sheen 27th Nov 2020

Such a personal service, made the hardest time a little more bearable. Nothing is too much trouble and they show so much respect to all the family.