Thornalley Funeral Services Ltd

5 Julija Safranovic 25th Jan 2021

All very organized. Went very smoothly and without stress. Good team. Thank you for your help.

5 Philip & Christine Pearman 25th Jan 2021

They are very thoughtful,and considerate, would always go to them, for assistance,as they are always so helpful

5 Barry Foster 25th Jan 2021

From the start Thornalley Funeral Services provided a top class service especially in these very difficult times.


Particularly memorable was when I asked for the Funeral car to pass by our house, because of our ages we decided not to attend. This was a very hard decision. However, the car stopped just before our house and Andrew got out and walked in front of the car and then stopped just outside it. Driver and assistant got out, bowed, and showed enormous respect. After a few words Andrew then proceeded to walk in front of the car until reaching further up the road. Magnificent!!!!!Could not have been better . Thank you.

5 Jane Weedon 24th Jan 2021

Excellent service, all staff very helpful and understanding, very patient, nothing was to much trouble for them

5 Sheila Stern 24th Jan 2021

Thornalley Funeral Service is excellent. Completely professional, reassuringly personal and a saving grace when upset or anxious. A true family firm

5 Clive Cox 24th Jan 2021

Very professional as usual wouldn’t go anywhere else.

5 Faith Rands 24th Jan 2021

The whole experience from start to finish was excellent. I could not have wished for a more caring and helpful team of people. I have had to arrange quite a few funerals over the years but none were handled with such compassion and attention to detail. Thank You so much Fay Rands and Family

5 Andrew Barwick 23rd Jan 2021

Very polite and friendly.
Very good service and nothing was to much trouble.
Phoned me a couple of times to see how I was doing which was nice.
On time and very professional at these busy times .
Thank you

5 Gerald Williamson 23rd Jan 2021

I would like to thank Andrew & his excellent team for all their support & understanding during this very difficult time.
From the initial call when Sandy passed we were dealt with utter dedication & professionalism.
Their support has been greatly appreciated by all the family.

Gerry

5 Daniel Bloy 22nd Jan 2021

Thornalley provided an iIncredibly helpful, professional, compasionate service during this difficult process. They held our hand through the entire process.

5 Graham Atwood 22nd Jan 2021

Excellent standard throughout. Peter was particularly patient and kind, and made a difficult time bearable.

5 Terence Quinn 21st Jan 2021

Looked after every aspect of my dad’s funeral. Very accommodating over visiting dad in chapel of rest. Compassionate and caring. An excellent all round service. 

5 David White 21st Jan 2021

Thornalley were excellent from start to finish. Would definitely recommend.

5 Sheila Dye 21st Jan 2021

Excellent staff .nicky was very helpful on phone

5 Ann Reeves 20th Jan 2021

Excellent funeral arrangements, fantastic people, everyone is so kind and thoughtful.
Made the funeral so easy to sort out.
I would recommend Thornalley's to anyone. The men look so smart , I was so
impressed with everything they did for me and my deceased partner.

5 Kevin Lee 20th Jan 2021

Sadly I've had to use the services of Chapmans & Thornalley FD Swaffham in May 2020 and January 2021 for two very close friends where I was the Executor. On both occasions I've found the office administration by Nickhola Carlyon and the management of the funeral on the day by Peter Chaphman as first class. Absolutely no detail however small was too much trouble for them to address. Prior to the second funeral Peter, visited the village were the deceased previously lived, to reconnoiter the location where the hearse would stop for two minutes before moving on to the funeral destination. I commend their kindness and professionalism to anyone needing the services of a funeral Director. Kevin Lee

5 Anthony Yates 20th Jan 2021

As might be expected from this highly regarded funeral director everything was handled impeccably. Despite, I imagine, being under pressure at the moment due to the higher than usual death rate as a result of Covid, we always felt they had time for us and any questions we had. The personal touch counts for a lot when emotions are raw and that's certainly what we got. The excellent reputation the firm enjoys locally is richly deserved.

5 Diane Yardley 18th Jan 2021

The arrangements prior to the funeral and the funeral it’s self were carried out to the highest possible standard. Each individual member of the team were very professional and efficient in their own tasks which resulted in excellent teamwork which made the event run smoothly at this difficult time for family and friends 

5 Susan Hooks 18th Jan 2021

Highly professional, Thornalleys made a difficult time so much easier. I can't thank them enough for their support, patience and kindness.

5 Karen Taylor 18th Jan 2021

Very helpful and efficient, dealt with everything with kindness 

5 Paul Benstead 17th Jan 2021

Really great and professional people who made the whole process very easy with compassion in mind.

5 Simon Eglen 17th Jan 2021

Professional, curtious, respectful and gentle through out, they are our family go to when the worst happens

5 Leah Fysh 17th Jan 2021

Professional yet so caring and supportive towards our grieving families, we could not have been happier on such a sad day ,many thanks to their family.

5 Diane Ridgway 16th Jan 2021

Helpful and considerate everything organised in a kind and personal way
Many,many thanks to all at chapmans
Regards dianne ridgway and Paul ridgway

5 Timothy Hawes 16th Jan 2021

Very helpful and understanding from start to finish. Thank you so much.