Thornalley Funeral Services Ltd

5 Susan Threlfall 18th Feb 2021

Ray, Andrew and the whole team were outstanding in their care, compassion and professionalism. I had a number of specific requirements and requests, which were dealt with so well that I could not fault any part of their work. My song was played by the team at the back of the church, as I was not allowed to sing it live.The service sheets are beautiful and I am proud to be able to send them to Mum's friends who were not able to attend, partly because of distance but also because of the current restrictions on numbers allowed at the service. I loved the way the Director of the funeral party, in this case Andrew but in the case of my father Harry a few years ago it was Ray, tapped the ground to let the coffin bearers know when they were correctly placed for the next step in the proceedings. I know that the headstone is going to be perfect, as they check every step with me. I would like to extend my and my family's grateful thanks for making such a difficult time a little easier with their kindness. Bless you all and stay well.

5 Sharon Jackson 18th Feb 2021

I cannot say thank you enough for everything thornalley did for my cousin funeral every thing was done over the phone and it was perfect   They were so kind and helpful at this difficult time and I couldn’t fault them thank you once again 

5 Peter Jackson 18th Feb 2021

Very good and attentive service throughout under difficult conditions.

5 Chelsea Middleton 17th Feb 2021

Couldn't have asked for more. Absolutely perfect send off for my baby girl. Thornalley were amazing, and provided a wonderful service.

5 Denise Young 15th Feb 2021

Professional yet personal and thoughtful. So pleased we chose Thornalley

5 Roger Smith 15th Feb 2021

Thornalley Funeral Services were very attentive and understanding of our requirements, which were fulfilled to the letter.
They continue to maintain the highest standards despite the unusual times we are currently living through

5 Neil Munroe 15th Feb 2021

Thornalley came highly recommended from friends and did not disappoint. Very supportive and responsive during the preparation for the funeral and extremely professional on the day of the service.

5 Roger Swinburn 15th Feb 2021

Professionally and sympathetically handled.

5 Mark Eggleton 15th Feb 2021

Really professional from the initial engagement through to the funeral itself.

5 Patricia Wigdahl 14th Feb 2021

Kind, professional with thoughtful attention to detail.  Thank you all very much.

5 Robert Bullen 14th Feb 2021

Very helpful and considerate and made this hard time alot more bearable. Staff were very friendly and polite. Would recommend them to anyone.

4 Angela Goff 14th Feb 2021

It was very good considering the circumstances, where everything was conducted using either the phone or email.

5 Sharon Hammond 14th Feb 2021

The complete service was professional and compassionate.

5 Roydon Powell 13th Feb 2021

Excellent personal service with attention to detail. Very caring and understanding.
I would highly recommend.

5 Ian Bradshaw 13th Feb 2021

Even though it was late in the evening, my initial call was answered immediately and people arrived soon after to take my recently departed father to the chapel of rest. All of my dealings after this were with Nichola who was sympathetic, considerate, friendly but most importantly efficient in everything she had to do. This all made a difficult time much easier to cope with. I would recommend Chapmans & Thornalley Funeral Services.

5 Julie Riggs 12th Feb 2021

Thornalley's provided such a professional, calm and sensitive service during our sad bereavement. Ray and his family team conduct themselves in an unhurried, sensitive, attentive and reassuring manner that takes you into their care, making you feel that your loss is unique during a traumatic period. Knowing Ray personally and professionally for many years our family and relatives have always used Thornalley Funeral Services because of their very personal handling of a very sensitive period in life.

5 Christine Deadman 12th Feb 2021

Absolutely an excellent funeral service for my husband Jeff. Everything was handled with professionalism and care. Thankyou Andrew so much for the caring phone calls to me and my family. It meant so much. Christine

5 Janet Coates 12th Feb 2021

Excellent service the whole team was very kind and caring.they took great care of Ian. Andrew rang several times to make sure I was ok.
You could ring them anytime to ask questions they were always there to help.

5 Yvonne Fisk 11th Feb 2021

what a wonderful kind helpful and caring team of people everything was done beautifully a huge thank you to all the Thornalley people Yvonne

5 Colin Melder 11th Feb 2021

Excellent service from here. Sensitive & efficient during every step of the funeral especially during the COVID-19 pandemic. 

5 James Macwhirter 11th Feb 2021

A professional and sympathetic service

5 David Cuming 11th Feb 2021

We are very grateful to Ray and his team to organise a wonderful service. His support was extraordinary and highly appreciated. Everything went smoothly and the respectful handling of all matters was outstanding. Thank you again for all your help. Verena Cottis on behalf of David Cuming. 

5 Neil Oxbury 9th Feb 2021

A great service from all staff.
Always friendly and helpful and  an excellent personal service.
Highly recommended.

5 Dianne Searle 9th Feb 2021

Very professional and traditional. thanks to all 

5 Hazel Bloy 8th Feb 2021

So very helpful and compassionate. Nothing was too much trouble. Extremely professional yet friendly.
Thank you so very much for making such a difficult time more bearable your help and support through the process made things easier to cope with.