Thornalley Funeral Services Ltd

5 Ann Tucker 4th Mar 2021

The family of Ruby Hill would like to thank Andrew and staff for there excellent service and attention to detail.

with thanks
Ann Tucker & Susan Miller

5 Jeremy Allen 2nd Mar 2021

We cannot thank Andrew & the Team enough for their wonderful support and send- off for our Dad. They were absolutely superb. From the difficult first initial contact- and for their friendly and professional guidance throughout.
All of which led to a lovely and fitting Service.
The Allen Family

5 Darren Gibson 1st Mar 2021

From the first point of contact with Nichola through to the service everything  was relaxed smooth and just perfect for what we wanted. Everyone involved was so helpful and professional. 
During a difficult time the whole process was just perfect that’s the highest compliment I can give. 

5 Mary Frohawk 1st Mar 2021

Excellent all round.

5 Karen Grahame 28th Feb 2021

Such a hard time for all our family, a massive thank you for all the advice, guidance and support you have given us. 
You made our Mother look beautiful, just like she always was. 
We are so thankful, for your dedication and perfection. 
Kind regards 
Karen Grahame.

5 Margaret Mason 28th Feb 2021

Amid all the problems encountered your service was excellent. Thankyou so much.

5 Andrew Everitt 28th Feb 2021

Thornalley have now dealt with the funerals of all four of our respective parents, two during pre-COVID days, and two during the Pandemic itself. When the last two died, within 3 weeks of each other, we did not hesitate to contact them. Once again we were met with care and professionalism by the whole team. When things went wrong, such as when a wedding ring went missing at the hospital mortuary and when the Crematorium had a power cut on the day of one of the funerals, we were met with calm and an attitude of “leave it to us – we’ll sort this for you”. Each funeral was handled to reflect the individual – we did not feel they (or we) were “turning the handle” for yet another elderly person. We never felt as if we were bothering them with detail and indeed always came away feeling that now we had LESS to worry about and could therefore focus our thoughts on our loved one. As a family firm they understand families, and although we as individuals did the interfacing with them, they took account of the feelings and needs of other members of the wider family. We cannot recommend Thornalley enough!

5 Andrea Robinson 27th Feb 2021

Excellent, caring and personal attention, at a very sad time. Everything first class. Thankyou to all at Thornally’s.

5 Robert Dawson 27th Feb 2021

Thornalley's were kind, thoughtful, helpful and respectful. They provided a very good service.I can not thank them enough,nothing was to much trouble for them.

5 Robert Holden 27th Feb 2021

A soothing voice and empathetic employees who have helped us cope with a difficult situation.
Professional, polite, efficient - can’t thank you all enough 

5 Adrian Nunn 27th Feb 2021

Very professional service

5 Geoffrey Cheney 27th Feb 2021

Very understanding and helpful a very good service from them

5 Jim Eyre 26th Feb 2021

A very dignified, and professional service. It couldn't have been any better, even with a power cut at the crematorium.

5 Samantha Richardson 26th Feb 2021

Lovely people to deal with

5 Susan Smith 25th Feb 2021

I was guided and supported throughout, especially at my husband’s funeral, all the staff were exceptional , it was much appreciated by my family and myself.

5 Dr Colin Howard 25th Feb 2021

Everything done in as a calm and supportive manner as the current situation allows.

5 Michael Watson 23rd Feb 2021

Thank you all so much for looking after my mother in such a difficult time with the extra pressure of covid lockdown. So respectful, courteous and caring. All the staff were amazing. Thank you again.

5 Ian Price 22nd Feb 2021

Very pleased with everything that you did for me and the family

5 Derek Stewart 22nd Feb 2021

The whole team were caring and incredibly professional 

5 Valerie Prior 22nd Feb 2021

The service we received from Thornalley Funeral Services was perfect in every way. We were shown care and sensitivity throughout, nothing was too much trouble and all our wishes were carried out with complete professionalism and efficiency.

5 Amy Macwhirter 21st Feb 2021

Excellent service - very professional.

5 Keith Burman 21st Feb 2021

Keith and I received such good service from Thornalley funeral services. Always very kind and professional.    Every staff member we were in contact with did their very best for our family at this sad time at losing a loved one. 

5 Andrew Barber 21st Feb 2021

First class service nothing is too much trouble would highly recommend.

5 Bluebell McKelvie 20th Feb 2021

A first class service from Thornalley Funeral Services. Thoroughly professional throughout. From the initial enquiry to the service itself, everything was handled with empathy and kindness. Without doubt Ray and his team helped make what was a very difficult day for my family a little bit easier.

5 Karen Lester 19th Feb 2021

Can't thank the team enough for the way they dealt with our bereavement and the care and compassion they showed me after the passing of my dear mum. Excellent service and professional throughout.

Highly recommended