Thornalley Funeral Services Ltd
1989 reviews
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5 Lesley Argent 22nd Aug 2021
Thornalleys services for my uncles funeral were superb. They were ultra efficient, sensitive and kind. They frequently communicated with me and the attention to detail for the little things really impressed me. They come highly recommended.
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5 Beverley Lewis 21st Aug 2021
Always very helpful, very well communicated throughout. All questions answered fully but above all excellent compassionate people
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5 Dawn Nunn 20th Aug 2021
Ray and his team have recently dealt with both of our parents funerals and have given the utmost care and empathy throughout the whole process making it so much easier for us to deal with the grieving process , and providing a first class funeral that was exactly as we wanted . And giving us the chance to say goodbye with the dignity and respect they both deserved .
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5 Janet Newell 19th Aug 2021
TFS are, l believe, the most respected funeral directors in this area and thoroughly deserve their
great reputation.
Father Ray and Son Andrew show enormous respect to the loved ones of the deceased - I know this first hand having been a recipient of their dignity,kindness and efficiency, together with that of their amazing staff, following the death of my beloved husband three weeks ago.
I cannot thank them enough - they have all been truly wonderful.
Jan Newell
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5 Ruth Houghton 15th Aug 2021
I and gerry have been looked after with great kindness and respect we couldn't have had better thankyou
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5 Patrick Littlehales 15th Aug 2021
All went very smoothly thanks
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5 Helen Sutherland 9th Aug 2021
I don't know where to start, from the first phone call on the Saturday Morning after my mum's passing, the respect,support and compassion I received from Ray and his staff was above and beyond.
At such a difficult time when your head is not fully in the game, it is so reassuring to have that guidance, quietly and unobtrusively by your side every step of the way, nothing is too much trouble, I just can't thank them enough, they look after my mum with such dignity, just as they did with my Dad.
Thankyou -
5 Tara Larkin 9th Aug 2021
Such a professional, friendly, supportive and respectful funeral directors. Thank you.
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5 Stephen Pitkethly 9th Aug 2021
Professional and sensitive in every way. Thank you.
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4 Robert Pruden 9th Aug 2021
Very kind , helpful and supportive at all times, thank you.
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5 Sally Arnold 9th Aug 2021
When you lose a loved one unexpectedly and too soon, organising a funeral is heartbreaking and so tough, Thornalley have been absolutely amazing from the first dealings with them through to the funeral and beyond. Amazing people, amazing business. I cannot recommend them highly enough. Thank you and well done to you all from the Arnold Family. x
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5 Dr John Galloway 9th Aug 2021
Very kind and sympathetic reception. Extremely professional and well organised from start to finish. Highly recommended
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5 Melanie Jackson 8th Aug 2021
Thornally provide an excellent service and is run with compassion and care.
They made an awful time easier to deal with and helped me every step of the way.
I would highly recommend them. -
5 Julie Meachen 5th Aug 2021
Excellent service given, professional, yet still friendly put us at ease
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5 Enid Neave 1st Aug 2021
Mr Thornalley could not have been more helpful and sympathetic, took all the worry and arrangements off my hands, designed a lovely picture on the front of the service sheet. He was just like talking to a family member. Wonderful service.
All he staff were wonderfully helpful to. -
5 Paula O'Grady 31st Jul 2021
Fantastic company would highly recommend them. Peter supported us through all the difficult steps and made it a pleasurable process.
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5 Margaret Mann 31st Jul 2021
I'd never use anyone else. I received care and compassion by the bucketful, and everything went according to plan.
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5 Brenda Bridges 30th Jul 2021
We would like to express our thanks for the help and advice you gave us which
helped the day to go smoothly and very professionally.
Our regards Brenda Bridges and family thank you very much -
5 June Goldsmith 29th Jul 2021
Ray Thornally and all his staff made the difficult time bearable.
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5 Valerie Green 27th Jul 2021
Expert, professional advise, treated with dignity, the moment we walked through the door for our appointment to discuss funeral arrangements for our lived one.
Visits to the Chapel of rest were easily organised for as many times required by the family.
Follow up phone calls and the ability to pop in to discuss any question or request we may have forgotten was easy and welcome.
Travelling to the crematorium was respectful.
A friendly approachable company. -
5 Susan Chase 26th Jul 2021
Professional & caring. Wonderful support & service from all we had contact with. Would recommend with no hesitation.
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5 Brady Shaw 23rd Jul 2021
Thornalley funerals service is the place to go to give your loved one the perfect send off, from start to finish Andrew and his team were so supportive nothing was to much trouble, the level of professionalism is superb, you can see they genuinely care about the service they provide and i could not thank them enough they made my mums send off beyond perfect everyone who attended remarked on how smoothly and professional the funeral went, I would recommend Thornalley to anyone wanting the perfect send of for their loved ones, it was makes the loss of a loved one seem more comfortingly to know you gave them the best send off possible! X
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5 Desmond Woodcock 22nd Jul 2021
We received excellent service from the start. Mum was collected very swiftly and we were kept updated.
Ray took us through the whole journey and took his time with us. Nothing was rushed and nothing was too much. Ray was in contact a few days before and on the day ensuring we were OK and understood everything. At the funeral Ray was with us all the way through and we were not rushed.
Behind Ray the girls on the phone, in reception were understanding and very helpful. Even the designer for the order of service was caring and understanding.
We as a family cannot thank Ray and his team enough. -
5 Margaret Cousins 22nd Jul 2021
Thank you for such a lovely send off, from the first phone call we had the best help with the greatest sympathy every time. Andrew made us so comfortable and is so professional from the start to finish. We can not thank everyone at Thornalley enough for everything they have done at such a hard time.
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5 David Janku 21st Jul 2021
Everyone at Thornalley are absolutely wonderful and so caring and thoughtful. You took away the pressure of a very sad day and ensured everything went to plan and were always there to help and assist. I would thoroughly recommend Thornalley Funeral Services as so professional yet so empathetic too. Thank you again for all you have done. Helen