Thornalley Funeral Services Ltd

5 Luke Parkin 26th Feb 2022

Amazing, personal and understanding service from Thornalleys at what is a very difficult time… 

5 Simon Hornsby 25th Feb 2022

Very professional service, couldn’t do enough for us. Would highly recommend.

5 Lesley McKenna 25th Feb 2022

Excellent Service. On behalf of our family. I want to thank Andrew and his staff for the caring and professional manner in which you handled the services for my husband. It was a difficult situation for us dealing with his loss, but you did an exemplary job in working with us through this tough time, for that we are truly grateful and very appreciative of how much you and your staff care. Thank You.

5 Ian Gray 25th Feb 2022

Very helpful & considerate to us all during our time of grief. Kept us informed at every stage, professional in every detail.

5 Mark English 23rd Feb 2022

Totally professional and understanding

5 Wayne Chapman 21st Feb 2022

In a few words, I cannot fault them at all. Right from the outset, Ray was fantastic. He and all his staff completely understood that this was reasonably unfamiliar territory and talked me through every step of what to do from arranging the church service to discussing what auntie Joan should wear et cetera. There were no stones left unturned and I cannot thank them enough. They were very kind, considerate and I could not ask for more. Additionally, when it came to me having a look at the proof of the order of service, they kindly emailed me a copy, upon my request, without any photographs so I could read it properly using specialist software for visually impaired people as I am totally blind. They completely understood all my needs as a blind person and were in no way phased . Thank you so much for everything. You really have been marvellous and I know that nothing is too much trouble and you go the extra mile to make sure that everything runs perfectly. 

5 Susan Gardner 21st Feb 2022

Faultless from start to finish.
An excellent compassionate and professional service.
I would highly recommend Thornally Funeral Service

5 Christopher Annels 21st Feb 2022

I can't thank Mr thornalley and his team enough, incredibly polite, nothing was too much,great at listening and understanding, perfect.

5 Delphine Crome 20th Feb 2022

First class service.
Thank you Ray and team for your professionalism, support, compassion and care.
Nothing was too much trouble.
Would highly recommend Thornalley Funeral Services.

5 Linda Mitzman 19th Feb 2022

Having to plan a funeral is a very emotional experience. But we found Thornalley Funeral Services extremely professional and very nice people to deal with. We were looked after with great care and empathy. 

5 Sylvia Hall 18th Feb 2022

Everyone was very helpful and special thanks to Ray.

Kind Regards

5 Norma MacHaye 18th Feb 2022

I can’t thank Thornally staff, particularly Peter and Sam, enough for the considerate and professional way they handled my father’s funeral. They made what is a very difficult situation so much easier. Thank you.

5 Trevor Clark 17th Feb 2022

Andrew and Loraine from Thornalley were excellent. They kept us informed throughout the process. He even took time out to drop off the Ashes and send his best regards to our family. Thanks Trev and Robbie. 

5 Isobel Griffiths 17th Feb 2022

The staff at Thornalley were extremely helpful and considerate, they did everything to a fantastic standard and ensured we were happy with all aspects of the day.
They explained every part of the service carefully and gave recommendations if asked, all of which were of the same high standard.
They contacted us on the morning of the funeral to ensure we were coping and to answer any questions we may have had.
At the service they ensured we knew what we needed to do and were extremely professional throughout and put us at our ease at all times.

5 John Southgate 17th Feb 2022

Andrew’s care and attention to detail was excellent.
His personal support and care was really appreciated.

We would like to give a special  thank you to Nicole Turner, who conducted the ceremony, with such dignity.
 Thank you to all concerned

5 Jill Wright 14th Feb 2022

From our first telephone call to Thornalley’s informing them that mum had past away, we received 5star service. When we attended the funeral parlor and went through the funeral arrangements, all the staff were sympathetic and extremely helpful. On the day of the funeral every thing went like clockwork.
We can’t praise them enough, and would not hesitate in recommending them. 

5 Neil Irwin 14th Feb 2022

Would like to thank Andrew and the Thornallys team for the excellent service they provided for myself and Kasey and the beautiful send off they gave to Michelle

5 Helen Tucker 14th Feb 2022

What can I say except an excellent service from Ray and all involved with the preparations.The service, care and professionalism were second to none. Ray was so calming and nothing was too much trouble under the circumstances. I am so glad my mum made the funeral plan with yourselves, even though this isn't an easy decision. This made our preparations so much easier knowing mum had chosen what she wanted. Thankyou from the bottom of our hearts.

5 Steven Bruce 14th Feb 2022

The service from Thornalley was excellent. The funeral staff were very helpful and friendly. I would not hesitate to recommend their service to others.

5 Mark Gregory 14th Feb 2022

Andrew and his team were very professional from start to finish.

5 Joyce Faust 13th Feb 2022

Very professional service couldn’t have wished for a better farewell. Andrew and his team done us proud.

5 Wendy Foot 12th Feb 2022

All ofThornalley’s staff were considerate and helpful. All the arrangements went smoothly and a very difficult occasion was made as bearable as it could be.
My thanks to you all.
Wendy Foot.

5 Reginald Hewitt 12th Feb 2022

Every thing was excellent from start to finish thank you so much kind regards 

5 David Robinson 12th Feb 2022

Ray and his team have been amazing through such a difficult time. My family and I take great comfort in knowing that my wife was in such a beautiful and peaceful place with a great team of people.
From our very first meeting with Ray we found him to be professional, supportive and very caring. He phoned a couple of times before the funeral to make sure we were all doing ok. On the day of the funeral Ray and his team done everything to make such an awful day a little easier to cope with.
We cannot thank Ray and the team enough for everything they done for my wife and for us.

5 Caroline Wright 12th Feb 2022

Could not have asked more from the staff at a difficult time. Took care of everything and informed me all along the way. 
Thank you so much.