Thornalley Funeral Services Ltd
2182 reviews
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5 Myra Barrett 25th Oct 2022
Thank you so much your staff at the front desk are so kind and helpful.
Our funeral for our mum and nan was beautiful so much appreciated ❤ -
5 Anna Tsaplina 25th Oct 2022
Good service
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5 Josephine Coote-Gray 24th Oct 2022
We moved to Norfolk just 2 yrs ago to begin to start our retirement. My husband was a fit, healthy 58 years old yet diagnosed with cancer early this year and it was so aggressive he died in September. Everything was such a shock and unexpected so we had no knowledge of funeral directors at all. My daughter found Thornallys on internet search and we read the reviews which were comforting. From the moment Peter arrived immaculately presented with an assuring, kind, authoritative attitude, I just knew it was the right choice. In the darkest times you need to know that your loved one is being looked after and respected. Nothing but praise for both Peter and Nichola who were so kind, comforting and welcoming of whole family with many visits without ever overstepping the mark, takes some doing in my opinion. They just know how to approach and comfort people. Wonderful,special,good people. Thank you Peter, Nichola and Thornallys for looking after my husband and making the send off as good as it could possibly be.
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5 Elsien Lagerman 23rd Oct 2022
My Mum and I are so impressed with Thornalley. Steph has been fantastic; caring, kind, proficient, and lovely to work with. Everything went to plan, and we couldn't have asked for more in any way. Thank you for helping us through this very difficult time.
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5 Paul Burdick 23rd Oct 2022
The entire staff I met were absolutely professional also kind , considerate and efficient.
Their advice was very welcome at this difficult time. Amazing attention to detail, everything went perfectly and as we requested, they can be totally trusted to do their utmost for you and your loved one. God bless them . Highly recommended, also very competitive. -
5 Sharon Groves 22nd Oct 2022
Excellent service
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5 Amanda Travis 21st Oct 2022
Fantastic service and such compassion at a really difficult time. Have used them in the past and their service never falters
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5 Sharon Seymour 20th Oct 2022
Very friendly and caring, no pressure they made the whole process straightforward.
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5 Jacqueline Bouic 19th Oct 2022
Everyone at Thornally was kind, respectful and very helpful to us. Nothing was to much trouble, which meant a lot to us at this difficult and emotional time.
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5 Angela Goff 19th Oct 2022
There was an excellent service from everyone at Thornalley. They guided and supported us through a very difficult time. Thank you
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5 Marguerite Morris 19th Oct 2022
We would like to express our thanks for Thornalley's excellent service and the care they took over my husbands funeral. Everyone we spoke and dealt with were very professional and caring and made a very sad time that much more bearable. We would have no hesitation in recommending their services
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5 Keith Burman 17th Oct 2022
Thornally funeral services were excellent. They looked after me when my husband passed away in a very professional manner. The funeral was conducted exactly as my husband and I wished. They were respectful at all times. I trusted my husband to their care and I was happy We chose them to do this for us.
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5 Rachel King 17th Oct 2022
Sam and Nicky at Thornalley were amazing during a really difficult time. They were kind, compassionate and beyond helpful. Thank you for giving my dad the respect he deserved.
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5 Jan Crawley 16th Oct 2022
Thornalley Funeral Services were great with our aunt's funeral 2 years ago when her deaf and blind husband was left on his own. They have also been brilliant with our uncle's funeral who sadly died recently two years later. We live over 7 hours drive away so it was great to know that someone we could trust was in charge of the arrangements. They checked in with us every day leading up to the funeral and were very kind and considerate to us all. the funeral went very smoothly thanks to Thornalley. We are all very grateful
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5 Carol Gentle 16th Oct 2022
Thank you very much for an excellent service.
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5 Irene Collison 13th Oct 2022
Very professional
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5 Phillip Bone 10th Oct 2022
TFS took care of everything, down to the smallest details from day 1. Totally professional, attentive and considerate throughout. Would not hesitate to recommend them.
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5 Lesley Watson 10th Oct 2022
At a very emotional time we were shown kindness and consideration.
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5 Vera Pearson 10th Oct 2022
Peter and Nicola couldn’t have been more kind and helpful and the funeral was arranged beautifully.
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5 Kellie Prescott 6th Oct 2022
I have been very happy with the service my family have received from the swaffham branch.
Peter and Nichola have been so kind and professional
We live 110 miles away and they made it so much more easier to help with arrangements and i was touched by the continuity of the contact with Peter and Nichola right up to the service and even aftercare afterwards. Strongly recommend this lovely family run business. -
5 Jennifer Drown 6th Oct 2022
Couldn't fault the service I received..very efficient, very caring,made things easier for me,at what is obviously a difficult time. Thank you.
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5 Patricia Tregoning 5th Oct 2022
I have no words to thank Mr Ray and Andrew Thornalley enough for their kindness, professional efficiency and guidance when, on top of the shock and sadness of my cousin passing away suddenly, I was in turmoil, facing decisions and formalities which seemed daunting.
Every person I spoke to at Thornalley Funeral Services was helpful and so very kind. Every question answered every doubt clarified. Thank you immensely to you all. It is invaluable to be able to rely on a firm like you in a time of distress.
On the day of the cremation, every detail was impeccable. Mr Ray Thornalley, with the aplomb of an experienced professional, all the dignity in the world, and thoughtfulness that shows he is a lovely human being, reassured us all, put us at ease and ensured that every aspect of the funeral went beautifully well. Thank you very much indeed. -
5 Sandra Woodbridge 3rd Oct 2022
Very caring, such lovely people.thankyou so much all of you.
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5 Dilys Moulton 3rd Oct 2022
Nichola was kind supportive informative helpful thoughtful organised reassuring and strong. I would highly recommend Thornalley Funeral Services their attention to detail was outstanding.
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5 Paul Emmerson 2nd Oct 2022
A very good service from start to very much appreciated thank you so much Paul