Thornalley Funeral Services Ltd

5 Kellie Prescott 6th Oct 2022

I have been very happy with the service my family have received from the swaffham branch. 
Peter and Nichola have been so kind and professional  
We live 110 miles away and they made it so much more easier to help with arrangements and i was touched by the continuity of the contact with Peter and Nichola right up to the service and even aftercare afterwards. Strongly recommend this lovely family run business. 

5 Jennifer Drown 6th Oct 2022

Couldn't fault the service I received..very efficient, very caring,made things easier for me,at what is obviously a difficult time. Thank you.

5 Patricia Tregoning 5th Oct 2022

I have no words to thank Mr Ray and Andrew Thornalley enough for their kindness, professional efficiency and guidance when, on top of the shock and sadness of my cousin passing away suddenly, I was in turmoil, facing decisions and formalities which seemed daunting.

Every person I spoke to at Thornalley Funeral Services was helpful and so very kind. Every question answered every doubt clarified. Thank you immensely to you all. It is invaluable to be able to rely on a firm like you in a time of distress.
On the day of the cremation, every detail was impeccable. Mr Ray Thornalley, with the aplomb of an experienced professional, all the dignity in the world, and thoughtfulness that shows he is a lovely human being, reassured us all, put us at ease and ensured that every aspect of the funeral went beautifully well. Thank you very much indeed.

5 Sandra Woodbridge 3rd Oct 2022

Very caring, such lovely people.thankyou so much all of you.

5 Dilys Moulton 3rd Oct 2022

Nichola was kind supportive informative helpful thoughtful organised reassuring and strong. I would highly recommend Thornalley Funeral Services their attention to detail was outstanding. 

5 Paul Emmerson 2nd Oct 2022

A very good service from start to very much appreciated thank you so much Paul 

5 James Kinghorn 1st Oct 2022

Highly professional, caring and considerate at all times. Recommended.

5 Donald Bruce 1st Oct 2022

Very helpful and the advice given was the key to a very organised procedure.
Your expertise made a stressful time much easier.
Regards
Don

5 Caroline Hill 30th Sep 2022

Thornalley Funeral Services were absolutely excellent in every particular . From the outset they treated me ( the widow organising the funeral ) with sympathy and respect . The Funeral Director came to see me at home within a day of being appointed . He took me through the details of what I wanted in the funeral service , hymns , readings , flowers etc , making helpful suggestions as we went along and showing me examples of what was available such as different types of  layout , script etc for the Order of Service Sheets  . He suggested ordering more Order of Service Sheets than were needed for those attending the service so that family and friends who could not attend the service could see what hymns and  readings were comprised in the funeral service .. A suggestion I took up .

At every stage of the planning Thornalley kept me updated with what they were doing and what would happen next and when , from liaising with the vicar  conducting the funeral service to liaising with the hospital where my husband died within 12 hours of being admitted to A&E. The hospital had handed me the clothes and personal effects he was wearing ( eg. wrist watch ) when he was admitted to hospital after his death . They had missed the fact that he was wearing a ring on his little finger of his left hand . Thornalley spotted this when they went to the hospital to collect my husband’s body and to move it to Thornalley’s mortuary and they handed the ring into the Bereaved Relatives Office at the hospital so I could collect it and they phoned me to let me know that they had found the ring and had handed it in . Had they not done so the ring would have been incinerated when my husband ‘s body was cremated . The ring is of great sentimental value , having been worn by my husband’s grandfather and father before him .

At the funeral service the Funeral Director , pallbearers and hearse were immaculately turned out . All the members of the congregation were very impressed by them and remarked on them in their comments to me afterwards about the funeral service .

Thornalley are a long established family owned and run firm with years of experience in organising funerals and it shows .

5 Tracey Thurlow 30th Sep 2022

Simply perfect 

5 Angela Mitchell 29th Sep 2022

I can't recommend them highly enough.

Having a funeral directors in the located in the village meant I didn't have to think about travelling into Lynn and made it much easier to deal with things. When there is so much to do and you are numb even that helps. Nikki and Sam at Dersingham couldn't have been more helpful. They even called to just check I was okay leading up to the funeral, that made all the difference that day. First class service. Thank you so much.

5 Drew Harvey 26th Sep 2022

Understanding, professional and attentive..

A good choice for my Farther's funeral...

5 Dr. Toni Leadbeater 25th Sep 2022

Lovely people and everything went without a hitch.

5 Paul McCarthy 24th Sep 2022

Andrew and Steph helped to organise my father's funeral. It was a professional service from start to finish. Nothing to seemed to much of an ask. I felt my dad was looked after before the funeral and we as a family were supported and looked after. I couldn't recommend the service we received more. Highly caring and professional service.

5 Adrian Rix 24th Sep 2022

Throughout the time from when my mother died to the very end of the funeral service we were treated courteously and any query was handled promptly and without any problem.

5 Michele Brown 23rd Sep 2022

Lovely caring people, nothing was to much trouble. Would highly recommend.

5 Brenda Willott 23rd Sep 2022

Thornalley we’re very compassionate and kind at what was a very difficult time for us. They treated Dad with respect and dignity at all times and helped us create a funeral which we are sure he would have been proud of. 

5 Muriel Barrett 22nd Sep 2022

At a very sad time, I could not have wished for a more caring company as Thornalley Funeral Services. Everyone was helpful, caring and comforting. The funeral itself was perfect. So much care was taken to make the passing of my husband that much easier to bear.
So thank you all so very much.
Muriel

5 Nigel Daisley 19th Sep 2022

Very caring, and helpful 
Thank you 

5 Doris Roberts 18th Sep 2022

So kind, caring and helpful at sorting things out, especially with regard to the coroner's involvement. Things went perfectly at just the minimal service we wanted.

5 Beryl Jackson 18th Sep 2022

Andrew and the staff were very supportive during our difficult time. My granddaughter wanted to take her grandad to the crematorium on her cart with her driving her shire horse. Andrew arranged all the timings and ensured we arrived safely at the crematorium.  Even provided us with videos and a photo as a reminder.   Excellent service thank you 

5 Peter Goss 17th Sep 2022

Very professional & respectful. At a difficult time their guidance & advise was invaluable & much appreciated. 

5 Karen Champion 17th Sep 2022

Kind and did not hurry me on the choices available. I would recommend without reservation.

5 Richard Handley 16th Sep 2022

A highly professional and sympathetic service.

5 Douglas Burns 15th Sep 2022

Excellent is the only comment needed to the detail help and advice given by Ray, Andrew and their team