Thornalley Funeral Services Ltd

5 Roslyn Williams 30th Oct 2022

Excellent service from start to finish, very professional friendly staff. As this was the first funeral I’ve had to arrange I was unsure of what to do , I was guided through everything with ease and everything went smoothly 

5 Michael Chalke 29th Oct 2022

Every single individual was exceptionally sensitive and caring during all our interactions. We cannot complain about a single part of their service and sensitivity when handling finances and the services they provide.

5 Tara Bone 28th Oct 2022

Thornallys have been amazing at such a difficult time. They have gone above and beyond to help arrange and make plans for the funeral and get us through this process. 
Peter looked incredible and they have looked after him so well, and for this we are so grateful. 
I cannot Thank them enough for everything they have done for us. 

5 Jane Veitch 27th Oct 2022

Very kind and helpful support from all concerned. Special thanks to Lorraine for her efforts in securing the death certificate on time.
We also appreciate the way the bearers coped with the extra difficulty of the woodland site.

5 John Smith 26th Oct 2022

very good helped with all our questions supported us through a difficult time

5 John Fysh 25th Oct 2022

We could not have asked for more excellent service from the first step into your office. caring helpful staff,and very good advice.The whole service was carried out with such dignity.Thank you so much,regards John,Stephen,and Peter Fysh.

5 Myra Barrett 25th Oct 2022

Thank you so much your staff at the front desk are so kind and helpful.
Our funeral for our mum and nan was beautiful so much appreciated ❤

5 Anna Tsaplina 25th Oct 2022

Good service

5 Josephine Coote-Gray 24th Oct 2022

We moved to Norfolk just 2 yrs ago to begin to start our retirement. My husband was a fit, healthy 58 years old yet diagnosed with cancer early this year and it was so aggressive he died in September. Everything was such a shock and unexpected so we had no knowledge of funeral directors at all. My daughter found Thornallys on internet search and we read the reviews which were comforting. From the moment Peter arrived immaculately presented with an assuring, kind, authoritative attitude, I just knew it was the right choice. In the darkest times you need to know that your loved one is being looked after and respected. Nothing but praise for both Peter and Nichola who were so kind, comforting and welcoming of whole family with many visits without ever overstepping the mark, takes some doing in my opinion. They just know how to approach and comfort people. Wonderful,special,good people. Thank you Peter, Nichola and Thornallys for looking after my husband and making the send off as good as it could possibly be.

5 Elsien Lagerman 23rd Oct 2022

My Mum and I are so impressed with Thornalley. Steph has been fantastic; caring, kind, proficient, and lovely to work with. Everything went to plan, and we couldn't have asked for more in any way. Thank you for helping us through this very difficult time.

5 Paul Burdick 23rd Oct 2022

The entire staff I met were absolutely professional also kind , considerate and efficient. 
Their advice was very welcome at this difficult time. Amazing attention to detail, everything went perfectly and as we requested, they can be totally trusted to do their utmost for you and your loved one. God bless them .  Highly recommended, also very competitive.

5 Sharon Groves 22nd Oct 2022

Excellent service 

5 Amanda Travis 21st Oct 2022

Fantastic service and such compassion at a really difficult time. Have used them in the past and their service never falters

5 Sharon Seymour 20th Oct 2022

Very friendly and caring, no pressure they made the whole process straightforward.

5 Jacqueline Bouic 19th Oct 2022

Everyone at Thornally was kind, respectful and very helpful to us. Nothing was to much trouble, which meant a lot to us at this difficult and emotional time.

5 Angela Goff 19th Oct 2022

There was an excellent service from everyone at Thornalley. They guided and supported us through a very difficult time. Thank you

5 Marguerite Morris 19th Oct 2022

We would like to express our thanks for Thornalley's excellent service and the care they took over my husbands funeral. Everyone we spoke and dealt with were very professional and caring and made a very sad time that much more bearable. We would have no hesitation in recommending their services

5 Keith Burman 17th Oct 2022

Thornally funeral services were excellent. They looked after me when my husband passed away in a very professional manner. The funeral was conducted exactly as my husband and I wished. They were respectful at all times. I trusted my husband to their care and I was happy We chose them to do this for us. 

5 Rachel King 17th Oct 2022

Sam and Nicky at Thornalley were amazing during a really difficult time. They were kind, compassionate and beyond helpful. Thank you for giving my dad the respect he deserved.

5 Jan Crawley 16th Oct 2022

Thornalley Funeral Services were great with our aunt's funeral 2 years ago when her deaf and blind husband was left on his own. They have also been brilliant with our uncle's funeral who sadly died recently two years later. We live over 7 hours drive away so it was great to know that someone we could trust was in charge of the arrangements. They checked in with us every day leading up to the funeral and were very kind and considerate to us all. the funeral went very smoothly thanks to Thornalley. We are all very grateful

5 Carol Gentle 16th Oct 2022

Thank you very much for an excellent service.

5 Irene Collison 13th Oct 2022

Very professional

5 Phillip Bone 10th Oct 2022

TFS took care of everything, down to the smallest details from day 1. Totally professional, attentive and considerate throughout. Would not hesitate to recommend them. 

5 Lesley Watson 10th Oct 2022

At a very emotional time we were shown kindness and consideration.

5 Vera Pearson 10th Oct 2022

Peter and Nicola couldn’t have been more kind and helpful and the funeral was arranged beautifully.