Thornalley Funeral Services Ltd

5 Mark Wheat 2nd Jan 2023

Every single detail was taken care of by all of the staff, who had exactly the right approach and demeanor considering the circumstances. Could not have been
happier with the way Nicky at the Dersingham office took us through what needed
to happen, scheduling the service as quickly as possible, the day after our Dad’s passing and laying out all that would need to happen in that two week period.
At their chapel Sam took care of preparing Dad beautifully and Janet, the celebrant
made the service very special indeed. Cannot thank you enough!

5 Marion Timbers 2nd Jan 2023

Excellent service and very caring. Prompt service and very dignified for the deceased. 

5 Pauline Harrington 2nd Jan 2023

A family business with dignity and compassion, a very caring ethic. We have had several of our family attended to by Thornalley funeral services, wouldn't use anyone else. Our thanks to Ray, Andrew and all the staff

5 Deborah Bannister 1st Jan 2023

Very pleased with the excellent service provided at both start and finish, from the introduction meeting to sorting everything out ( arranging funeral/ helping with obituary for local paper/online).  You done us very proud, an excellent service for our late husband/father. Thornalley funeral team we thank you from the bottom of our hearts for your compassion caring and understanding at our sad time. For peace of mind, we recommend Thornalley Funeral Services 100% they take care of all aspects 

5 John Taylor 1st Jan 2023

Wow!!, where do I begin. From the first visit to TFS we had a sympathetic welcome from Andrew and Steph. Steph was our guide through the whole process over the next 2 weeks leading up the funeral on Thursday 29th December.
So gentle, sympathetic, caring and humble when advising us about flowers, visits to the chapel of rest was almost "open house" for me and my family providing we gave Steph some notice of our next visit.
Andrew was brilliant as leader of their team, again caring and in touch with us on a regular basis during the process. Jayne got a perfect "send-off" and I am delighted that we chose TFS.
Huge thanks from John & the family. xxxxxxx

5 Melanie Hurst 1st Jan 2023

Caring,compassionate fabulous communication. Nothing too much trouble. All the staff are great and very professional. We couldn’t have asked for more.

5 Jillian Brock 31st Dec 2022

Excellent care with every fine detail covered, This wonderful family and team could never be bettered by any other funeral director, thank you so very much. 

4 Francis Munford 24th Dec 2022

helpful and pleasant with very professional service

5 Helen Philipson 23rd Dec 2022

Thank you. You all made a difficult time so much more bearable!

5 Paula Morrice 23rd Dec 2022

We were really looked after throughout the funeral process. Ray and his team are just first class at what they do 

5 Ben Colson 22nd Dec 2022

The service provided was considerate, compassionate and tailored to our needs and wishes in all respects

5 Roland Whitear 22nd Dec 2022

Very professional service. 
Treated us with sympathy and care. 
Would highly recommend this company. 

5 David Whitelum 22nd Dec 2022

We could not wish for better help and kindness during this sad time. Thanks to all at Thornally's for your very friendly efficiency.

5 Kevin Patel 21st Dec 2022

The team at Thornalley were brilliant in helping to organise a Hindu funeral for my mum, something of a rarity for them. Traci went to great lengths to find a Hindu officiant and made the whole process very easy and very human. Andrew kept in regular contact to reassure me about progress and was very professional as the funeral director on the day. I couldn't speak more highly of Thornalley and would recommend them without hesitation.

5 Christine Addison 20th Dec 2022

Their support and professionalism throughout this very difficult time was much appreciated for which we are very grateful.

Everything from the first initial phone call when our Mother passed away through to the Funeral has been carried out both respectfully and in a caring manner with our Mother always the first consideration.

5 Chris Miller 20th Dec 2022

Caring and sensitive treatment, and we were kept informed throughout the whole process.

5 Christina Hayes 19th Dec 2022

Sam and Nicky at Thornalleys were kind, caring and compassionate. Every detail of the funeral was excellent, I couldn’t have asked for better. I would not hesitate to recommend them.

5 Lisa Wilkins 18th Dec 2022

Very compassionate and detailed throughout a difficult time for our family, liaison and contact was very caring and understanding.
Nothing but highly recommended by us, with gratitude for the professionalism.

5 Joceline Reeve 18th Dec 2022

Everything was looked after  efficiently and with helpful consideration. Would definitely recommend. 

5 Ian Hetherington 17th Dec 2022

Super sensitive staff who understand the wide range of bereavement emotions and create a marvelous calming presence that helps in dealing with one of the hardest challenges in people's lives.

5 Julie Fall 17th Dec 2022

Professional but personal service from everyone, nothing too much trouble. 

Would to recommend to anyone. 

5 Susan Gallagher 17th Dec 2022

Andrew and his team did a 5 star job, they were very respectful and very professional as we knew they would be. Thankyou.

5 George Owen 16th Dec 2022

Sam Nicky were so kind understanding and helpful Nothing was to much of a problem they catered for all our needs The funeral went just as planned if not better than planned I would definitely recommend this firm

5 Paul MIller 15th Dec 2022

Peter have carried out every part of my dad’s funeral and his compassion and kindness towards myself and my family was second to none. Every detail was carried out beyond any of our expectations. I would recommend Peter for anyone that finds themselves in our situation. Many thanks to all the staff complete professionals. 

5 Wendy Brown 14th Dec 2022

Excellent service
The personal touch and thanks to Dean for going above and beyond
Thanks to all involved