Thornalley Funeral Services Ltd
1988 reviews
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5 Dr Helen Yazdian-Tehrani 19th Jan 2023
Professional service , personal attentive just the right level of input always there to answer any query. Would recommend to other people.
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5 Kate Flaxman 16th Jan 2023
We can't fault the care and professionalism Ray and his staff gave us. The dignity and respect on the day of dad's funeral was appreciated. Andrew was extremely attentive and supportive when collecting us etc
The phone calls I received regularly from Ray keeping us updated with the arrangements and also simply to let us know he was thinking of us, meant such a lot.
Thornally together with Janet Qualters, Celebrant made a heartbreaking difficult day, bearable for us all to cope.
Thank you so very much for your kindness. -
5 Gwendoline Edwards 14th Jan 2023
At an emotional and stressful time, Ray and his team proved to be an excellent support. They were professional, friendly and their attention to small details was second to none. Ray had plenty of time and frequently checked to see that our family were okay. We did not feel rushed both in decision making or indeed on the day of the funeral. We would not hesitate to recommend Thornalley funeral Services to others.
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5 James Kennedy 13th Jan 2023
Everything was exactly as we requested- all handled in a very professional way by all the staff from start to finish - thank you Thornalley Funeral Services - you take away all our concerns at a difficult time!
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5 Margaret Steward 13th Jan 2023
Funeral went very smoothly and was exactly what we needed.
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5 Margaret Mace 12th Jan 2023
Extremely pleased with Thornalley Funeral Services. If we could give an even higher rating than EXCELLENT we would. Ray and his staff went above and beyond in every aspect. Thank you Ray and staff very much for giving our loved one the perfect send off that he deserved.
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5 Evelyn Baker 12th Jan 2023
I will forever be grateful to Thornalley Funeral Service for their upmost care in arranging my husband’s funeral.
Everything was handled with so much kindness.
Special thanks to Peter for advice and kindness in a very stressful time
Patricia Baker
Pentney -
5 David Finney 9th Jan 2023
From the initial first meeting, we felt confident Thornally would provide what we wanted. Everyone involved was competent, understanding, and very sincere. They listened and phoned regularly to ensure everything was OK and that we were happy with the decisions we had made. On the day of the funeral they were professional, compassionate and we could not recommend them more in providing an outstanding service on such a sad occasion.
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5 Samantha Simmons 9th Jan 2023
My fathers death and funeral were handled with complete compassion and we were given guidance all the way with regular updates. Thank you
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5 John Melton 9th Jan 2023
Thornalley made a very difficult time as easy as it is possible to be.
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5 Emma Brancham 9th Jan 2023
No words can express how sincerely grateful we are for your kindness and respect while Richard was resting with you. Peter and nicola, you are truly angels. Your compassion and empathy helped me through such a hard hard time. Every request was heard and acted upon with respect and dignity. I can't thank you both and the team enough.
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5 Patricia Hurn 8th Jan 2023
A truly professional and sympathetic attitude to proceedings. Always reassuring and available for questions.
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5 Annette Hodgson 8th Jan 2023
Very professional service, lots of clear helpful information about what needed to be done. Highly respectful and efficient.
Regular updates by phone - which many would welcome, but personally I found bothersome at a very busy time.
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5 Pauline Copeman 8th Jan 2023
Ray Traci and the team were very good.helping us all through this difficult time
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5 Jack Thompson 7th Jan 2023
Ray has been excellent, dealt with sympathy and understanding when discussing funeral arrangements he also gave 3 courtesy calls between the time of arranging the funeral to it taking place which were much appreciated. On the day he and his team were very professional and courteous and everything was organised and carried out with military precision. A fountain of knowledge and nothing was too much trouble. Thoroughly recommend thank you for making a particularly sad and difficult day run very smoothly Jack, Stephen and Diane Thompson
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5 Wendy Weston 6th Jan 2023
Thank you to the whole team. Nothing is too much trouble, and all the arrangements made with the minimum of fuss.
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5 Frances Redfern 5th Jan 2023
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5 Rosalie Vincent 4th Jan 2023
THORNALLY Funeral Services conducted my husbands funeral service with absolute dignity and care, they were amazing and Helen Drake the lady who took the service at the crematorium also showed so much care and respect. I would highly recommend THORNALLY Funeral Services to anyone. Thank you so much.
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5 Thomas Butteriss 2nd Jan 2023
Excellent service.
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5 Peter Marshall 2nd Jan 2023
The funeral was excellent from start to finish, including my visit to the chapel of rest. Indeed the whole team were superb. Thankyou so much. PeterMarshall
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5 Carole Nicholls 2nd Jan 2023
We found them extremely efficient, and at the same time very friendly, which made the situation easier to deal with. Steph was very professional in handling all the necessary information and form filling required, and made the atmosphere feel more relaxed.
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5 Mark Wheat 2nd Jan 2023
Every single detail was taken care of by all of the staff, who had exactly the right approach and demeanor considering the circumstances. Could not have been
happier with the way Nicky at the Dersingham office took us through what needed
to happen, scheduling the service as quickly as possible, the day after our Dad’s passing and laying out all that would need to happen in that two week period.
At their chapel Sam took care of preparing Dad beautifully and Janet, the celebrant
made the service very special indeed. Cannot thank you enough! -
5 Marion Timbers 2nd Jan 2023
Excellent service and very caring. Prompt service and very dignified for the deceased.
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5 Pauline Harrington 2nd Jan 2023
A family business with dignity and compassion, a very caring ethic. We have had several of our family attended to by Thornalley funeral services, wouldn't use anyone else. Our thanks to Ray, Andrew and all the staff
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5 Deborah Bannister 1st Jan 2023
Very pleased with the excellent service provided at both start and finish, from the introduction meeting to sorting everything out ( arranging funeral/ helping with obituary for local paper/online). You done us very proud, an excellent service for our late husband/father. Thornalley funeral team we thank you from the bottom of our hearts for your compassion caring and understanding at our sad time. For peace of mind, we recommend Thornalley Funeral Services 100% they take care of all aspects