Thornalley Funeral Services Ltd

5 Patricia Clegg 15th May 2023

My words seem inadequate to write how kind, supportive & professional Sam & Nicky were dealing with my mothers funeral arrangements.
No detail was overlooked & the advice given was heartfelt, whether in person, on the phone or by email. 
On the day of the funeral the whole team were a credit to Thornalley’s & the Piper played amazingly. 
We can never thank you enough for making the day the best send off for my mother, Bills wife & the grandchildren’s grandma.

My father has told me to use Thornalley’s for his funeral, which I hope won’t be anytime soon ! 

Trish 

5 Tamara Chamberlain 15th May 2023

Very helpful 

5 Andy Port 15th May 2023

The team at Dersingham made a difficult time run really smoothly, with a very professional approach and words of compassion and advice throughout the process and as a family would couldn’t thank them more. 

5 Eve Naughton 15th May 2023

We will always go to Thornalley Funeral Service to look after our family members for their last journey. Always professional but also kind, sensitive and compassionate. They made sure we were aware of all options and went through them with us. Most of all we felt our loved one was in good hands and being taken care of. Can’t recommend them highly enough. 

5 Jackie Rushbrooke 14th May 2023

Words cannot express my gratitude and thanks to Sam and Nicky of Dersingham.
They treated my late husband Reg with the love and care, as if he was a member of their own family.I knew Reg was in very good hands.
The kindness and support that was given to me helped me through what was a very sad and difficult time.
Special little touches on the day of Regs funeral, Sam phoning to see how I was and and all wearing blue ties, which was Regs favourite colour made it a special day. They go that extra mile to make sure everything is perfect.
Sam and Nicky are so understanding and showed so much compassion. You are both truly amazing. Cannot thank you enough.
With much love Jackie x

5 Diana Bentley 13th May 2023

from the moment we had our first Discussion with Traci through to the funeral itself, everyone was very tuned in to our wishes, punctual and professional.
Highly recommended.

5 Bernadette Denny 13th May 2023

Every member of the Thornally Team was kind and curteous and very professional.
They made a sad and traumatic time go smoothly and were available for our needs.
would recommend them without hesitation

5 Carole Watson 13th May 2023

The service provided by Ray, Andrew and all their staff was flawless. Their professionalism and the way they went above and beyond the call of duty was exceptional. Ray and Andrew in particular have a gift when it comes to dealing with all matters that come with bereavement and grief. My family can’t thank them enough and would recommend their services to anyone. 

5 Daisy Nudd 13th May 2023

From the start everyone was very kind and helpful. A very special thanks to Dean. 

5 Yvonne Ball 13th May 2023

All the staff have been polite and courteous, nothing felt rushed at all and always available to answer queries. Everything went smoothly and we have no complaints.

5 Malcolm Fellowes 11th May 2023

Couldn't of asked for more. Thornalleys went above and beyond and made a very difficult time that little bit easier. Caring and compassionate service with a special thankyou to Sam and Nicky for everything.

5 Gwendoline Rippengill 10th May 2023

A thoroughly professional and caring service, as always from a funeral director who has looked after our family for many years.

5 Ian Wilson 9th May 2023

this year has been a tough start, loosing my father, uncle and brother. through out all this the staff at Thornalley have helped me every step of the way, taking the time to suggest ways of arranging ashes, photographs and helping to coach the words i wanted to be said at the funerals. I cannot thank all of them enough.

5 Sally Burr 8th May 2023

At a hard time Nicky and Sam were thoughful ,kind and professional 

5 Patricia Hasler 8th May 2023

Lovely! Companionate people !
Such empathy and support from day one 
Thank you Thornalley 

5 John & Kevin Mills 7th May 2023

Made a difficult time easier, the staff were all very kind and professional,nothing was to much trouble,would highly recommend.

5 Shelly Whitby 6th May 2023

We as a family will only use Thornalleys Funeral Services as they are extremely supportive, empathetic and professional , they go above and beyond to make sure that we were kept up to date with funeral proceedings and checking in to see how we all were . 
Our dad always had the greatest respect for Ray and would have been so pleased when Ray led him into the crematorium, it was a very personal touch for us all. 
We cannot thank you all enough for your attention to detail , your comfort to us all and professionalism every step of the way ,  during a very difficult time . 
Kind regards 
Shelly 

5 Egle Urnieziute 5th May 2023

Thank you!

5 Christopher Yeoman 4th May 2023

From the outset to the completion of the whole process all staff were friendly, helpful and compassionate and made a difficult time much easier to deal with. Special thanks to Andrew for his guiding hand and support. 
Thank you all. 

5 Glenys Reed 2nd May 2023

Such kindness and compassion brought great comfort to our family at a time of great sadness. We can’t thank you enough .

5 Adrian Osborne 29th Apr 2023

Excellent staff and service from start to finish. Many thanks to you all.

5 Jane Alflatt 29th Apr 2023

Ray was outstanding, as we knew he would be. Exceptional care taken, and very professionally executed. Can't thank Ray, Shirley and Andrew enough for all they did for David. He would have been so pleased and touched by everyones genuine care. Many, many thanks.

5 Dave Harris 29th Apr 2023

From my initial contact to the service, Thornalley's were first class. Always available to help you with any questions, worries.
Thank You

5 Frederick Marchant 28th Apr 2023

Thankyou to everyone who looked after us when we lost our lovely wife, Sister, sister in law,auntie ,they was outstanding and so very caring towards Jo ,thankyou so very much we appreciate everything x

5 Peter Humphrey 28th Apr 2023

Andrew and his team looked after us beautifully with a thoroughly professional and caring service.