Thornalley Funeral Services Ltd

5 Lisa Barrett 3rd Feb 2023

Cant thankyou all enough made a very difficult time easier for me
Thankyou

5 Debbie Hogbin 2nd Feb 2023

Very happy and very kind 

5 John Chilvers 2nd Feb 2023

I would like to thank the team at Thornalley's Dersingham site especially Nicky and Sam for their kindness and professionalism in dealing with my family and I during the sad time after my wife Sheila passed, nothing was too much for them and they really helped us through the days leading up to the funeral and beyond.
I would also like to thank Janet the Celebrant for a lovely ceremony giving us memories to  cherish on a sad day. 
John Chilvers

5 Pauline Richards 2nd Feb 2023

Cannot speak too highly about   the attention to detail and kindness of all involved during such a difficult time. Ray Thornalley personally takes care that the family is coping and informed. 

5 Kim Leverno 2nd Feb 2023

Thornalleys are with you all through the funeral process. Kind and caring, nothing is too much trouble for them. I would highly recommend them.

5 Sue Baldry 2nd Feb 2023

A kind friendly, caring company. Staff are lovely and helpful. Nothing is too much trouble. Excellent service and great communication with no worries as everything taken care of. They made everything flow with ease at such a difficult time. Thanks

5 Anita McAllister-Twite 30th Jan 2023

I would like to say a very big Thank You to everyone who was involved with Stephanie Mc Allister Funeral.
Your words have been so kind and very much appreciated in these tough times.
The service was beautifully and everything was on time .
Many Thanks
Anita
McAllister-Twite

5 Danny Cracknell 30th Jan 2023

The personal and professional service provided by Ray and his team was so appreciated during this difficult time. He was so understanding and helpful, the funeral service itself was perfect and a wonderful celebration of Dad's life. 

5 Francesca Lane 30th Jan 2023

All at thornallys were amazing.
From the time of us starting to arrange grandads funeral right up until the day of the funeral.
They kept in contact. Even just ringing to see how we all were.
Very professional.
And my grandad looked beautiful when I went to see him in the Chapel of rest. They really do an amazing job.
So thanks again to Ray and all the team
Fran and family

5 Talitha Smith 30th Jan 2023

Both Nichola and Peter at Thornalley have been fantastic from first enquiry to the day of the funeral itself. From the sensitive handling of my initial call, to making it easy for me to go through the list of decisions to make, to answering any questions however small and always being available on the phone, to the very professional and gentle handling of my mum on the day of the funeral with carrying her into the chapel and touching base with me re next steps. Don't know why you'd contact anyone else in the West Norfolk area, I didn't need to.

5 Gwyneth Atkinson 29th Jan 2023

From the moment we contacted them by phone, until Sam and the coffin bearers left us at the crematorium they were pitch perfect. The options were explained to us by Nicky who was professional, compassionate and warm. On the actual day/s at the Church/ crematorium the arrangements they had made worked faultlessly. " When you need a friend......."I can't thank them enough. Gwyneth and family

5 Anne Harrod 28th Jan 2023

Once we walk in the door nothing was to much trouble, We would highly recommend Thornally. 

5 James Everett 28th Jan 2023

If I could leave a hundred star review I would. Not only did they did they handle everything perfectly, they did it with exceptional sensitivity and kindness. It’s very easy to see why they carry such a fabulous reputation. 

5 Teresa Hills 27th Jan 2023

Very pleased with Thornally funeral directors.  Everything ran like clockwork.  The company is so helpful at the difficult time you have to face.

5 Natasha Lawrence 27th Jan 2023

Above and beyond, thank you so much

5 Pauline Harrington 27th Jan 2023

A very friendly service nothing is too much trouble. We have had several funerals undertaken by this family and everyone has been excellent service

5 Jan Somerville 27th Jan 2023

So kind and caring. They take care of every little detail at a very stressful time.

5 Caryl Prior 26th Jan 2023

All staff was excellent, Andrew in particular where nothing was any trouble with what was a difficult time for all the family.  They made the process so much easier for which we are all eternally grateful. Thank you.

5 Caroline Faulkner 26th Jan 2023

Everything was carried out in a very professional manner from beginning to end. There is absolutely nothing that could have been done better.

4 Glen Woolard 23rd Jan 2023

The whole process was carried out in a compassionate and professional manner. Regular contact made by them to ensure no worries or concerns from the family.

5 Kevin Dawn 23rd Jan 2023

From initially contacting them to the day of Mum's funeral, I knew that our family would be well supported and well informed. I really couldn't have wished for better service and care throughout the sad occasion of mum passing...thank you all so much.

5 Gillian Wright 23rd Jan 2023

They looked after mum and us very well, very pleased with their service

5 Jennifer Hardy 21st Jan 2023

Everything went flawlessly. All the staff was very professional and helpful. Outstanding service would highly recommend.

5 Timothy Coates 21st Jan 2023

Absolutely fantastic nothing is to much trouble 

5 David Gunner 21st Jan 2023

Peter and the team at thornalleys were with us every step of the way to make a difficult time less stressful.
They were kind and informative,enabling us to shape the memorial we wanted by helping with options and making them happen for us.
In an emotional and difficult time for a family,they enabled us to grieve and not be stressed with the arrangements.