Thornalley Funeral Services Ltd
1863 reviews
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5 John Taylor 1st Jan 2023
Wow!!, where do I begin. From the first visit to TFS we had a sympathetic welcome from Andrew and Steph. Steph was our guide through the whole process over the next 2 weeks leading up the funeral on Thursday 29th December.
So gentle, sympathetic, caring and humble when advising us about flowers, visits to the chapel of rest was almost "open house" for me and my family providing we gave Steph some notice of our next visit.
Andrew was brilliant as leader of their team, again caring and in touch with us on a regular basis during the process. Jayne got a perfect "send-off" and I am delighted that we chose TFS.
Huge thanks from John & the family. xxxxxxx -
5 Melanie Hurst 1st Jan 2023
Caring,compassionate fabulous communication. Nothing too much trouble. All the staff are great and very professional. We couldn’t have asked for more.
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5 Jillian Brock 31st Dec 2022
Excellent care with every fine detail covered, This wonderful family and team could never be bettered by any other funeral director, thank you so very much.
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4 Francis Munford 24th Dec 2022
helpful and pleasant with very professional service
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5 Helen Philipson 23rd Dec 2022
Thank you. You all made a difficult time so much more bearable!
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5 Paula Morrice 23rd Dec 2022
We were really looked after throughout the funeral process. Ray and his team are just first class at what they do
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5 Ben Colson 22nd Dec 2022
The service provided was considerate, compassionate and tailored to our needs and wishes in all respects
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5 Roland Whitear 22nd Dec 2022
Very professional service.
Treated us with sympathy and care.
Would highly recommend this company. -
5 David Whitelum 22nd Dec 2022
We could not wish for better help and kindness during this sad time. Thanks to all at Thornally's for your very friendly efficiency.
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5 Kevin Patel 21st Dec 2022
The team at Thornalley were brilliant in helping to organise a Hindu funeral for my mum, something of a rarity for them. Traci went to great lengths to find a Hindu officiant and made the whole process very easy and very human. Andrew kept in regular contact to reassure me about progress and was very professional as the funeral director on the day. I couldn't speak more highly of Thornalley and would recommend them without hesitation.
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5 Christine Addison 20th Dec 2022
Their support and professionalism throughout this very difficult time was much appreciated for which we are very grateful.
Everything from the first initial phone call when our Mother passed away through to the Funeral has been carried out both respectfully and in a caring manner with our Mother always the first consideration.
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5 Chris Miller 20th Dec 2022
Caring and sensitive treatment, and we were kept informed throughout the whole process.
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5 Christina Hayes 19th Dec 2022
Sam and Nicky at Thornalleys were kind, caring and compassionate. Every detail of the funeral was excellent, I couldn’t have asked for better. I would not hesitate to recommend them.
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5 Lisa Wilkins 18th Dec 2022
Very compassionate and detailed throughout a difficult time for our family, liaison and contact was very caring and understanding.
Nothing but highly recommended by us, with gratitude for the professionalism. -
5 Joceline Reeve 18th Dec 2022
Everything was looked after efficiently and with helpful consideration. Would definitely recommend.
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5 Ian Hetherington 17th Dec 2022
Super sensitive staff who understand the wide range of bereavement emotions and create a marvelous calming presence that helps in dealing with one of the hardest challenges in people's lives.
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5 Julie Fall 17th Dec 2022
Professional but personal service from everyone, nothing too much trouble.
Would to recommend to anyone. -
5 Susan Gallagher 17th Dec 2022
Andrew and his team did a 5 star job, they were very respectful and very professional as we knew they would be. Thankyou.
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5 George Owen 16th Dec 2022
Sam Nicky were so kind understanding and helpful Nothing was to much of a problem they catered for all our needs The funeral went just as planned if not better than planned I would definitely recommend this firm
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5 Paul MIller 15th Dec 2022
Peter have carried out every part of my dad’s funeral and his compassion and kindness towards myself and my family was second to none. Every detail was carried out beyond any of our expectations. I would recommend Peter for anyone that finds themselves in our situation. Many thanks to all the staff complete professionals.
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5 Wendy Brown 14th Dec 2022
Excellent service
The personal touch and thanks to Dean for going above and beyond
Thanks to all involved -
5 Christopher Kendall 13th Dec 2022
You went above and beyond what could be expected from any funeral directors, and my father would have been delighted with all the help and advice you gave us during the planning of his funeral and burial, not to mention your extraordinary patience and compassion. We cannot thank you enough.
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5 Wendy Bensley 12th Dec 2022
At a very difficult time I could not fault Thornalley everything was organised so very well and they covered everything.I had nothing to worry about and they were also very professional and kind, caring and compassionate.
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5 Christopher Holdsworth 12th Dec 2022
You provided an excellent service for my brother. The family are very grateful to you for the professional way you carried out the entire service. We thank you for taking care of Steve until the cremation, and we will certainly be recommending you to friends and family should the occasion arise.
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5 Brenda Block 10th Dec 2022
Nothing was too much trouble. A professional service kind and understanding everything taken care of so well. Thankyou.