Thornalley Funeral Services Ltd
1863 reviews
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5 Kim Leverno 2nd Feb 2023
Thornalleys are with you all through the funeral process. Kind and caring, nothing is too much trouble for them. I would highly recommend them.
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5 Sue Baldry 2nd Feb 2023
A kind friendly, caring company. Staff are lovely and helpful. Nothing is too much trouble. Excellent service and great communication with no worries as everything taken care of. They made everything flow with ease at such a difficult time. Thanks
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5 Anita McAllister-Twite 30th Jan 2023
I would like to say a very big Thank You to everyone who was involved with Stephanie Mc Allister Funeral.
Your words have been so kind and very much appreciated in these tough times.
The service was beautifully and everything was on time .
Many Thanks
Anita
McAllister-Twite -
5 Danny Cracknell 30th Jan 2023
The personal and professional service provided by Ray and his team was so appreciated during this difficult time. He was so understanding and helpful, the funeral service itself was perfect and a wonderful celebration of Dad's life.
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5 Francesca Lane 30th Jan 2023
All at thornallys were amazing.
From the time of us starting to arrange grandads funeral right up until the day of the funeral.
They kept in contact. Even just ringing to see how we all were.
Very professional.
And my grandad looked beautiful when I went to see him in the Chapel of rest. They really do an amazing job.
So thanks again to Ray and all the team
Fran and family -
5 Talitha Smith 30th Jan 2023
Both Nichola and Peter at Thornalley have been fantastic from first enquiry to the day of the funeral itself. From the sensitive handling of my initial call, to making it easy for me to go through the list of decisions to make, to answering any questions however small and always being available on the phone, to the very professional and gentle handling of my mum on the day of the funeral with carrying her into the chapel and touching base with me re next steps. Don't know why you'd contact anyone else in the West Norfolk area, I didn't need to.
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5 Gwyneth Atkinson 29th Jan 2023
From the moment we contacted them by phone, until Sam and the coffin bearers left us at the crematorium they were pitch perfect. The options were explained to us by Nicky who was professional, compassionate and warm. On the actual day/s at the Church/ crematorium the arrangements they had made worked faultlessly. " When you need a friend......."I can't thank them enough. Gwyneth and family
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5 Anne Harrod 28th Jan 2023
Once we walk in the door nothing was to much trouble, We would highly recommend Thornally.
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5 James Everett 28th Jan 2023
If I could leave a hundred star review I would. Not only did they did they handle everything perfectly, they did it with exceptional sensitivity and kindness. It’s very easy to see why they carry such a fabulous reputation.
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5 Teresa Hills 27th Jan 2023
Very pleased with Thornally funeral directors. Everything ran like clockwork. The company is so helpful at the difficult time you have to face.
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5 Natasha Lawrence 27th Jan 2023
Above and beyond, thank you so much
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5 Pauline Harrington 27th Jan 2023
A very friendly service nothing is too much trouble. We have had several funerals undertaken by this family and everyone has been excellent service
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5 Jan Somerville 27th Jan 2023
So kind and caring. They take care of every little detail at a very stressful time.
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5 Caryl Prior 26th Jan 2023
All staff was excellent, Andrew in particular where nothing was any trouble with what was a difficult time for all the family. They made the process so much easier for which we are all eternally grateful. Thank you.
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5 Caroline Faulkner 26th Jan 2023
Everything was carried out in a very professional manner from beginning to end. There is absolutely nothing that could have been done better.
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4 Glen Woolard 23rd Jan 2023
The whole process was carried out in a compassionate and professional manner. Regular contact made by them to ensure no worries or concerns from the family.
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5 Kevin Dawn 23rd Jan 2023
From initially contacting them to the day of Mum's funeral, I knew that our family would be well supported and well informed. I really couldn't have wished for better service and care throughout the sad occasion of mum passing...thank you all so much.
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5 Gillian Wright 23rd Jan 2023
They looked after mum and us very well, very pleased with their service
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5 Jennifer Hardy 21st Jan 2023
Everything went flawlessly. All the staff was very professional and helpful. Outstanding service would highly recommend.
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5 Timothy Coates 21st Jan 2023
Absolutely fantastic nothing is to much trouble
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5 David Gunner 21st Jan 2023
Peter and the team at thornalleys were with us every step of the way to make a difficult time less stressful.
They were kind and informative,enabling us to shape the memorial we wanted by helping with options and making them happen for us.
In an emotional and difficult time for a family,they enabled us to grieve and not be stressed with the arrangements. -
5 Tracy Norman 20th Jan 2023
Sam and Nicky have been amazing from start to finish of looking after my mum and supporting me to arrange her funeral.
Their professionalism, support, care, and understanding has been so valuable to us as a family at this sad and difficult time.
I cannot thank them enough and would highly recommend the service they provide to anyone.
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5 Shirley Fillery 20th Jan 2023
Kind, caring and professional.
Stef was excellent
Thank you all so much -
5 Vivienne Denton 19th Jan 2023
Thankyou especially to Sam and Nikki at Dersingham Thornalleys Funeral Services for the kindness, care, thoughtfulness, help and professionalism given and shown to mum, myself and my family. Thornalleys were wonderful during a difficult time for usx
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5 Ronald Cossou 19th Jan 2023
The entire process of arranging and the manner in which it was conducted was excellent. The staff were sympathetic with out being over the top. On the day every thing that was promised was delivered with dignity, and efficient courtesy.
This made a difficult situation that much easier to bear and for which the family were very grateful.