Thornalley Funeral Services Ltd
2161 reviews
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5 Ben Shepherd 21st Feb 2025
Thornally were very helpful, very conscientious and delivered a wonderful funeral. They took care of so many details for us we couldn't have wished for more. They offer an excellent service and looked after us every step of the way.
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5 Edward Bateson 20th Feb 2025
Very professional and caring service.
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5 Rachel Montesanto 20th Feb 2025
Everyone are so nice, and if you have any questions, concerns or uncertainties they were happy to help right away. Wouldn’t ever consider anyone else whilst dealing with upset of losing someone.
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5 Jennifer Hilton 20th Feb 2025
Thornalley Funeral Services have been absolutely first class with their professional care, reassurance, and sensitivity at a time of stress, grief and worry. I thoroughly recommend them and feel relieved that we chose exactly the right funeral service for my beloved husband.
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5 Dan Quigley 19th Feb 2025
Thornalley funeral services were exceptionally helpful and took some of the stress out of an extremely difficult situation. Excellent service
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5 Paula Woods 17th Feb 2025
Absolutely first class service nothing was too much trouble made the whole process so much easier at a very sad time in our lives.
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5 Jason Cox 17th Feb 2025
Andrew and Traci and the rest of the team were absolutely incredible for my family and I when we lost our loved one. They could not do enough for us and checked in on us regularly. Nothing was good much trouble. They are so kind and in your time of grief this goes a long way. We would not have had anyone else do the funeral due to the absolutely impeccable job that Thornalleys have done with previous funerals that we have had to arrange. They really are a cut above. Everything was so seamless from start to finish. I cannot thank Thornalleys enough.
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5 Debbie Gray 16th Feb 2025
Nicky and Sam have been so kind and professional. We were totally in the dark about the steps to take but their thorough and thoughtful guidance helping to plan the funeral, newspaper announcements, liaising with the church, florist, order of service, videographer, donations and keeping in constant touch have been invaluable. Especially looking after Mum until we could say our goodbyes. Thank you.
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5 Nicky Golding 16th Feb 2025
We were all very impressed with my dad's funeral service. Throughout the process from the day he died, my father's body, my family and I were always treated with the utmost dignity and respect. The balance of efficiency, understanding, support and friendliness was perfect. I cannot think of a single thing that could be improved. Thank you so much.
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5 Vivien Putterill 15th Feb 2025
Very caring first class service
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5 Daniel Burlingham 14th Feb 2025
Great service from start to finish, kept in touch with us over all our plans and wishes to make the day go flawlessly. Could not ask for any better service nothing was to much trouble. would highly recommend them to anyone.
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5 Paul Ferguson 14th Feb 2025
Absolutely brilliant, professional, curious, caring, understanding, patient,
Thanking Especially Nicola & Peter at swaffham very much making a very difficult time run smoothly x
Paul Ferguson . -
5 Louise Dawson 14th Feb 2025
Absolutely fantastic service
So very thoughtful & professional
Would highly recommend -
5 Jacqueline Lyon 13th Feb 2025
Very professional from start to finish. Nothing was too much trouble. They kept in touch every few days to make sure everything and everyone was OK. All in all a very professional and friendly service.
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5 Terence Best 12th Feb 2025
I cannot express my gratitude enough. The entire team were empathetic and very respectful of not only my family, but more importantly my mother who passed away recently.
Throughout the whole process, from the initial enquiry to the actual funeral, their professionalism and attention to detail was exemplary. They listened to all of our wishes and ensured all instructions were carried out, provided advice and generally managed all the arrangements which reduced the stress for the family. This allowed us to focus on what was importance to us.
I would whole heartedly recommend Thornalley funeral services to others. -
5 Tara Greenway 10th Feb 2025
Thornally Funeral Services were excellent from start to finish. The lady we spoke to, to arrange the funeral was so friendly and caring. She allowed us to take as long as we needed to make decisions. Andrew called us the following week to check we were all doing ok which was kind. On the day of the funeral everyone was so patient and caring. The cars were immaculate and the drivers so friendly and caring. I would totally recommend Thornally. I fantastic company
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5 Sarah Collison 8th Feb 2025
Thank you for the excellent service the personal care given to us was outstanding can't express how well this was handled from start to finish.
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5 Gillian Buttle 8th Feb 2025
Andrew and his staff were so helpful,caring and compassionate during the loss of our dear friend Jean.Nothing was too much trouble.Thank you
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5 Hayley Barlow 8th Feb 2025
We were very well looked after.
Excellent service. -
5 Marie Brown 8th Feb 2025
Caring, supportive, fabulous communication makes you feel part of their family absolutely so trustworthy
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5 Christine Whitby 7th Feb 2025
I was guided through the whole funeral process after the passing of my husband, nothing was too much trouble right through to the church service and burial. The compassionate and understanding staff were always available to help with any queries and requests.
I highly recommend Ray and his staff for any funeral arrangements, thank you for everything. -
5 Sarah Crannis 6th Feb 2025
They were so kind, helpful and professional. They assisted every step of the way as it’s all so overwhelming when you’re in the midst of grief. I particularly appreciated them referring to mum as “mum” instead of “the deceased” throughout our telephone conversations. The service went smoothly, we couldn’t have asked for more.
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5 Tracy Campen 6th Feb 2025
A very professional and friendly service , nothing was to much trouble .
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5 Wendy Browne 3rd Feb 2025
From first contact about arranging mum’s funeral right through to the day of the ceremony, I cannot think of one thing that could have gone better. Everything was handled sensitively with the utmost professionalism and gentle handling. Mum would have been thrilled at how it all went. I would definitely recommend Ray and his staff if you find yourself in the awful predicament of having to arrange a funeral, you simply won’t find a better, caring organisation to help you. 10 out of 10.
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5 Barry Meekings 3rd Feb 2025
From the evening of our loss we were treated with compassion, dignity and supported through every step to the funeral and beyond. The staff genuinely care and are consistently empathic and helpful.