Thornalley Funeral Services Ltd
1988 reviews
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5 Robert Lomas 28th Sep 2024
At such a difficult time Ray Thornalley and every member of staff that helped our family from the first phone call through to the end showed great compassion, care and professionalism.
Thank you all. -
5 Stephen Sanderson 27th Sep 2024
Very happy with the service provided, couldn't have been more helpful & compassionate at a sad time
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5 Dr Vincent Cartledge 27th Sep 2024
from start to finish and beyond they listened, and understood and delivered everything that I planned in a friendly and empathic manner whilst being very organised and efficient.
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5 Jonathan Eales 26th Sep 2024
Excellent service throughout. Couldn’t have asked for more.
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5 Jackie Hood 24th Sep 2024
Nicky and Sam provided, and continue to provide, wonderful support, care and respect for my daughter and myself.
It made the saddest event of my life more bearable as I knew they were taking care of her. -
5 Diana Lees 23rd Sep 2024
Thank you all so much , everyone so kind and caring , Everything Excellent .
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5 Pauline Wilson 23rd Sep 2024
I thought everyone was very understanding and caring at such a difficult time
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5 Karen Weston 23rd Sep 2024
Can't praise them enough.
Andrew was amazing and took care of everything from start to finish.
He and his team were so professional.
Would highly recommend them. -
5 Linda Adcock 23rd Sep 2024
thank you all involved in my uncles last journey,excellent service start to end . many thanks Linda
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5 Katherine Turff 22nd Sep 2024
The service from Thornalley was excellent throughout. Personal, professional, caring and accommodating to our family, they supported us through every step of the arrangements, understood and responded to our wishes. The service was just as we wanted it to be and a very fitting tribute to Sally. Thank you to Andrew and the whole team.
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5 Christina Mabley 22nd Sep 2024
A big thank you for your services, all went as planned. Christina.
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5 Brenda Vaughan 21st Sep 2024
I would like to take this opportunity to thank everyone at Thornalley for the professional and dignified way in which they organised the funeral of my beloved sister.
Our special thanks must go to Nicola and Peter (Swaffham) for their genuine caring, kindness, support and helpfulness, which they gave to us throughout this most difficult time.
We shall always be grateful to them both for the respectful way in which made my lovely sisters send off truly a celebration of her life. -
5 Beverley Mitchell 21st Sep 2024
Gave dad a sent off we wanted. Looked after him from the moment I rang them.
We used them for mums funeral and always a first class service -
5 Kelvin Colby 21st Sep 2024
Everything on the day was spot on, what more could you ask for.very happy.
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5 Ruth Kerrison 20th Sep 2024
From the moment we first contacted Thornalleys, our family was treated with great care and respect. Our thoughts and my Dad's wishes were listened to, and were brought together to ensure his service would be the wonderful celebration of his life that we had hoped for. Advice on aspects we were unsure of was clear and helpful, and communications were excellent throughout the whole process.
Visiting my Dad in the chapel of rest gave us time with him before his service, and this was made so much easier knowing and seeing the great care and dignity with which he was treated.
We can't thank the team at Thornalley's enough for making a very difficult time a little easier. -
5 Susan McDowell 19th Sep 2024
Sam and his team were amazing from the first phone call to the last, they took care of everything, with patients, kindness and compassion. Thank you Sam and the team
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5 Shirley Coulson 18th Sep 2024
Very Professional and very caring.
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5 Barbara Ralphs 17th Sep 2024
We could not have been more pleased or impressed with Thornalleys and the way you dealt with us. Stuart and Pete were gentle and kind when they came to collect Dad and then Nicky and Sam were the perfect blend of efficiency, calmness and kindness throughout both the planning of the funeral and the day itself. Dad looked so lovely in the Chapel of Rest. Sam had done a great job and you all patiently dealt with every small detail we requested from you in preparation for our 2 services. We were very impressed with the design team too. Our orders of service were wonderful. On the funeral day, Sam and Stuart took care of everything so efficiently and their cheerful, calm presence was just what we needed. Sam, you are incredible. Just so good at your job and just what people need at a very difficult time. We would not hesitate to give Thornalleys the highest recommendation. .
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5 Matilda Abbey 16th Sep 2024
The funeral service of my son was just beautiful. Your men gave my son all the due respect he deserved. My family has been extremely impressed. Thank you and God bless you all.
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5 Denise McCallum 15th Sep 2024
Ray, Andrew, Tracey and all the staff at Thornalley’s made our lives a little easier at a very difficult and emotional time, through their kindness, support and professionalism.
They immediately put us at ease and nothing was too much trouble.
Would not hesitate to recommend. -
5 Henry Symington 15th Sep 2024
A very professional service provided with empathy and understanding at a very difficult and often stressful time.
I have used Thornalley's for several family members and I cannot recommend them highly enough. -
5 Valerie Webb 15th Sep 2024
Everyone was kind and caring from start to finish, Tracey b helped me with everything that had to be done.
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5 Christine Barnes 14th Sep 2024
Excellent service, never rushed
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4 Keith Wallace 10th Sep 2024
Nice pleasant staff,made it easier for the family to cope
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5 Rhoda Garrigan 9th Sep 2024
Thornalleys is the only funeral directors I would use.
From start to finish the respect and care they all showed to us was faultless
Andrew is a true gentleman and the day of the funeral went without a hitch
Thank you all so much