Thornalley Funeral Services Ltd

5 Ruth Redding 3rd Nov 2023

Extremely kind and caring. Very professional   Took the stress out of an awful situation. Extremely pleased with the service I received. Thank you so much. Would definitely recommend. Ruth

5 Rosemary Dyer 2nd Nov 2023

Thoroughly professional, yet showing great kindness care and compassion to the family.

5 David Ashby 2nd Nov 2023

We were treated with respect and kept informed every step of the way ,from the cremation to the internment of the ashes,so big thanks from all the family yours sincerely David and family

5 Jacqueline D'Alton 1st Nov 2023

Thornalley guided us through all the funeral arrangements from start to finish in a most professional, courteous, sympathetic and respectful manner.
At what was a very stressful time they were always on hand to answer our queries and tailor a funeral service precisely to the families wishes.
Thank you.

5 Diane Dale 30th Oct 2023

As a family we could not have asked for a better quality of service that we received from Thornalleys. They all showed us thoughtfulness, compassion and the greatest respect during such a painful time in our lives.  Thornalleys made an extremely painful day bearable.

5 Tracey Goodley 30th Oct 2023

Ray and his team went above all my expectations for my mum’s funeral last week it went beautifully and without incident as did the funeral Andrew oversaw six months ago for my dad 

The care and compassion that was shown to us all from the staff in the office to the pall bearers and grooms people was outstanding and exceptional. This funeral home offers the highest quality without exception for the love and care of not only out loved ones but ourselves too 

Thank you does not seem enough for these wonderful, thoughtful and kindhearted people 

You done both my parents proud and would not hesitate for a second to recommend you to everyone 

5 Joe Kellegher 30th Oct 2023

Sam and all the team have been fantastic right from the very start. So professional and sympathetic and understanding it really helped having them in the background taking care of all the arrangements. Would never go elsewhere. Thanks 

5 Sarah Cook 29th Oct 2023

The service from this family business is second to none , we felt that they really cared for our mum and showed compassion .
I had regular phone calls from Ray just checking in on me which was lovely.
From our first meeting with Tracey to visiting our mum in the chapel to the beautiful funeral was perfect ,I cannot thank Ray and his team for looking after us all.

5 Sandra Little 28th Oct 2023

Ray and his team were outstanding in every aspect. We were guided through what is a distressing process with ultimate professionalism. Excellent service and nothing was too much trouble. We would not hesitate to highly recommend Thornalley Funeral Services.

4 Karen Fitz-Costa 23rd Oct 2023

Staff at Thornally very helpful and friendly with making arrangements and on the day of funeral. Thank you

5 Susan Green 23rd Oct 2023

Very professional, helpful and caring business. Would recommend to anyone.

5 Marilyn Barter 22nd Oct 2023

Ray and his team could not have done more. They were wonderful and nothing was too much tr

5 Carol Seabrooke 21st Oct 2023

I can’t thank everyone enough for all their help and support  in arranging a special send off for Mum.
The day was a sad one but made it more bearable by the way it was handle with care and dignity .
It was the younger member’s of the family first experience of a funeral , which with your help introduced them to the sadder side of life.
Many thanks
Carol Seabrooke & family x

5 Sandra Sayce 21st Oct 2023

They were very kind and considered. Mum always wanted a wicker casket and what they produced was absolutely beautiful. Thankyou to all the staff.

5 Michelle Summersgill 20th Oct 2023

Just amazing . Can't say anymore than that.
Thank you Andrew and the team x

5 Sandra Rawson 19th Oct 2023

Very professional and of a high standard. The whole team are friendly, kind and polite. No hesitation in recommending their services.

5 Nicole Jefferson 15th Oct 2023

Sam and the team were brilliant from start to finish. They guided us with care and sympathy throughout the whole process. Our mum would be very proud.

Thankyou so very much, you made a very difficult time alot easier for us all.

5 James Everett 14th Oct 2023

This is the second time we have used Sam at the Dersingham office.  The service level could not be higher.  Thoughtful, professional and simply extremely nice to deal with.  I could not recommend them highly enough. 

5 Glenis Lee 14th Oct 2023

Excellent service so kind, couldn't do more for you, six stars is not enough

5 Helen Hooper 14th Oct 2023

Both Nichola and Peter showed much empathy and professionalism when dealing with the funeral of my father.

Everything was dealt with swiftly, or before I had even asked, which made the whole process of organising a funeral go very smoothly.

I wouldn’t hesitate to recommend them to others. 

5 Christopher Gardyne 13th Oct 2023

Excellent service, very helpful and respectful. Easy to contact at any time whenever i had queries while being both professional and friendly & approachable.

Would highly recommend.

5 John Moules 13th Oct 2023

To Andrew and the Team,

A quick note to thank you all so very much for such a professional and smoothly worked process and journey from the moment we lost Mim to the conclusion of yesterday's service.

Getting the basics and the operational detail right is the essential foundation for any event or activity but what we have appreciated more than anything else is the kindness, consideration and personal warmth with which all of your team, without exception, have shown us at a very difficult time. That has made this journey so much easier, not only for Eve and I, but also to our family members.

The feedback at the "Wakey Party" as our grandson calls it (and he felt that part went particularly well) was that the services were really successful and fitting for Mim. Your own support on the day was also noticed and mentioned positively. A good result for what can be a difficult day.

So, once again, thanks to you all.

5 Wendy Beale 12th Oct 2023

Special thanks to Sam and Nicky for their exceptional funeral arrangement, for their kindness and understanding under difficult circumstance, and Sam's support on the day

5 Lisa Cawkill 12th Oct 2023

During an especially difficult time everyone at Thornalleys offered such kindness, compassion, understanding & support, whilst professional & respectful at all times and their attention to detail is outstanding, most of all we genuinely felt they cared, they're a wonderful example of a local, family owned business, and I can't thank them enough.

5 Ian & Linda Peberdy 12th Oct 2023

We couldn’t recommend Thornalley’s enough. The whole team were respectful and kind at such a difficult time.