Thornalley Funeral Services Ltd

5 Paul Cullen 3rd Dec 2023

An excellent, professional and friendly service from all at Thornally

5 Lee Cook 3rd Dec 2023

Lovely service

5 Stewart Shortridge 2nd Dec 2023

Absolutely amazing service from start to finish. Went above and beyond for me and my family. Kept us informed with every detail as we live down in Devon. 

5 Jacqueline Maxey 1st Dec 2023

The kindness and compassion given to my self and my family during this difficult time was truly appreciated and very comforting. 
I speak for myself and my family when we say thank you for helping us through an extremely sad time. 

5 Holly Parkinson 1st Dec 2023

Very compassionate from start to finish. Nothing was too much. Brilliant service, that made the worst a little bit easier

5 Allison Davison 1st Dec 2023

Our family are so grateful to you all for the support and care you have shown to us all during this very difficult time. You made the whole process of arranging Colin's funeral so straight-forward and his final farewell was perfect. A huge thank you to Nicky and Sam - I couldn't have got through it all without you both. What a team you are!

5 Jane Fall 1st Dec 2023

There are no words possible, that can  describe the team of people at Thornally, When planning your loved ones funeral, they are absolutely number one for doing this with you ,caring, compassionate, thoughtful just a few words a special thanks to Andrew for being very supportive to me  on Mums celebration day. Thank you all what a great team each and every one of you ❤️❤️

5 Wendy Cowling 1st Dec 2023

Very kind and compassionate.Everything went perfectly couldn’t have gone better thankyou  very much

5 Christine Shale 30th Nov 2023

Caring and professional, they helped and advised every step of the way. 

5 Linda MacTavish 28th Nov 2023

From the moment we met with Thornalley staff to the conclusion of my father's funeral Thornalley were the most professional, polite and considerate individuals we could have wished to have carried out our wishes and we would not hesitate to recommend their services to others.

5 Sue Chittock 27th Nov 2023

They were professional and yet caring.  Helped to make organising the funeral easy. Used their own crematorium at Scoulton which has been wonderfully designed.  
It was lovely to be able to have photos shown on the screen looking like they were in a photo album. 
Would totally recommend them not only for the funeral but for the care and understand they give to the family. 

5 Lynnette Froggatt 27th Nov 2023

Thornalley Funeral Services is a small independent family business and they looked after me superbly as part of their family, when sadly my dear Mum passed. I would certainly recommend their service to anyone who find themselves having to arrange a funeral for their loved one.

5 Amanda Nuttall 26th Nov 2023

Wonderful service from Nichola and Peter and the rest of the staff at the Swaffham office and in the printing department too. All were kind, helpful, considerate and accommodating. The recommendations of florist and after funeral family meeting venue were perfect as we did not know the area very well.

5 Neil Chappell 26th Nov 2023

Very sympathetic and pleasant and made special arrangements to fit in with our wishes. Nikki and Sam were excellent.

5 Lisa Warman 26th Nov 2023

Always a 5star service.
Polite and professionalism from ALL staff.
Excellent customer service.
Thornalley funeral service has been used by our family for many years. Trusted 100%

5 Ann Reeves 25th Nov 2023

Extremely pleased with everyone at Thornalley's. So professional, so smart, very understanding, and very kind staff.
I would never have anyone else.
Thank you all so much
Ann Reeves

5 Janet Scott 24th Nov 2023

The customer care I received from Thornalley was outstanding. They could not have been any more reassuring, organised and efficient. I do not live in Norfolk and it was a bit daunting to organise a funeral from a distance but Ray, Andrew and the whole team were so supportive throughout the planning stages and on the day. Thank you so much. J from Hertfordshire.

5 Colin Barwell 20th Nov 2023

First class professional service, with enquiries, arrangements, follow ups and general all round communication, personal consideration 
Nothing was too much trouble throughout 
Very very pleased 
Thank you to all staff at Thornallys 

5 Derek Pease 20th Nov 2023

Helpfull and courteous all throughout a very stressful time

5 Martin Thorpe 19th Nov 2023

Very helpful and nothing to much trouble.

5 Jean Large 19th Nov 2023

Excellent service by fantastic people.
Austin was cared for with the upmost dignity and respect as was the family.
Beautiful people all round

5 Carol Bridgeman 19th Nov 2023

Everyone at the Swaffham branch made a very stressful situation easier. They were friendly, caring, compassionate and professional. I would certainly use them again if necessary and highly recommend.

5 Jennifer Gregory 18th Nov 2023

Mr Thornalley and staff we excellent lovely people and could not do enough for us very helpful in every way

5 Vivian Dignan 18th Nov 2023

Ray and his team looked after both my Mum and Dad's funerals. They were wonderful. Ray contacted me regularly in the weeks before the cremation to see how I was. His staff at the office and his team on the day of the funeral were wonderful. They made us feel so special Viv and Family

5 Brenda Bloy 18th Nov 2023

We could not have wished for any thing better.                           It was perfect thank you xx