Thornalley Funeral Services Ltd
2005 reviews
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5 Cathy Myers 8th Feb 2024
I could not fault Thornalleys team in the care they show, the friendliness, their professionalism, their knowledge and their devotion to their job and customers. They do their utmost to ensure that the whole event is a smooth transition and that you are kept up to date at all times.
Once again, a first class service.
Thank you all so much. You are truly appreciated x
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5 Averil Whitwell 8th Feb 2024
I was treated with respect and compassion. I had everything I asked for.
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5 Francesca Lane 5th Feb 2024
Brilliant family team wouldn't use anyone else :)
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5 Jane Vince 5th Feb 2024
Thornalleys have our total confidence as Funeral Directors. They conducted this funeral and 3 others for my family with great sincerity and style. Under Ray's direction all members of the staff conducted themselves in the most professional manner.
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5 Angela Lillicrapp 4th Feb 2024
Everything was handled professionally with great care, respect and attention to detail. Everything went very smoothly and we all appreciated Thornalleys friendly support at this very difficult time
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5 Bruce Riches 4th Feb 2024
Totally satisfied is the only way I can describe the excellent service that I received from this local company. They all treated me very personally and looked after my deceased cousin with care and compassion.
I cannot think of anything that could be improved, it was only by chance that this family company as used as the one in his will was no longer in business.
Highly recommended, I will have no hesitation in using them again if needed.
Big Thanks Bruce. -
5 Katie Milligan 4th Feb 2024
Absolutely amazing wouldn’t have asked for a better service
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5 Lesa Makinson 3rd Feb 2024
Excellent so helpful especially Traci caring and compassionate under sad circumstances thank you for everything lesa
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5 Michael Clitheroe 3rd Feb 2024
Kind, considerate and efficient
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5 David Fagan 1st Feb 2024
Second time of using their services. Excellent service from start to finish. Happily recommend them time and again.
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5 James Brighton 1st Feb 2024
We found Thornalley Funeral Services to be very professional while showing a great deal of compassion and consideration at a difficult time.
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5 Barbara Andrews 1st Feb 2024
Thornalley I cannot fault in any way, they were so helpful, friendly and very smart. Always attentive to my needs making sure I was alright. Time keeping spot on. I just cannot praise them up enough. All of the above is for before during and after the funeral. They made a very sad time much easier to bear.
Thank you so much Ray and the staff. -
5 Annette Lucraft-Cholerton 30th Jan 2024
The people that we spoke to were, kind,understanding, helpful,professional and friendly 😊
Thanks to everyone -
5 Meria Sanderson 29th Jan 2024
Brilliant absolutely loved working with u guys again u make things so easy and wonderful thank u so much 😊
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5 Colin Barrett 29th Jan 2024
Ray, Traci, and all of the team at Thornalley provided such a compassionate, supportive and professional service. Their efforts made such a difference to myself and to all of our family at the most difficult time.
Thank you, all of you, for everything you did for us, and for Jan. -
5 Steven Whiting 29th Jan 2024
Superb, everything went according to plan, always kept informed. Couldn't have asked for better. Thanks
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5 Robert Havercroft 29th Jan 2024
The service given by Thornalleys was everything you would want from a Funeral Director. They guided me through the whole process, this gave me great comfort during a difficult time. I can't recommend them highly enough.
Bob Havercroft -
5 Alan Cross 27th Jan 2024
A very professional and caring service that helped to take a lot of stress away from the family. Guidance through procedural steps that needed to be caried out was very beneficial.
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5 John Revell 25th Jan 2024
My late wife was a care worker and always told me how good she had found Thornalley so it was an easy choice for me when she died suddenly last year.
Under such horrible circumstances you really find it hard to face having to make the arrangements necessary. From first contact Thornalley were wonderful. Understanding, patient and helpful and nothing was too much trouble.
Verne, the celebrant, conducted the service with understanding and thoughtfulness and everyone said how beautiful it was.
My wife was absolutely right and I am so glad I took her advice and went to Thornalley. -
5 Simon Last 25th Jan 2024
Very kind, caring and professional from start to finish. Thank you all.
Regards
Simon Last -
5 Jim Hall 24th Jan 2024
A truly 5* professional service from beginning to end.
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5 Diane Bouskill 23rd Jan 2024
Thank you Andrew for the reassuring manner in which you handled the funeral of our dear friend. From our first meeting with you, in which you explained all the procedures, until the last notes at the end of the funeral service, everything was handled sensitively and with unhurried support.
Thank you to all the staff with whom we came into contact - at the office, and at the crematorium - to Janet the celebrant who listened patiently to our ideas for the funeral, to those who seamlessly managed the service, the respectful handling of the coffin, the music, the photos, the readings.
We appreciated all your support in helping us to celebrate our friend's long life. -
5 David Curson 22nd Jan 2024
Thornalley’s were very considerate and helpful, keeping us informed every step of the way and were very accommodating on the day when we asked for the Grandsons to bear the coffin. They were excellent
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5 Julia Oram 22nd Jan 2024
Everything was perfect, you made what is a difficult time much easier and nothing was too much trouble for you. All your staff are so helpful and professional.
Thank you -
5 Carol Schlick 21st Jan 2024
All staff looked after us , at our sad Time.
Would highly recommend them.