Thornalley Funeral Services Ltd

5 Collin Picton 29th Mar 2024

The whole process was delivered with empathy and kindness. A very professional service in a time of emotional turmoil.
The service was lovely and the Thornalley staff could not have done more.
Highly recommended.

5 Patricia Richardson 29th Mar 2024

Couldn't have wished for a more caring and personal service

5 Jenny Clarke 26th Mar 2024

Andrew arranged our dear brother’s cremation with compassion and made the whole procedure run smoothly. 

5 Linda Standeven 26th Mar 2024

The staff were so wonderful made a very hard time for me so easy to cope with from start to finish cannot recommend them enough, had so many comments from friends and family about how wonderful the service was thank you from the Standeven family 

5 Barbara Culey 25th Mar 2024

We would like to thank Ray, Andrew and their team for the excellent and professional manner with which they have dealt with our family during this very difficult and sad time for us. Their attention to detail in arranging our celebration of Mick's life has been outstanding, we are truly grateful and appreciate everything they have done to ensure the service ran smoothly. We would highly recommend using Thornally Funeral Services. Barbara Culey and Family.

5 Linda French 25th Mar 2024

An extremely professional service provided with care, sincerity and understanding.

5 Colin Gathercole 25th Mar 2024

Thornally were extremely empathetic and courteous from beginning to the end.
We were not rushed at all and listened with care when we broke down in tears.
Nothing was too much trouble and would provide helpful suggestions for which we were extremely grateful.
Wonderful professional caring people.

4 Mark May 25th Mar 2024

All staff was /are a credit to Thornally’s … very supportive very understanding and helped in every way possible
Loosing someone close was/is hard but knowing they was in safe hands helps and would recommend Thornally's funeral services 
So from us all we would like to thank you for the sad but lovely experience x

5 Adrian Searle 24th Mar 2024

Fantastic staff 
Right from the first call to inform them at past 10pm 
 We were treated amazingly and compassion 
  Right down to the respect compassion and professionalism shown to not just us as a family but also to our beloved mum 

5 Adele Cave 23rd Mar 2024

We really appreciated  all the kindness and helpful professional attention to detail by Thornallys To Ray and Nicky and Sam . and all their staff. Their support and kindness made sure everything went smoothly .i had no more worries when my beloved sister was in their care 
Adèle Cave

5 Annette Croote 23rd Mar 2024

A really loving, caring & thoughtful family business. They patiently talked me through every step of the process, making sure I understood what would be happening. They thoughtfully phoned several times to make sure I was okay & hadn't thought of anything to change or wasn't sure about. They also have a free follow-up Bereavement Counselling service if anyone feels they are struggling with grief. I cannot praise them enough & am stuck for words to express my thanks. Myself and my family certainly highly recommend them at a time of need. They are a lovely caring family firm.

5 Carol Monaghan 23rd Mar 2024

Thornaleys did everything we asked for in the funeral process expertly and also some extra without being asked.
Were polite,helpful & supportive all the way through the proceedure.

5 Anne Norman 23rd Mar 2024

Very professional, compassionate service. 
From our first visit to the Funeral everyone was so kind. Kept us fully informed through a difficult time. 

5 Jeremy Bowers 21st Mar 2024

Once again very happy with the service provided by Sam & Nicky from start to finish.  Clear and regular communication culminating in seamless execution on the day itself. Many thanks.

5 Giles Murphy 21st Mar 2024

In what was a difficult time they were at all times caring, helpful, considerate and yet there to listen.  Thank you

5 David English 21st Mar 2024

Did more than was asked brilliant service could not of wished for a better service many thanks to Ray and team for making things possible 

5 Sue Fleming 20th Mar 2024

Sam and Nicky were most helpful, dignified and professional in dealing with the arrangements for my Mother’s funeral.  They were especially kind and supportive towards myself and my sister Helen which was very reassuring at such a sad time. 
Sue Fleming 

5 Patricia Cook 18th Mar 2024

Sam Nicky & team. Thank you for the excellent care and attention to detail at Freda's send off, it was very much appreciated. It went perfect in every thing I asked of you. A big THANK YOU TO YOU ALL

5 Marian Stafford 18th Mar 2024

My family has always turned to Thornalley funeral services to help at these most sensitive times because of the most professional way that everything is dealt with from start to finish by the Thornalley team. They are to be congratulated for their ability to put clients at their ease but, at the same time, to organise a respectful funeral with great attention to detail.

5 Richard Hendry 18th Mar 2024

At a time when it is so difficult to think clearly,Thornally Funeral Service Services guided us through the whole complexity of arranging a service and cremation with kindness and understanding.

5 Paul Carter 18th Mar 2024

Absolutely perfect, fantastic staff made a difficult time much easier. Thank you all

5 Angela Cox 17th Mar 2024

Thornalley Funeral Services, Swafham, were excellent with the arrangements for my husband's funeral, so kind and considerate in every respect. They were very approachable and helped as much as was possible, always listened to any concerns myself or the family had. Would highly recommend to anyone. Thank you so much

4 John Sutcliffe 17th Mar 2024

Very efficient and thorough - many thanks.

5 Susan Sainty 17th Mar 2024

Everyone I dealt with was so kind, caring and helpful. Can’t speak highly enough of the service I received, at a difficult time. 

5 Sarah Dunn 16th Mar 2024

Everyone at Thornalleys made this painful situation more manageable . 
The support from the beginning, collection of dad , meetings , phone calls , planning and just making sure the stress was taken away - they did all of this . 
Thank you so much for helping us give our dad a lovely funeral .