H. Biffen & Sons Funeral Directors
195 reviews
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5 Kevin Gooding 7th Aug 2022
John and his staff were very professional, compassionate and understanding to our requirements in our time of mourning.
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5 Martin Gridley 7th Aug 2022
Professional, caring, throughout everything we asked for was provided without issue.
Advice and guidance was excellent. -
5 Susan McDonald 30th Jul 2022
At such a traumatic time in our lives it was so reassuring to get advice and help from such professional, experienced and understanding team.
Nothing was too much trouble and Sarah was so friendly and understanding she made the day very easy for myself and my family to cope with.
I’d have no hesitation in recommending them.
Thank you. -
5 Jean Pitman 30th Jul 2022
Throughout the whole process at such a sad time, every single person at Biffen's has shown the upmost compassion, professionalism and kindness. I can't recommend such a lovely team more.
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5 Carol Nobbs 19th Jul 2022
We have been helped greatly ,by the way you ,and your staff have taken care of both ,our Daughter ,and our Mother .
Always speaking with dignity ,and respect ,at these ,most difficult times .
If there was anything we were unsure of ,you were there ,on the end of the phone to put our minds ,at ease .
The Chapel of rest is a comfort ,as we are able to spend time with our loved ones .
Both services were carried out ,in a unhurried ,and supportive way .
Thankyou ,all .
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5 Trevor McCarthy-White 18th Jul 2022
Sarah and her team were conciderate, professional, and caring throughout the organisation and delivery of both our parents cremation and funeral services.
We have no reservation in recommending them to others in the Somerset area.
Thank you. -
5 Steve Durant 9th Jul 2022
Very professional from start to finish, caring and understanding,just what you need from your funeral directors
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5 Edwin Hawkings 5th Jul 2022
Supportive throughout the funeral preparations, flexible, responded quickly to communications and professional. It was also great to work with Biffens who have served the community for many years and knew some family members and our history.
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5 Mark Barden 28th Jun 2022
Excellent from start to finish
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5 Michael Trebble 21st Jun 2022
Sarah and her team are outstanding in every way nothing is to much trouble every thing is explained to you
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5 Molley Hulbert 21st Jun 2022
This was the second time going with Biffens. They were very helpful, answered all my questions and guided me all the way. Being 24 and organising a funeral isn’t easy, but Sarah kept me calm the whole time. The team were great, even there for a shoulder to cry on.
Thanks for your help guys! -
5 Nick West 18th Jun 2022
very helpful with everything from start to finish
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5 Stephen Tizzard 11th Jun 2022
5 Star service from 1st phone call to the funeral
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5 Nick Berry 31st May 2022
We can't thank Sarah and the team enough, thank you for helping us through this difficult time
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5 Esther Hollick 29th May 2022
I have never had to arrange a funeral before. But if I had to do it again I would choose biffens every time.
From the very first moment we walked into the door we were treated with respect and we were listened to.
Nothing was too much trouble and I felt like I was guided every step of the way.
We told them what we wanted and they just carried it out with no problems. It was exactly what we wanted for mum.
The funeral was professional, dignified, personal and quite frankly perfect.
I could not recommend them enough.
Thanks for everything. She would have loved it.
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5 Linda Rowland 22nd May 2022
Sarah was wonderful from our first contact, she took the stress out of an emotional situation and arranged everything. Sarah was compassionate and made sure everything was perfect on the day, thank you so much to Biffins.
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5 Maureen Kirby 22nd May 2022
Excellent service by all staff .
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5 Colin Brown 17th May 2022
We have used the facilities and expert advice of Biffiins funeral services for several years in our family. For this reason we chose to use them for my wife’s funeral on this occasion. Once again the care and attention to detail was was first class , not only the presentation but the wonderful support and sympathetic treatment we were shown throughout our association. Grief is a hard thing to bear at any time but to be shown such understanding and reverance throughout wasmuch appreciated.
Thank you all the staff.
Colin Brown -
5 Katy Peek 13th May 2022
H Biffen & Sons were very professional, caring and helpful with the organisation of my Mum's funeral. Every detail was explained and carefully managed. I would recommend using this firm as they were brilliant.
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5 Paul Lee 18th Apr 2022
Very professional, informative, took care of everything, allowing the family to deal with the day
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5 Richard Nichols 11th Apr 2022
Absolutely fantastic service, took control of the funeral from start to finish ,kept us up to date with everything and explained the process perfectly all the staff are so kind great team
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5 Corrinne Moger 30th Mar 2022
My Sons and I would like to express our grateful thanks to H Biffen & Sons Ltd for the kind and respectful way the funeral arrangements for my husband were dealt with. Our special thanks to John and his team, and a special thanks from us and our extended family to Sarah who conducted the funeral service at the Crematorium with kindness, respect and extreme professionalism.
Thank you to you all once again. -
5 carol Pracownik 22nd Mar 2022
Such kind, caring people. The funeral went without a hitch. Very professional
If you are ever in the unfortunate position to need a funeral director, I couldn’t recommend them more
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5 Bon Abrams 25th Feb 2022
Great to deal with from the 1st phone call. Very professional
In everything they done for us . -
5 George Terry 27th Jan 2022
Excellent helpful caring service with great attention to detail and professionalism. I could not have asked for more.