H. Biffen & Sons Funeral Directors
195 reviews
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5 Steve Knight 3rd Mar 2023
Great, compassionate service throughout.
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5 Geraldine O'Shea 27th Feb 2023
Delighted with the support and guidance given by Biffen and Sons Ltd. Sarah was very professional and responsive whilst also eager to understand the deceased and what might be personal and important to them. Highly recommend.
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5 Lesley Hallett 18th Feb 2023
Thank you to John for a caring & professional funeral. Would highly recommend to anyone.
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5 Pauline Hole 6th Feb 2023
From the day of passing, when Sarah phoned us to explain what happens next & gave us some valuable pointers as to what to do & who to contact through to the burial of the ashes with John, we felt informed, respected & considered in all aspects of the process.
We were treated with empathy & given some valuable advice along the way.
We received a professional but compassionate service throughout. -
5 Michella Bishop 6th Feb 2023
The whole experience from the first phone call to meeting with the funeral director, all made us feel very comfortable and they showed compassion. The day all went smoothly and it was all down to everyone working there.
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5 Martin Lewis 4th Feb 2023
We were put at our ease as soon as we entered the office. A friendly professional team
Thank you -
5 Matthew Cridland 3rd Feb 2023
Wonderful service provided by Sarah and the team at Biffens. Helpful and supportive all the way through.
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5 Jo Beecham 31st Jan 2023
What a fabulous caring family owned business.
Highly recommend
This was the second time we have used Biffen and sons and the service never falters from excellent.
Thank you John and Sarah and all your staff for making a very sad day smooth and bearable . -
5 Simon Parkes 29th Jan 2023
A very professional and friendly service throughout
Everything was undertaken in a sensitive and personal manner
Would certainly recommend -
5 Paul Charles 17th Jan 2023
John and Emily were so kind and helpful throughout the organising of the funeral and so professional on the day itself keeping us informed right along the way. I would have no hesitation in recommending their services.
Paul charles -
5 Allan Jones 17th Jan 2023
Our family was looked after beautifully by the whole team at Biffens, from the first appointment right through to the day of the funeral a month later. The funeral itself went without a hitch and every little detail we requested was looked after. A special mention must go to Emily who was absolutely wonderful to deal with and nothing was too much trouble or any question too stupid, the way she looked after us was caring, compassionate and friendly - would we recommend Biffens? Yes without hesitation - thank you to the whole team you really did make it a very personal service and helped us to say goodbye to Betty with the utmost dignity and care
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5 Glenn Fletcher 23rd Dec 2022
A fabulous experience dealing with Biffens. Nothing was ever too much trouble.
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5 Ben Branson 17th Dec 2022
There really aren’t enough words to express how amazing the Biffens team are. They have been our light in the dark and have given us the support we have needed to get through the days. Their compassion and kindness and dedication to the role that they do is absolutely amazing and we will be forever grateful for everything they have done for us and our beautiful little lady. We have been so very lucky to have had them around us during this time.
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5 Richard Seymour 3rd Dec 2022
Thankyou.
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5 Terence Mannion 2nd Dec 2022
Very Professional and caring eveything was done as asked. Would highly recommend. Thank you John and Emily
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5 Jennifer Healey 23rd Nov 2022
Sarah took care of everything and interpreted our wishes exactly. The celebrant, Beverley, arranged by Sarah was also perfect for our family and between them they put together a service that was brilliant, our guests said mum would have loved it - sad but funny, a real celebration of mum and her long and full life. Thank you.
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5 Mary Payne 21st Nov 2022
John Biffen and the team were extremely helpful and guided us through the process with such sensitivity. There were thoughtful touches both before and on the day of the funeral that really helped. Knowing that we were in such capable and experienced hands made the whole process much easier to deal with.
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5 Sandra Berry 15th Nov 2022
Sarah has been the ultimate professional throughout what has been a truly traumatic time. She has gone above and beyond what her remit has been.
I can never express the gratitude I have for what she has done for us. And the beautiful service for mum. Thank you to Sarah and her team x -
5 Patricia Brazier 24th Oct 2022
Sarah and staff guided us through this difficult time with the utmost compassion, guidance and nothing was too much trouble. Everything on the day was perfection thanks to Biffens.
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5 Joanne Munroe 21st Oct 2022
Thank you for looking after my Dad.
The whole process from start to finish was seamless thank you.
Our first meeting to set everything up was perfect. Sarah has a conversation with you rather than ask a series of questions so by the end everything is set up to way you want and leaving you feel really calm and relaxed.
You get courtesy calls just to see if everything is OK. They are humble, empathetic and professional I highly recommend them to take care of your loved ones.
Thank you -
5 Monica Nightingale 26th Sep 2022
From the beginning of the process my daughter and felt very supported and Mr Biffen was extremely kind and helped the decision making much easier than I feared.
On the day everything went very smoothly and handled very professionally. -
5 Steven Washer 25th Sep 2022
Professional, compassionate, respectful and helped me through every step. First class service from a wonderful family business.
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5 Roger Harding 30th Aug 2022
As always John and his team made everything simple for our family. This is the second family funeral within 12 months directed by H Biffen and sons and each time they have been superb!
Roger Harding. -
5 Sarah Winsor 14th Aug 2022
Sarah was amazing from the initial phone-call to the final day. She couldn’t of been more professional and helpful, she led us through with kindness, support and even made us smile
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5 Sharon Cooper 13th Aug 2022
Fantastic service. Nothing was to much trouble. Thank you for getting us through this terrible time. Sarah rich Emily and gaynor thank you for everything you all did for big John and us. Xxx