Chelmsford Star Co-operative
Main home: Co-operative Funeral Services Broomfield
217 reviews
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5 Tim Loveday 15th Jun 2020
Very helpful and caring for my mum and I at a stressful time. A caring and professional team, special thanks to Cara who stood outside as hearse and mourners drove through village. Very respectful. Thank you.
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4 Stuart Derrick 11th Jun 2020
Friendly and helpful staff. Only 4 stars rather than 5 as technology could make the process more seamless (i.e. less paperwork, more online forms).
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5 Valerie Seago 8th Jun 2020
Very helpful and friendly especially given the current limitations. Made a real effort to find the music my mother had requested.
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5 Amanda French 7th Jun 2020
having lost both my mother and husband within 3 weeks of each other i found the funeral services to be very kind and helpful in this stressfull time. nothing was to much trouble.
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5 Susan Ralph 5th Jun 2020
very good
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5 Keith Packman 3rd Jun 2020
Excellent service at a very sad time
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5 Howard Rowlinson 31st May 2020
I like to thank Jane for all her help. She was excellent from when I first spoke to her to the day before the funeral.she was polite thoughtful and very understanding in the difficult circumstances.
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5 Steven Clark 19th May 2020
A very good service considering the difficult circumstances
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5 Jane Elizabeth Calvert 18th May 2020
Excellent service through out.
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5 Daphne Wheeler 11th May 2020
Can’t think of anything they could have done better. Kind and thoughtful from the start. Thoroughly recommended
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5 Violet Cunningham 13th Apr 2020
Fantastic job in unbelievably difficult circumstances
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5 Raymond Harbord 4th Apr 2020
The Co-operative Funeral Stall provided a professional, excellent and efficient service, with clear explanations and guidance on all the procedures for the Funeral and the Crematorium. They were extremely polite and helpful with all the arrangements through to the day of the Funeral. Nothing was too much trouble, and they gave me the time I required where decisions had to be made on the options available. There were no problems or concerns, and my Family and I were always made very welcome. We were treated with the utmost respect, consideration, courtesy and sympathy at a very emotional time.
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5 Lorraine Sutton 1st Apr 2020
Very helpful at all times. Everything went as planned - very difficult for staff during coronavirus pandemic but they coped well.
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5 Kay Lieberman 1st Feb 2020
At such a horrible stressful time the coop helped me all the way Kerry the Braintree
lady was kind helpful and considerate , they arranged for a lovely vicar Barbara. Llewellynwho did the service proud and I can not thank her enough for all her help I would highly recommend this company with my dearest thanks Kay x -
5 Lynda Smith 3rd Dec 2019
I could not have asked for more from your service, a very high standard of professionalism, compassion, understanding, I would highly recommend your services, and must mention lynne who I first met at George yard st and put me completely at ease, Thankyou so much
Yours sincerely
Lynda smith -
5 Keith Lewin 5th Nov 2019
The staff at Broomfield Road were excellent and took me through the process step by step - patiently and with sound advice. This was the first funeral I had ever had to organise and I was full of (transparent) trepidation. The thing I most admired was that they kept me informed of every step, as each step happened. They also anticipated things I might overlook - before I could overlook them.
I felt that I could trust them straight away and I wouldn't hesitate to recommend them.
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5 Ann Price 15th Oct 2019
Sheila and everyone at Co op were wonderful. They were all very kind and respectful and I highly recommend them
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5 Marion Papararo 30th Jun 2019
Everything ran very smoothly and in accordance with our wishes.
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5 Margaret North 17th Jun 2019
All the staff were very caring and helpful at this difficult time. I will not hesitate to recommend. Thank you so much.
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5 Anna Ellard 24th May 2019
Excellent support
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5 Laura Kendrick 1st Apr 2019
Excellent, efficient service. Cara is kind, caring and thoughtful. In her absence her colleague was informed and just as helpful and personable. Would highly recommend.
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5 John Weston 12th Mar 2019
I chose this firm because my wife would have wanted a coop funeral. Baddow is nearer to me than Chelmsford, so I made an appointment here. I didn't realise until my first meeting that there are several different cooperative societies. In the event this was a good choice. Parking is easy and the staff are sympathetic and helpful. Everything was arranged for me and the event was satisfactory in every detail. Highly recommended.
JG Weston -
5 Wendy Bright 14th Feb 2019
Julie Burridge
A completely professional service from the moment we made the first phone call to confirm my mother’s death. So helpful and respectful at all times which helped us with the very sad process.
The staff at Ingatestone were excellent and informed us step by step.
We were very impressed with the Co Op - thank you! -
5 Angela Wild 12th Feb 2019
From the initial meeting to the final goodbye all went smoothly. The hearse was prompt to the time specified on the day and all staff were friendly and professional. I would recommend their services.
Thank you again. -
5 Linda Findlay 24th Jan 2019
Considered, respectful and practical advice at what is an unusual, difficult time for clients. All aspects of the service we had were excellent and I have no hesitation in recommending Coop Star Funeral Directors of Broomfield Road Chelmsford.