Shayne Stork Family Funeral Services
331 reviews
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5 Maggie Bradfield 29th Jan 2019
Excellent service by Shayne caring friendly family man, who listens to your needs and nice to know a genuine business that doesn’t rip you off adding things on that you don’t need. Would always recommend to everyone I know.
SHAYNE STORK replied
Dear Maggie and family, thank you for letting me look after your Dad he loved you all but hopefully he is watching over you all with mum by his side. -
5 Allison Lethbridge 7th Jan 2019
I would like to thank Shayne Stork and his staff for all their hard work and help during this heart breaking time with the loss of our mother.
Shayne gave us invaluable advice and made it possible to visit mum in the chapel of rest several times which helped us a great deal.
I would personally like to thank Helena for the care she took of our mother washing, dressing doing her hair and make up (without even a photo) even painting her nails. You got everything perfect, mum look as though she was sleeping You helped so much during this awful time and saying thank you doesn't seem enough.
You treated her like family.
So thank you from myself and siblings. Can I just say to anyone considering using your services please do so, it will be a decision you'll be glad you made.
Nothing eases the pain but Shayne and his team take away a lot of pressure.
Thank you once again from all the Lethbridge family.SHAYNE STORK replied
Dear Allison and family, Thank you for your very kind words about us here, it was an honor and a privilege to look after your mum, we are glad you found comfort being here with us, pop in for a cup of tea if you are ever near Kind Regards Shayne and Helena -
5 Simon Waldron 29th Dec 2018
Extremely caring and understanding, meeting all our requests and clearly confirming cost up front with no hidden extras. Highly recommended
SHAYNE STORK replied
Dear Simon and family, Thank you for this review it always means so much to us to get your comments. Thank you for letting us take care of your fathers funeral arrangements -
5 Paul Sewter 20th Dec 2018
Courteous, efficient & very professional. Shayne was very helpful in ensuring that evrything ran smoothly.
SHAYNE STORK replied
Thank you Paul for taking the time to leave this review, I am glad I was some help at this sad time of your life. -
5 Susan Hales 2nd Dec 2018
The service we have received from Shane is first class. Given the circumstances, he will always go out of his way to make everything run as smoothly as possible. I cannot recommend him more highly.
A 24 hour service if needed. -
5 Arthur Rouse 1st Dec 2018
My husband and i were recently bereaved and we found the whole experience so upsetting and daunting, but with guidance, help, a sympathtic ear and cups of tea they made the journey bearable. As a funeral service they went way beyond the call of duty thank you all for being there.
Gloria & Bill -
5 Bobby Gotts 30th Nov 2018
Very good service
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5 Michael Marrison 29th Nov 2018
Fantastic service, friendly and so highly recommended. Can't thank you enough
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5 Rita Wilde 29th Nov 2018
Shayne did a very professional but personal service for us. Thank you
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5 Sue Jackson 12th Nov 2018
Shayne and his team were very professional and respectful. He taylored our funeral service as Ron had planned before his passing. As a family we can’t thank him and his team enough. Highly recommended.
SHAYNE STORK replied
Dear Sue, Thank you for taking the time to do this review glad we could help you I will always remember the Optics on the coffin. -
5 Jackie Lambert 11th Nov 2018
Shayne Stork and his team must be commended for the commitment, dedication, and sensitivity given to ensure Nancy Lambert's funeral was planned, coordinated a
and carried out according to the quite demanding wishes of the family.
The eye for detail and approach I am sure sets this family team apart from other competitors.
Thank you.
SHAYNE STORK replied
Dear Jackie, Thank you for this and you are always welcome to call in for a tea and do not forget to bring your lovely dog. -
5 David Pipe 6th Nov 2018
Outstanding service from start to finish,cannot speak highly enough of Shayne and his team.
SHAYNE STORK replied
Dear David and family thank you for taking the time to do this review it means so much to me and all my staff. if ever you want to call in for a tea you are always welcome. -
5 Tracey Bennett 2nd Nov 2018
So what happens when you travel 13,000 miles to see your Mum and she passes away 4 days after you arrive......Mum had waited until I arrived but still I was devastated and not looking forward to planning her final farewell however after a recommendation from the hospital we found Shayne Stork and Helena and how very lucky we were. From the moment we contacted Shayne, nothing was too much trouble. On arrival at Shayne Stork family funerals we were met by Helena who not only walked us through the 'paperwork' but also cared for and looked after mum up until the funeral. I can not express enough the compassion, empathy,care and such kindness these two people gave to us during this very sad time. They were available round the clock, when and if we needed them. They held our hands throughout with true professionalism yet we feel we have gained two very special people in our lives.
Thank you again from the bottom of my heart for looking after Mum and us so well.
SHAYNE STORK replied
Dear Tracey Thank you for your lovely review, it was an honour and a privilege to look after your mum and to take care of you both under these circumstances, have to say i will never forget you both!!! kind regards Helena x -
5 Mike Bennett 31st Oct 2018
Words cannot begin to describe how well we were looked after by Shayne and Helena. From the initial phone call to the service and collection of my late Mother in Law's ashes we were treated with care, compassion and kindness.
Having only arrived from Australia a few days before she passed away we were given every assistance in all aspects of the arrangements to ensure that we could give her a fitting send off within a very limited time scale.
Helena took us through the process step by step, treated us like long lost family and took all of the pressure off us at such a difficult time.
No request was too difficult and she made us feel that nothing was out of the question. Helena is a huge asset to the company and has such a caring nature. We can't thank her enough for her kindness and appreciation of our situation.
Shayne is the consummate professional and he is totally focused on ensuring that his clients are taken care of and that every step of the process is handled with dignity and respect. We cannot praise him highly enough.
We 100% recommend Shayne Stork Family Funeral Services to look after anyone in the Norwich area.SHAYNE STORK replied
Dear Mike Thank you for this very kind review its very much appreciated,in fact it bowled me over!!! we hope when you are back in england again that you will pop in and have a cup of tea with us it would be lovely to see you both kind regards Helena -
5 Bernadette Fallon 20th Oct 2018
Review for Shayne stork family funeral services for the wonderful service we was given for our beloved friend Simon. Simon passed away suddenly. As Simon had no next of kin named or family willing to arrange his funeral, my son being Simons best friend and another best friend of Si decided they was going to deal with Simons arrangements as they wanted more than a paupers funeral for their friend and Si deserved so much more than that too. We was absolutely shocked to learn that paupers funerals still existed. We learnt that Simon would just be handed over to George Bush part of the cooperative group funeral service. Simon then would have just been taken along to an unmarked grave placed in the ground to share with as many as 8 other people. I myself wanted to try and help my son as much as I could and because Cameron is only 22 I started looking in to helping to arrange a proper funeral. As we was told Simon would be released in to the care of George Bush funeral home I thought it would make sense to maybe arrange Simons funeral with them. I walked in to George Bush funeral home quite tearful as I was talking about Simon but left there in absolute floods of tears. I was told by the lady in there that unless I had 3400 to pay for Simons funeral they couldn't help me. I then went on to ask if there was any way we could come to an agreement to pay a monthly direct debit to cover the costs and was blantenly told no and maybe I should just let Simon have the paupers funeral if I wasn't able to cover the costs in one payment. I walked out of George Bush feeling absolutely down trodden but still thinking there must be more we can do. I went home that evening and got on the Internet and googled anything I could think of to try and get costs down. In the end I resorted to googling funerals on finance which came up with nothing. Then as I scrolled the page to the bottom there was Shayne stork funeral services 😀. I almost feel now like my guardian angel led me to find him as from the first phone call with the wonderful amazing, caring Helena I was assured to worry no more as Shayne the amazing man he is too would do everything the could to help us give Simon the send off he deserved. Shayne and Helena truely went above and beyond everything they could do to help Cameron, cookie and myself feel better about the awful situation we was facing. I was having trouble with the coroner as we wasn't Simons family but Helena went out of her way to make the important phone calls for me and sort everything out so I wasn't getting more stressed out. Not once was I asked for money they let me tell my situation they then helped us plan Simons send off and then discussed the plans for a payment plan. I can honestly say I've never met 2 more caring genuine people than Shayne and Helena. They truely do go out of their ways for you and your needs. Cameron wanted to go spend time with Simon one last time and Shayne and Helena went out of their time off on a Saturday evening to make sure Cameron could do this, he wasn't rushed he was given as time as he needed, Shayne even went to shop to get Cameron a marker pen so he could write a few words on Simons coffin. Shayne also could see Cameron was upset and after Cameron had finished talking to Simon Shayne took him home as he didn't want Cameron to travel on the bus being upset. The word Thank you really isn't enough for what Shayne and Helena have done for us but with the biggest thank u ever you guys are amazing and true angels from Bernadette Cameron and cookie xx
SHAYNE STORK replied
Dear Bernadette, thank you for taking the time to write this it must of taking you all day!!! We are a family run business and do care and try to help when we can. I am happy we helped you at this time. -
5 Gerry Brown 19th Oct 2018
Really good people to deal with at a very difficult time, happy to oblige with anything they can.
Highly recommended.
Many thanks in your help giving Dawn the send off she deserved.SHAYNE STORK replied
Thank you Gerry for this kind review, it was nice to meet you and your family but sorry it was under these circumstances. All the best to you all. -
5 Michael Brown 18th Oct 2018
I found Shayne stork family funeral service a very loyal service in the way they operate, they are very professional and on time with every need and everything we asked for was met with professionalism, they provided our every need and we were very pleased with my late wife's funeral Thankyou to Shayne and team your wonderful !!!
SHAYNE STORK replied
Dear Michael, Thank you for your kinds words I am pleased we could help you at this sad and hard time of your life. -
5 Lynn Greenwood 9th Oct 2018
The service we received was exceptional and professional. It was very easy to approach them to talk about making arrangements for the funeral. Went above and beyond for us and totally recommend this company to anybody to help arrange a funeral for their loved ones.
SHAYNE STORK replied
Dear Lynn and Family, Thank you for this it means so much to me and all my staff to get such nice reviews. -
5 Carol Peel 30th Sep 2018
Wonderfully would recommend Shayne funeral services to everyone look after dusty and family.well thank you
SHAYNE STORK replied
Dear Carol, thank you for taking the time to review our services, and thank you for choosing us to look after your son. -
5 Julie Bircham 24th Sep 2018
We were very happy with the service provided by Shayne and his team. He made a difficult time, stress free, the arrangements went exactly as planned.
SHAYNE STORK replied
Thank you Julie for your kind words and review about our services. glad we could help you at this time. Shayne -
5 Graham Dingle 14th Sep 2018
A polished, professional service with a friendly, practical approach. Attention to detail & welcoming advice was appreciated.
Thank you Shayne & your team. Would highly recommend.
Graham Dingle, Horstead, Norwich.SHAYNE STORK replied
Thank you Graham for your kind words and review of our services it means a lot to us. -
5 Edita Marcinkeviciute 12th Sep 2018
Shayne is very friendly, polite person. They helped a lot with funerial service, gave all advice. On the day everything was on time and how we planned.
SHAYNE STORK replied
Dear Edita, Thank you for your kind words glad we were able to help you at this sad time. -
5 Beah Kaufmann-Ward 3rd Sep 2018
I cannot praise Shayne and his team highly enough. They were sympathetic, professional and thoughtful. I would recommend him to anyone, he made things easier at a very difficult time. My family and I will always be grateful for his kindness.
SHAYNE STORK replied
Dear Beah, thank you for this pleased we could help you through this difficult time of your life. Shayne -
5 Neil Smith 2nd Sep 2018
I would like to say a big thank you to Shayne and his team. His attention to detail can't be faulted. My Mum's funeral could not have gone any better from our first meeting to the day. It was a very personal and professional service, and nothing was too much trouble. I would be happy to recommend Shayne to any family for his services at a difficult time. From the family of the late Jean Smith.
SHAYNE STORK replied
Thank you Neil for this glad we could help you and your family at this time. -
5 Simon Gowing 24th Aug 2018
Shayne stork family funeral services handled my late uncles funeral arrangements fantastically and at a very reasonable price and every last detail down to the flowers.
Would highly recommend his services as they are first rate.SHAYNE STORK replied
Dear Simon,
Thank you for for your kind words it always means a lot to
us to get peoples reviews.
All the best
Shayne