S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1430 reviews
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4 Roseann Didham 19th Dec 2023
Our family has been using Stibbards for over a hundred years and have always had a excellent service ..
The family where disappointed when we came to see Tony in the chapel of rest , as when discussing what he would be wearing and confirming he would have on his Chelsea cap . he did not have it on . I did receive an apology and was told it was in the coffin with him .
Also we were under the impression the route to the crematorium would go past the Woodcutters pub and pass his former home in Bellouse Lane , I believe it went passed the pub , but his neighbours have told me they waited for half hour from 2 oclock ,bit did not see the hearse go by . , so not sure what route the hearse took , it may well have gone earlier ? .
Overall we were satisfied with the arrangements made for our brother Tonys funeral .
Thank you
Roseann Didham
Martin Stibbards replied
Dear Roseann, thank you for your invaluable feedback and taking the time to speak to me personally on the telephone. We are sorry for the small lapses in communication that meant the service for your Brother was not to our usual exemplary standard. We value your constructive comments and it is only by listening to our families that we are able to continually improve our service to offer the very highest standard of care. Kindest regards, Martin Stibbards. -
5 Andrew Campbell 18th Dec 2023
Stibbards provided a professional and caring service for the funeral of my father. Thank you to all concerned.
Lee Marston replied
Dear Andrew, thank you for your kind words and taking the time to comment on our service to you. -
5 Karin Hewer 17th Dec 2023
All the staff are very kind and repectful.
Lee Marston replied
Dear Karin, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Cara Ayers 17th Dec 2023
They have been wonderful at a very difficult time.
Lee Marston replied
Dear Cara, thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time. -
5 Heather Mills 16th Dec 2023
Excellent service and friendly efficient staff from the booking of the funeral to the service on the day. We wouldn’t hesitate to recommend them and would use their services again
Lee Marston replied
Dear Heather, thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Michele Byford 15th Dec 2023
Very happy with the service provided by Stibbards. David at Hadleigh was very helpful and I would have no hesitation in recommending their service.
Lee Marston replied
Thank you for your praise for David and for taking the time to comment on our service to you, your kind recommendation and words are gratefully received. -
5 Susan Roker 11th Dec 2023
Absolutely excellent service provided by Karen at the Shoeburyness Offiice and Scott whose kindest, compassion and professionalism helped us get through the day. Thank You so much.
Lee Marston replied
Dear Susan, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Karen looked after you with such great care. -
5 Lisa Sapsford 10th Dec 2023
I would like to thank everyone especially Karen from Shoeburyness, I’ve had both my parents funeral within 14 months and Karen has helped myself and my brothers every step of the way.
Lee Marston replied
Dear Lisa, thank you for putting your trust in us once again and I am so pleased that Karen and the team looked after you all so well, I will ensure that your thoughts are shared with Karen who always tries to go above and beyond.
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5 Joanne Irvin 9th Dec 2023
Debbie at Leigh was amazing, so helpful and nothing was too much trouble. The day of the funeral was made so much easier by the professionalism and kindness that they showed us.
Thank you to everyone at StibbardsLee Marston replied
Dear Joanne, I am so pleased that Debbie and the team took such diligent care of you and the family and you felt that the service was a reflection of your wishes -
5 Pat Mackness 6th Dec 2023
They were so attentive to all the small details that you wouldn’t think of at this time. They make everything so easy. We dealt with Diane and she was lovely. On the day everything ran very smoothly and professionally, the drivers just did everything and the cars were stunning.I honestly couldn’t fault one single thing.
I should mention Karon Grant too, our personal celebrant. She came and met the family and helped us through the organising, listening and fulfilling everything we wanted to say and do. I’m so glad we had her.
What more can I say? It was a lovely way to say goodbye to a loved one.
Thank you to everyone involved.Lee Marston replied
Dear Pat, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team.
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5 Nicole Evans-Dear 4th Dec 2023
We are beyond grateful for the support Stibbards and Sons gave us from start to finish when planning our baby’s funeral. Sue took as through everything step-by-step at a pace we felt comfortable with. She made enquiries with minsters, took into account my disabilities when liaising with cemeteries and even offered us use of their wheelchair accessible vehicle. The embalming process was emotional for us but we were provided with assurances and communication during the process made us feel comfortable. The chapel of rest offers a safe, comfortable and peaceful place to visit a loved one and the team will work around you to ensure your visit isn’t interrupted by others. On the day the team provided us and our son with the upmost respect and everything ran smoothly.
We as a family would highly recommend Stibbards and Sons to anyone considering entrusting their loved one into the care of a funeral director. -
5 Jim Camp 4th Dec 2023
Everyone at Stibbards was very caring considerate and polite. They provided a very easy and professional service from start to finish
Lee Marston replied
Dear Jim, thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Robert Weston 2nd Dec 2023
Excellent service, very helpful and respectful.
Lee Marston replied
Dear Robert, thank you for your kind words, I will ensure they are shared with all concerned -
5 Neil Cranefield 3rd Dec 2023
So professional, could not fault their services from the initial contact through to the funeral itself.
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5 Lynn Sansom 28th Nov 2023
I cant thank stibbards enough for the care and respect they showed my dear mum. Also for the compassion they gave to myself and my dad. I highly recommend them thankyou again
Lee Marston replied
Dear Lynn, we are so pleased, that the team were able to provide a fitting farewell for your dear mum and you as a family were well looked after. Thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Mark Saville 27th Nov 2023
From start to every little detail was taken care of. Thank you everyone at Stibbards.
from the Saville family.Lee Marston replied
Dear Mark, thank you for your kind words, I will ensure they are shared with all concerned -
5 Jacqui Richardson 26th Nov 2023
Always helpful, always there if you need them.
Thank youLee Marston replied
Dear Jacqui, we are always here to help in any way we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Elaine Corkett 26th Nov 2023
The whole team are amazing, kind, very supportive and really efficient. Everything we ask for was done, no fuss. Very high standards. Would highly recommend.
Lee Marston replied
Dear Elaine, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team.
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5 Kerry Smart 24th Nov 2023
Exceptional service from start to finish. Made everything as easy as it could be under the circumstances.
Thankyou so muchLee Marston replied
Dear Kerry, thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Andrew Groom 22nd Nov 2023
Absolutely amazing. The care and kindness Martin showed for my daughter and family goes beyond words.
I have nothing but good words to say about Martin. An absolute gentleman. Thank you for making my daughters funeral something that she deserved and would have wanted. -
5 Della Loughlin 21st Nov 2023
Diane was brilliant, she was really patient with us and answered all our questions. She made the whole process easy and we had nothing to worry about on the day. Nothing was too much, we were really pleased we picked Stibbards and would recommend them in the future. Thanks again.
Lee Marston replied
Dear Della, I am so pleased that Diane and the team took such diligent care of you, thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Ryan Bennett 21st Nov 2023
Very good funeral, from the start everything ran smoothly right through to the actual day of the funeral not one problem at all, which made the process a whole lot easier
Lee Marston replied
Dear Ryan, thank you for taking the time to share your thoughts with us, it was so lovely to look after you and your family and I am so pleased that all was as you wished. I wish you and the family all the best for the future. -
5 Christine Cantello 19th Nov 2023
My son and I can not praise highly enough the care compassion and understanding we received after the sudden loss of my husband the team at Hockley are outstanding and made everything so much easier for us
Lee Marston replied
Dear Christine, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team. -
5 Lyn Pallett 18th Nov 2023
Everything my family asked stibbards hockley to arrange for our late mums funeral was completed professionally and with dignity and respect.
Lee Marston replied
Dear Lyn, We are so pleased, that Diane and the rest of the team were able to provide a fitting farewell for mum and you as a family were well looked after. -
5 Michael 'Mick' Knowler 19th Nov 2023
I cant say enough about these people,,,,,A first class service from start to finish, looked after my late wife with care and compassion.. All I can say is thank you from the bottom of my heart ❤️ at a very difficult 😥 time in my life,,,highly recommend Stibbards thank you💐🌹🌹