S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1531 reviews
-
3 Joanne Powell 29th Oct 2021
Took a long time to answer emails, didn’t call back when said they would. Emailed the wrong address when they had the correct one on file which caused a delay with the coffin and this then caused a delay to visiting my brother. Didn’t make a stressful time any less stressful.
Martin Stibbards replied
Dear Joanne, thank you for letting us know where we did not meet your expectations. It was insightful to speak to you to ensure that we are able to respond to your comments and I thank you for making me aware of the areas that we need to improve upon in the future to continue to provide our families with the very best in care and service.
Kind regards
Martin Stibbards -
5 Lee Webb 26th Oct 2021
Lovely professional family run buisness, I couldn't thank them enough for their compassion and the helpful way they handled my Dads funeral. Lee webb
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Helen Lobar 23rd Oct 2021
We helped us as a family deal with every aspect of the funeral arrangements with out a hitch they were reliable and compassionate there booklet walked us through the journey as it was very well laid out even had a notes section so we could write down reminder that we need to do xx big thank you to Wendy who handed out tissues and dealt with question big or small xx Thanku stibbards xx from all the family xxx
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Julie Smiles 23rd Oct 2021
Stibbards have been nothing but excellent throughout this very difficult time.
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Steven Brown 19th Oct 2021
Dealing with Louise in the office and on the phone was a very good experience
during a very difficult time for my family and I.
A big thank you to Scott and the rest of the team who on the day could not
have been more helpful and fully understood the mood of the day.
Lee Marston replied
Thank you for putting your trust in us once again and I am so pleased that Scott and the team looked after you all so well, I will ensure that your thoughts are shared with Louise who always tries to go above and beyond. -
5 Jamie Witchell 17th Oct 2021
Everything was perfect. Louise was amazing leading up to and on the day of my Mums funeral.
Scott and the others were also amazing on the day and made sure the day ran smoothly. I cannot recommend them enough.Lee Marston replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Louise looked after you with such great care. -
5 Ann King 16th Oct 2021
I would highly recommend using Stibbard's to family and friends for there professionalism, kindness and support at a very difficult time.
With their support, from my first call to the arrangements of the service and the day was a special celebration for my loved one.
Thank you so much for being there.
Ann King.
Lee Marston replied
We are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you and your kind recommendation, it is much appreciated. -
5 Karen Hawkes 16th Oct 2021
Professional service, kind and thoughtful. They did everything perfect on the day of my Dad's funeral. Nothing was too much trouble. Would recommend Stibbards to family & friends
Lee Marston replied
Thank you Karen for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Lorraine Cuthbertson 16th Oct 2021
The fact I have used Stibbards for the third time in less than two years says it all. They ensure everything runs smoothly and are quick to respond to questions. I wouldn’t use anyone else.
Lee Marston replied
Thank you for putting your trust in us once again and for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 James Garnier 12th Oct 2021
Sue was very good and made the whole process of dealing with the arrangements and funeral from Australia easy.
Lee Marston replied
Thank you James for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported.
-
5 Simone Dann 10th Oct 2021
Wonderful service all the way through. The ladies and gentlemen of Stibbards were wonderful. Can’t praise them enough. They made a heartbreaking time as easy as it can ever be. Thank you Stibbards
Lee Marston replied
Dear Simone, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 John Burton 4th Oct 2021
At every stage the staff were helpful, sympathetic, and kind. On the day the director ran the operation very smoothly, nothing was too much trouble and his positive attitude was very welcome.
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Karen Meyer 4th Oct 2021
Couldn’t have asked for better.
Louise is absolutely lovely. Thank youLee Marston replied
we are so pleased Louise been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated. -
5 Susan Mowday 28th Sep 2021
We were totally happy And impressed with you guys from the moment you collected our mum Right through to looking after her and Also For caring for our family on her special day. Thank you Everyone at Stibbards for Taking the pressure off us all and making the actual day bearable. 5 stars.
Lee Marston replied
We are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated, I will ensure they are shared with all concerned. -
5 David Ewing 27th Sep 2021
We have unfortunately had the need to use Stibbards on several occasions. The service has always been helpful, professional and first class.
Lee Marston replied
Thank you for putting your trust in us once again and taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Lorraine Taylor 25th Sep 2021
From start to finish the team were extremely professional, caring,kind, showed great empathy and gave us a funeral that our mum would have been proud of.
Thanks go to Andrew, Louise, Rev John Standard, and Dan and his team on the day.Lee Marston replied
Thank you for your kind words, I will ensure they are shared with all concerned.
-
5 Denise Oanes 24th Sep 2021
We cannot praise Stibbards highly enough for the way they handled our father’s funeral arrangements. From our first contact with David Brittney in the office at Shoeburyness through to the actual day, when Scott and his team were totally professional but at the same time so very kind and compassionate.
They helped to make a very sad day much easier for us all.
With grateful thanks.
Peter, Denise, Anthony and TrevorLee Marston replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that David, Scott and the rest of the team looked after you with such great care. -
5 Barbara Gatward 21st Sep 2021
Louise and all at Stibbards were extremely helpful and caring at what was an obviously very upsetting time. Every detail was explained and clarified before gently moving forward, which was very reassuring as thinking clearly and sensibly didn't come easy at the time. They made a difficult situation an experience that was uncomplicated and beautifully executed throughout, which was very much appreciated by myself and all the family. Thank you.
Lee Marston replied
We are so pleased, that Louise and the rest of the team were able to provide a fitting farewell for Phyllis and you were well looked after. -
5 William Lee 22nd Sep 2021
we have used this director three times and have had. exelent service
all the staff are most caring and followed our wishes to the core
W lee.Lee Marston replied
Thank you for putting your trust in us once again and I am so pleased that the team looked after you all so well. -
5 Christine De Vries 20th Sep 2021
I have nothing but praise for Martin and his team. We lost our little girl and the whole team was incredible and flexible and helped us to give the funeral we wanted for our child to make it personal. Nothing was too much trouble and they always made us feel like we where always a priority. To loose a child is the worst type of grief but the made the whole process as easy as it could be.
Lee Marston replied
Thank you for taking the time to express your thanks and praise for the service that we provided to you. we are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Gemma Mackinnon 18th Sep 2021
Honestly can't of asked for more helpful people to have helped us with everything. Such lovely caring people.
Lee Marston replied
Thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Laura Gunn 15th Sep 2021
Thank you stibbards. We found you to be really professional and helpful. You made the whole process simple for us and really put our minds at ease.
Lee Marston replied
we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Lee Whitehair 15th Sep 2021
Excellent service from Lisa in the office to Stuart and the team on the day.
Dad had so many flowers an extra car was added at no charge.
Very Professional exactly what my Dad wanted.Lee Marston replied
Thank you Lee for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Lisa and Stuart looked after you with such great care. -
5 Compas Debbie 13th Sep 2021
We sadly lost our lovely husband and dad in August 2021. We have never regretted asking Stibbards to assist us with Dad's arrangements. Everyone we dealt with was so helpful and kind, we felt really looked after and they literally held our hands throughout the process. The funeral celebrant they recommended to us, Yvette Williams, was also wonderful and we were really happy with how everything went. Thank you to everyone who helped us x
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Trudi King 13th Sep 2021
Thank you to Kate
Lee Marston replied
Thank you for your kind words, I will ensure they are shared with all concerned.