S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1531 reviews
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5 Andrew Swinbank 8th Jan 2023
Very professional polite and curtious during the funeral and before I would recommend stibbards
Lee Marston replied
Thank you Andrew for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Diane Birch 3rd Jan 2023
I wanted to let you know how very grateful we were for the service you arranged for Dad. We have had nothing but amazing comments and you made what is an incredibly emotional and stressful experience as palatable as it could possibly have been.
You and your team are consummate professionals and we can't thank you enough for your treatment of our loved one.
We also thought you might like to know that we have raised over £1,000 for Alzheimer's Research!
We wish you all the very best for the future.
Warmest regards
Win, Linda, Diane, and Angela BirchLee Marston replied
Dear Diane, that is an amazing amount of money raised in memory of Eric. Thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team. -
5 david marsh 6th Jan 2023
made the worst time of my life a bit easier with their kindness and professionalism, from janice and deborah in the office to jon stannard and scott and the team on the day, thankyou, David Marsh
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4 Paul Burden 2nd Jan 2023
Fantastic service on the day. All the staff were very kind and considerate on the day to the family.
Lee Marston replied
Dear Paul, thank you for taking the time to comment on the service you received. We are pleased that everything went as expected and you and the family were well cared for on the day -
5 Sally Charters 29th Dec 2022
Debbie at Leigh-on-sea, and her team are wonderful. Nothing is too much trouble. Helping you through every step of the way. They are professional, extremely well organized and caring through what is a very difficult time.
Lee Marston replied
Dear Sally, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Debbie and the team looked after you with such great care. -
5 Christine Davison 24th Dec 2022
Very efficient & pleasant to deal with. The officiant chosen was excellent. The whole family were very pleased with the day.
Lee Marston replied
Dear Christine, thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported.
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5 Sara Bowkis 21st Dec 2022
This is the second time we have used Stibbards, on both occasions we have been looked after fantastically by Wendy at Hadleigh. Of course it’s a difficult time, but it is made a little easier by their professionalism and sensitivity. From the first meeting through to the funeral, and after it was faultless.
Lee Marston replied
Dear Sara, thank you for putting your trust in us once again and I am so pleased that Wendy and the team looked after you all so well, I will ensure that your thoughts are shared with Wendy who always tries to go above and beyond. -
5 Pamela Hagerty 4th Dec 2022
Excellent friendly service.
Martin Stibbards replied
Dear Pamela, we are a family company and we hope that comes across in all we do, thank you for your kind words. -
5 Ian Carter 16th Dec 2022
Very happy with the service provided (again!)
Martin Stibbards replied
Dear Ian, we are so honoured that you continue to put your faith in us to care for your family, thank you. -
5 David Berrington 19th Dec 2022
Everything was dealt with in a caring, efficient and professional manner.
Janice in the office was so helpful and all our wishes were carried out on the day of the funeral, making a sad day much less stressful.Martin Stibbards replied
Dear David, thank you for your very kind words, I am so pleased that Janice cared for you so well and your thoughts are especially significant to us as you are our 1000th review, we are so grateful to you and everyone who takes the time to comment on our service to them. Very best wishes Martin Stibbards -
5 Yvette James 18th Dec 2022
Would not hesitate recommending stibbards for anyone looking for a funeral directors. They have cared for both my mum and dad at the Hadleigh branch in the last 2 years, and organised and conducted both their funerals, which went very smoothly. Always professional and cannot fault them. Thank you stibbards, and special thanks to Wendy and Stuart.
Martin Stibbards replied
Dear Yvette, thank you for your kind words, especially for Wendy and Stuart, it will mean a great deal to them. We are grateful for your continued faith in us as a family company, our families mean everything to us. -
5 Donna Kiuras 17th Dec 2022
Warm and kind from the first meeting to remove my Dad from his home where he passed.
Excellent service overall.
Easy to deal with and Lauren the young woman who makes arrangements is lovely and made the process easier and less stressful. She did not rush me during our meeting to discuss the service and was very transparent about costs.
Highly recommended as at such a difficult time, this level of service makes a difference.Martin Stibbards replied
Dear Donna, thank you for your very kind words, I am so pleased that my Daughter (Lauren) looked after you so well. As a family company your words mean so much to us and we are so grateful that you took the time to express you thoughts on the care provided to you and the family. -
5 Alan Pittard 16th Dec 2022
The funeral was excellent and Jon was very professional
Thank you
AlanMartin Stibbards replied
Dear Alan, we are so pleased that our choice of Celebrant was so accommodating and all went so well, thank you. -
5 Steven Laing 16th Dec 2022
Could not have been more helpful/considerate & caring. Thank you to the whole team!
Martin Stibbards replied
Dear Steven, thank you for taking the time to express your gratitued to all those who helped you, it is very much appreciated by all of us here at Stibbards. -
5 Stephen Barratt 15th Dec 2022
All Staff were compassionate,understanding and helpful. They were there on the end of the phone with any questions or little trivial things that you needed may need to be answered. In the most difficult time anyone has to face, and the whole teams professionalisum was excellent.
Martin Stibbards replied
Dear Stephen, we realise that it is always the 'small' things that matter the most. I am so pleased that you felt so well supported during the arrangements and hope this brings comfort in times ahead. -
5 Lorraine Aitchison 9th Dec 2022
Thank you to everyone Involved, with the funeral of Phil Aitchison. From the first contact with yourselves until after the service, we couldn't have asked for it all to go more smoothly, professionally and with dignity.
Thank you.Martin Stibbards replied
Dear Lorraine, we always strive to 'hold our families' hands throughout their darkest times, I am so pleased we served you well and thank you for your kind words. -
2 Graham Edwards 15th Dec 2022
I wasn't happy about all the mistakes so bad that I had to go to view him in the Chapel of rest to make sure it was Graham in the coffin. The last straw was when you put the wrong name on the obituary for the webcam information. As you can imagine the family are distraught and would like some compensation
Martin Stibbards replied
Dear Gillian, we are so sorry that you feel all was not as perfect as it could have been. We always strive to provide the very best in care and service and apologise if you feel this has not been the case. Thank you for taking the time to speak to me, it helps us to understand where you feel our service can be improved and we are always keen to embrace all concerns from a family. -
5 Jo Rogers 9th Dec 2022
Debbie and all the funeral staff were very helpful, knowledgeable and friendly - both prior to and on the day of Dad's cremation.
Martin Stibbards replied
Dear Jo, it is very kind of you to take the time to review our services and I am so pleased you found them to your satisfaction. -
5 David Saker 5th Dec 2022
We were extremely impressed with the service we received. Such a professional company and cannot fault the help they offered in such a difficult time.
Martin Stibbards replied
Dear David, thank you for your heartfelt words, we are so pleased that the care, support and guidance given to you and the family was such a help. -
5 Patrick Russell-Mott 3rd Dec 2022
Cannot fault the service. Efficient, organised, courteous, empathetic and very professional.
Martin Stibbards replied
Dear Patrick, we thank you for your kindness and time taken to review our care to you. -
5 Marie Kadwill 3rd Dec 2022
Everything went to plan and It was a good send off for Peter
People were all commenting on the service tooMartin Stibbards replied
Dear Marie, thank you for taking the time to let us know that all went well and Peter had the send off you had planned. -
5 Parsons Carol 2nd Dec 2022
Very pleased with the way everything went . You covered everything we needed and more. Want to thank everyone one involved . We as a family want to thank you and I know my mum would have been pleased with the lovely send off she had .
Martin Stibbards replied
Dear Carol, we always strive to exceed expectations and hope that if Mum is looking down on us she saw all the care and thought that you put into her funeral. -
5 Pauline Adams 2nd Dec 2022
From the night of 18th October 2022 after the passing of my husband, Stibbards undertakers were there to help us through the sad task of taking my husband from our family home to the hospital, from there onwards, all staff from arranging the funeral and looking after my husband in the Chapel of rest for a number of weeks right up to the funeral day (28/11/22 was superb and a very personal,private experience to help us coming to terms with losing a very much loved Husband,Dad and Grandad. Many thanks Stibbards & Sons in Hadleigh. Yours sincerely Pauline,Neil & Laura Adams.
Martin Stibbards replied
Dear Pauline, to care for a loved one is such a privilege, we were honoured to be able to care for you and your family and of course Julian. We hope this care will help you in the difficult days ahead. -
5 Debbie Allman 2nd Dec 2022
So grateful for your outstanding care and attention in every way - you alleviated the stress of a very difficult time, and helped me to give my dad the send off he deserved. I would highly recommend your service.
Martin Stibbards replied
Dear Debbie, thank you for your very kind words, it is so sad that we had to come into your life again but we are so pleased that all was as you would have wished it to be. -
5 Stuart Cheesewright 29th Nov 2022
Martin and Tori made all the arrangements for our mum’s funeral. The service was superb.
Not a detail was missed … so professional and always available if we needed any support… we can’t thank you enough for a beautiful day .Martin Stibbards replied
Dear Stuart, thank you for your kind words. Having met Mum before her passing it was an extra special honour to be able to care for her and I hope I carried out her wishes well. She was a lovely lady and I am sure you all miss her greatly.