S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1640 reviews
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5 Sarah Langton 31st Dec 2023
Helpful, kind and thoughtful service throughout by all involved.
Lee Marston replied
Dear Sarah, thank you for your kind words and taking the time to comment on our service to you. -
5 Vivien Drewer 15th Jan 2024
David, Leo and all the team couldn’t have been more caring and helpful. The understanding and kindness shown at such a sensitive time was amazing and I thank them all for taking care of me at this sad time.
Lee Marston replied
Dear Vivien, David and Leo are so pleased to have been able to help you and the family through such a difficult time, thank you for taking the time to share your thoughts with us, it was so lovely to look after you and your family and I am so pleased that all was as you wished. I wish you and your family all the best for the future. -
5 Ashley Christian 9th Jan 2024
Very friendly helpful and professional, no query was too small
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5 Keith Garner 9th Jan 2024
Very impressed with the professionalism shown throughout the whole company. They made sure all of our needs and requirements were satisfied. We couldn’t have asked for a better send off for our Mum.
Lee Marston replied
Dear Keith, Dear Christina, we are so pleased that you felt supported and cared for during the arrangements for your beloved Mum and that she had the send-off she deserved, and this will hopefully bring you comfort in the future. -
5 Mark Burton 8th Jan 2024
Very helpful without being overpowering at such a tragic time. The day was delivered beautifully and as planned. Thankyou David and the team at Hadleigh.
Lee Marston replied
Dear Mark, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that David and the team looked after you with such great care. -
5 Suzanne Daniels 1st Jan 2024
Initially everything seemed daunting . Once the process started everything fell into place . The chapel of rest at Hadleigh so helpful kind and understanding .
The Conductor on the day of the service outstanding I can’t thank you enough .
We opted for the vintage funeral car which added a special touch for my loving husband .
Music arrangement and video
beautifully put together
Leah Foley was the Celebrant
for our service and everyone commented how beautiful and personal it was .
Everything was so professional.
I had a little niggle at the beginning which I discussed with Wendy which she totally understood my concern and I was thankful for her listening to me .
Would definitely recommend
Thank you
Daniels Family -
4 Roseann Didham 19th Dec 2023
Our family has been using Stibbards for over a hundred years and have always had a excellent service ..
The family where disappointed when we came to see Tony in the chapel of rest , as when discussing what he would be wearing and confirming he would have on his Chelsea cap . he did not have it on . I did receive an apology and was told it was in the coffin with him .
Also we were under the impression the route to the crematorium would go past the Woodcutters pub and pass his former home in Bellouse Lane , I believe it went passed the pub , but his neighbours have told me they waited for half hour from 2 oclock ,bit did not see the hearse go by . , so not sure what route the hearse took , it may well have gone earlier ? .
Overall we were satisfied with the arrangements made for our brother Tonys funeral .
Thank you
Roseann Didham
Martin Stibbards replied
Dear Roseann, thank you for your invaluable feedback and taking the time to speak to me personally on the telephone. We are sorry for the small lapses in communication that meant the service for your Brother was not to our usual exemplary standard. We value your constructive comments and it is only by listening to our families that we are able to continually improve our service to offer the very highest standard of care. Kindest regards, Martin Stibbards. -
5 Jackie Berkeley 24th Dec 2023
My arranged my husbands funeral. The service and care we received from start to finish was excellent. Nothing was to much trouble. Even a request for a finger print. Thank you so much at this hard time.
Lee Marston replied
Dear Jackie,
we are always here to help in any way we can, we are so pleased have been able to look after and support you at this difficult time.
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5 Mark Wolfenden 23rd Dec 2023
Stibbards provided empathetic care of our son whilst he rested with them for a month and then a very professional and wonderful funeral service taking care of us and our son. Diane at the Hockley branch kept in close contact with us and was always kind, caring and professional.
Lee Marston replied
Dear Mark, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team. -
5 Sidney Cousins 22nd Dec 2023
From start to finish, the service, care and attention to detail were outstanding. I would like to thank Janice so much for making all the arrangements go so smoothly. Obviously I will never forget the day so the fact that it went so well made it that much easier to cope with.
Thank you.Lee Marston replied
Dear Sidney, we are so pleased, that Janice and the rest of the team were able to provide a fitting farewell for Sheila and you as a family were well looked after. -
5 Diane Cross 24th Dec 2023
Wendy looked after us with care & compassion. She kept in touch and was there to answer any questions, whether they were silly ones or not! The day went very smoothly - we never felt hurried. Excellent service all round. Thank you so much.
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5 Andrew Campbell 18th Dec 2023
Stibbards provided a professional and caring service for the funeral of my father. Thank you to all concerned.
Lee Marston replied
Dear Andrew, thank you for your kind words and taking the time to comment on our service to you. -
5 Karin Hewer 17th Dec 2023
All the staff are very kind and repectful.
Lee Marston replied
Dear Karin, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Cara Ayers 17th Dec 2023
They have been wonderful at a very difficult time.
Lee Marston replied
Dear Cara, thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time. -
5 Heather Mills 16th Dec 2023
Excellent service and friendly efficient staff from the booking of the funeral to the service on the day. We wouldn’t hesitate to recommend them and would use their services again
Lee Marston replied
Dear Heather, thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Michele Byford 15th Dec 2023
Very happy with the service provided by Stibbards. David at Hadleigh was very helpful and I would have no hesitation in recommending their service.
Lee Marston replied
Thank you for your praise for David and for taking the time to comment on our service to you, your kind recommendation and words are gratefully received. -
5 Susan Roker 11th Dec 2023
Absolutely excellent service provided by Karen at the Shoeburyness Offiice and Scott whose kindest, compassion and professionalism helped us get through the day. Thank You so much.
Lee Marston replied
Dear Susan, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Karen looked after you with such great care. -
5 Lisa Sapsford 10th Dec 2023
I would like to thank everyone especially Karen from Shoeburyness, I’ve had both my parents funeral within 14 months and Karen has helped myself and my brothers every step of the way.
Lee Marston replied
Dear Lisa, thank you for putting your trust in us once again and I am so pleased that Karen and the team looked after you all so well, I will ensure that your thoughts are shared with Karen who always tries to go above and beyond.
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5 Joanne Irvin 9th Dec 2023
Debbie at Leigh was amazing, so helpful and nothing was too much trouble. The day of the funeral was made so much easier by the professionalism and kindness that they showed us.
Thank you to everyone at StibbardsLee Marston replied
Dear Joanne, I am so pleased that Debbie and the team took such diligent care of you and the family and you felt that the service was a reflection of your wishes -
5 Pat Mackness 6th Dec 2023
They were so attentive to all the small details that you wouldn’t think of at this time. They make everything so easy. We dealt with Diane and she was lovely. On the day everything ran very smoothly and professionally, the drivers just did everything and the cars were stunning.I honestly couldn’t fault one single thing.
I should mention Karon Grant too, our personal celebrant. She came and met the family and helped us through the organising, listening and fulfilling everything we wanted to say and do. I’m so glad we had her.
What more can I say? It was a lovely way to say goodbye to a loved one.
Thank you to everyone involved.Lee Marston replied
Dear Pat, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team.
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5 Nicole Evans-Dear 4th Dec 2023
We are beyond grateful for the support Stibbards and Sons gave us from start to finish when planning our baby’s funeral. Sue took as through everything step-by-step at a pace we felt comfortable with. She made enquiries with minsters, took into account my disabilities when liaising with cemeteries and even offered us use of their wheelchair accessible vehicle. The embalming process was emotional for us but we were provided with assurances and communication during the process made us feel comfortable. The chapel of rest offers a safe, comfortable and peaceful place to visit a loved one and the team will work around you to ensure your visit isn’t interrupted by others. On the day the team provided us and our son with the upmost respect and everything ran smoothly.
We as a family would highly recommend Stibbards and Sons to anyone considering entrusting their loved one into the care of a funeral director. -
5 Jim Camp 4th Dec 2023
Everyone at Stibbards was very caring considerate and polite. They provided a very easy and professional service from start to finish
Lee Marston replied
Dear Jim, thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Robert Weston 2nd Dec 2023
Excellent service, very helpful and respectful.
Lee Marston replied
Dear Robert, thank you for your kind words, I will ensure they are shared with all concerned -
5 Neil Cranefield 3rd Dec 2023
So professional, could not fault their services from the initial contact through to the funeral itself.
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5 Lynn Sansom 28th Nov 2023
I cant thank stibbards enough for the care and respect they showed my dear mum. Also for the compassion they gave to myself and my dad. I highly recommend them thankyou again
Lee Marston replied
Dear Lynn, we are so pleased, that the team were able to provide a fitting farewell for your dear mum and you as a family were well looked after. Thank you for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received.