Deighan's Funeral Parlour Ltd
222 reviews
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5 Linda Harrison 13th Jan 2019
The service from Deighans was excellent from start to finish. Shirley and Ian are true professionals who treat all the family with utmost respect and ensure everything runs very smoothly paying attention to detail. Thank you for everything
Linda HarrisonShirley Deighan replied
Aw such kind words Linda. Thank you very much. What a wonderful church service Alan had thanks to Rev. Stephen and the many people who packed into church to say their goodbyes. It was a privilege to look after you all. -
5 Emma Dewhurst 4th Jan 2019
Excellent and sensitive personal service. Nothing was too much trouble for Deighans. They went above and beyond to support the family and I would highly recommend anyone to use Deighans services.
Shirley Deighan replied
Thanks so much Emma. Pastor Steve was instrumental in leading a true celebration of Ryan's life, helped along by your family and friends giving their own personal tributes to Ryan. Thanks again. -
5 Lee Grailey 11th Dec 2018
All staff from deighans especially ian was absolutely brilliant from day 1. Ian came to my mothers house where he explained the process on what goes on to look after my dad and they looked after him very well! Not pushy for payment. Many phone calls to see if everything’s ok and to reassure us on there side everything was in order. Funeral went without a hitch and if there was we didn’t see any!
Many thanks lee.Shirley Deighan replied
Thank you very much Lee for such a great review. It was a privilege to look after you all as we made the arrangements for your Dad's funeral. Thanks to the wonderful music of Elvis Presley, your Dad had a truly special funeral service. -
5 Debbie Arstall 20th Oct 2018
At a time when you feel very sad, upset and don't know which way to turn,you meet these kind genuine people, and yes they provide a service but they go over and above what's expected, you feel their kindness and support outside of their normal duties you feel this as soon as you walk through the door.
Shirley Deighan replied
Aw Debbie it's so nice to be called 'kind' and 'genuine' by a lovely family whom we've helped at such a sad time. Maxine had a truly lovely service led by Rev. David, both at church and at Overdale. It was so nice to see so many people in church to say Goodbye to Maxine. Thank you so much for your very kind words. -
5 Rob Rainford 16th Oct 2018
Caring, compassionate and nothing was too much trouble. The kind of personal service you only get from a smaller, independent provider, where the owners are directly involved with the business and the staff are close to them.
Shirley Deighan replied
Thank you Rob for your kind and well chosen words. We are proud to be an independent family business which clearly helped you and your family through a difficult time. Ian took great care in ensuring that all the arrangements made for your Mum were just perfect and Father Andrew led a beautiful service for her at St. Vincent de Paul. Thanks again Rob. -
5 Alan Moss 18th Sep 2018
An excellent service, all staff are friendly, helpfull and sympathetic. They treat both yourself and the deceased with dignity.
They provide a comprehensive service and nothing is too much trouble.
I would highly recommend them.Shirley Deighan replied
It's so nice of you say that we are all friendly and sympathetic Alan. And to say that we treated everybody with dignity is a huge compliment to us all. It was a real privilege to assist in giving your Dad the service that he deserved and thank you so much for taking the time to give us such a good review. -
5 Malcolm Nelson 26th Aug 2018
Very professional and courteous. They are there for you from beginning to the end,
Shirley Deighan replied
Thank you so much Malcolm. Your Mum had a great send off at Overdale with lots of her family and friends there to say Goodbye to her. Ian felt so proud to have made the arrangements and to have led such a lovely service for Ethel. -
5 Ian Winnard 31st Jul 2018
I would like to thank the staff at Deighan's Funeral Parlour for their help and support to me when arranging my mother's funeral recently. Nothing was too much trouble and I was kept informed every step of the way of what was happening during the arrangements.
Shirley Deighan replied
Many thanks for your review Ian. Your Mum had a lovely service thanks to Rev. Michael and her friends at St. Catherine's Church. It was a privilege for us to make all of the arrangements on your behalf. -
5 Derren Sherratt 26th Jul 2018
Deighans funeral parlour did my dad Ernie very proud. From the very beginning to the end. Both Shirley and Ian were fantastic. From helping with the reading to the music choice they both were there,even Ken helped out. I found that everybody seemed like family. 10/10.
Shirley Deighan replied
Thank you Derren for those lovely words. 10/10 is quite a compliment and it was a privilege for Ken to help out at your Dad's funeral. What a lovely touch it was to have his 'lollipop' from his school crossing patrol days in the chapel with him. -
5 Chantelle Crowther 25th Jul 2018
I can’t praise Deighans enough Ian and Shirley looked after my mum and me with the out most of love and care, nothing was to much trouble. I would not hesitate on recommending them to anyone.
Shirley Deighan replied
Thanks for your very kind comments Chantelle. It was a privilege to look after you and your family as you said goodbye to Ted.
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5 Arthur Wright 27th Jun 2018
Everyone at deighans funeral parlour was brilliant throughout a very difficult time.
Shirley Deighan replied
Thank you Arthur. It was so nice for us to be part of your Mum's funeral service. Janet was very well known in Horwich and it was lovely to see so many people at Overdale to support you and your family. Many thanks. -
5 Janine Lloyd 27th Jun 2018
Our contact has been very long distance but it hasn't felt like that. Being in New Zealand has only meant a short delay in replying to emails or late night telephone calls. Ian has been very good to deal with, giving clear communication, a respectful service and prepared to do what he can to fit in with our wishes. I can't thank him enough, because he has made a difficult time for my dear friends a lot easier.
Shirley Deighan replied
Thank you so much for your review Janine. It's the first time we've arranged a funeral from you beautiful country and I'm so pleased everything went so well for Barry's family. Thank goodness for the internet and email! -
5 Lisa Millward 26th Jun 2018
I would recommend Ian and his team in a heartbeat.
Shirley Deighan replied
Thank you Lisa. It's nice to know that we looked after you all so well as we made the arrangements to say Goodbye to Leslie. -
5 Rachel Burke 26th May 2018
I'm sure mum will be thanking you in person however on behalf of the whole family we'd like to thank you for everything you did for us as a family and for Dad. He was looked after as were we. The funeral process was difficult and emotional to do but Ian organised everything we asked for and with brilliant communication. Would highly recommended should anyone be unfortunate to lose a loved one as we did. Xxx
Shirley Deighan replied
It has been a real privilege to help you and your family Rachel. Dennis had a very moving service both at St. Mary's and at Ridgmont and what a wonderful tribute from the Fire Service as they provided a guard of honour for your dad, at church and at the fire station. Thank you very much for your kind words Rachel. -
5 Chris Dixon 23rd May 2018
Deighan’s provided an excellent service in arranging our mum’s funeral. Nothing was too much trouble. Ian was always very courteous and accommodating to our wishes, and very accessible by phone or in person. Thank you for everything you did for us.
Shirley Deighan replied
That's very good of you to say so Chris. Father Daly led a very moving tribute to your mum which, together with Michael's memories of her and your family, made for a lovely service for your mum. Thank you so much for your kind words. -
4 Karen Cooper 22nd May 2018
Cannot fault the service we received from Dieghans funerals
Made a very difficult time easier.
The service itself was so personal thanks to Ian, who spent time listening to my brother, sister and myself regaling stories about my mum
I will definitely recommend Dieghans funeral servicesShirley Deighan replied
Thank you very much Karen. It was lovely to catch up with your brother after so many years and it made saying goodbye to Vera so much more personal to me. Your mum's was a lovely service to lead and Peter gave such a wonderful tribute to her at Overdale; moving, humorous and very emotional. -
4 David Plimmer 22nd May 2018
Thanks for all you did
It could have not been done any better
Thanks once againShirley Deighan replied
You're very welcome David. Richard had a lovely send off with thanks to Father Daly too. Thank you for your review. -
5 Marie Buckley 21st May 2018
Ian and his team were truly amazing. They were so professional and helped my mum through this very sad time. The personal touches they provided were outstanding. I would highly recommend this family business as opposed to a larger more impersonal one. Thank you so much Ian for taking the time and effort in all that you and continue to do for us xx
Shirley Deighan replied
Thanks Marie for such wonderful comments. We take pride in treating all of our clients like friends and it was lovely to be able to add such unique touches to Doug's funeral service. -
5 Gary Lewis 21st May 2018
Excellent service really considerate and caring about clients wishes for their loved one's treating them with dignity and care just like family I would recommend deighans funeral parlour to everyone
Shirley Deighan replied
Thank you very much for your review Gary. It's really nice of you to say that you were treated just like family. It was a real privilege to be there for you all. -
5 Jayne Hewitt 18th May 2018
We are so glad we chose Deighans to provide the funeral services for mum. We wanted something a little different for her and from the moment we were welcomed into the parlour by Ian and Shirley, we just knew that they were the ones that could provide this for us. Nothing was too much trouble and the whole team came up with some great ways for fulfilling our ideas. It seems a bit corny to say that they went the extra mile but they really did. We also like to support independent companies. Many people opt for a funeral director that the family have used in the past but if you are looking at reviews you are probably open to change and all we can say is, pay them a visit, you won't be disappointed in the service that is provided.
Shirley Deighan replied
We are so glad you chose us to look after your Mum Jayne. Ada's was a lovely service to arrange for you and your family and we were so glad to go "the extra mile" to give her a truly memorable funeral. -
5 Phillip Hill 17th May 2018
We were very impressed with all at Deighans nothing was too much trouble and there was always somebody there to chat to and ask questions if needed.
Shirley Deighan replied
Thank you so much Julie for your kind words. It means so much to us to know that "nothing was too much trouble" for you and your family as we arranged John's funeral. -
5 Lisa Plummer 16th May 2018
Fantastic personal service at one of the most difficult times. Thanks so much for making the process somewhat easier. X
Shirley Deighan replied
Thanks for your lovely comments Lisa. It was a privilege to help out you and your family as we made the arrangements for Joan on your behalf.