Deighan's Funeral Parlour Ltd
Main home: Deighan's Funeral Parlour
258 reviews
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5 Sharon Atherton 6th Aug 2019
It was a lovely service and as many have said it’s wasn’t a morbid service it was true to Jacky people smiling at his memories that were spoken . Made people smile
Shirley Deighan replied
We agreed that Jacky wouldn't have wanted a 'morbid service' and so many people commented that the service at Overdale was 'just what Jacky would've wanted'. Having known Jacky pretty well, it was nice to be trusted to give him the send off that he and his family wanted. Thanks for taking the time to give us such a lovely review Sharon. -
5 Susan Blackledge 3rd Aug 2019
The moment we walked in and met Shirley we knew this is who we wanted to take care of mum. Shirley, Katie and Ian were ultimate professionals, caring, always available, compassionate and made this sad time a little easier. I would highly recommended Deighans, they provided such a personal service and nothing was too much trouble for them. Outstanding!
Shirley Deighan replied
Thanks for this lovely review Susan. It was a privilege to be there for you and your family and it's really nice to feel so appreciated by you. -
5 Philip Johnstone 3rd Aug 2019
Excellent service could not ask for more.
Shirley Deighan replied
Many thanks for the review Phil. Your Mum had a lovely service both at church and at Overdale and it was lovely to look after you, Ron, and Sheila's family before and after her funeral. -
5 Ian Whiting 17th Jun 2019
Extremely responsive, attention to detail, professional, courteous and sensitive, Ian and the Deighan's team went out of their way to help make a difficult day easier to get through.
Shirley Deighan replied
That's so kind of you to say Ian. It was a real privilege to look after you all as we made the arrangements for Graham. Thanks for such a lovely review. -
5 Rita Schoonover 8th Jun 2019
I can not thank Ian and his team enough for everything they have done for us. A dignified and caring service.
Shirley Deighan replied
Thanks Rita. Russ had a lovely service at Overdale and it was amazing to see so many people who had travelled so many miles to be there. -
5 Nadine Waterhouse 2nd Jun 2019
Excellent service from start to finish. Helpful, friendly & extremely polite. Our requirements were met completely
& nothing was too much trouble. We were notified at every step, basically 24hr communication between ourselves. Deighans provided a service for Mum's passing & we had no hesitation of asking them to provide their services when Dad sadly passed. Would highly recommend.Shirley Deighan replied
Thank you Nadine for such a lovely review. It's been a real privilege to have looked after your family over the last few months. -
5 Emma Sherwood 18th May 2019
Outstanding. Nigel service was brilliant. Everyone at deighans.was helpful and friendly went out of there way to make this sad time happy and easy i have recommend them to everyone and when my time comes they are taking care of me ....
Shirley Deighan replied
Thanks for taking the time to write such a great review Emma. It was a privilege to look after Nigel (Nidge) for you and his family. I'm glad his service went so well for you all and what a wonderful turnout there was to sat 'Tatty Bye' to him. -
5 Darren Preston 22nd Apr 2019
Deighans Funeral Parlour are in short a credit to themselves. They treat you with such compassion, dignity and total respect. When I first approached Ian Davies at Deighans my Mother was very poorly, but still alive. We discussed my thoughts and put a plan in place for when she would eventually pass away. God bless her. Ian was a true professional from start to finish. He personally collected my Dear Mum from Bolton Hospice and then took her in peace to Deighans. Both Katie and Shirley would light candles daily and make the family feel so comfortable with the whole difficult process.
I would highly recommend Deighans. They are trustworthy, genuine, loving and very considerate. God bless my wonderful Mum and thank you to all the team at Deighans XShirley Deighan replied
What a wonderful review Darren; thank you so much. It was a real privilege to look after your lovely Mum and don't forget the part that you played in ensuring that she had a truly memorable service at Overdale. God bless your Mum and your family and thank you so much for choosing us to look after her for you. -
5 Chris Evans 17th Mar 2019
Caring, professional and efficient. They look after you and your deceased as if you were their own family. I cannot recommend these people highly enough.
Shirley Deighan replied
Thanks for your lovely review Chris. Linda led a lovely service for Violet, both in church and at Howe Bridge, and it was a privilege to look after the arrangements for your family. Many thanks. -
5 Michaela McKenna 22nd Feb 2019
I would not hesitate in recommending Deighan’s as what was the most devastating time in our lives Ian and Shirley were absolutely marvellous. They made the process so easy advising us on many things we would never have thought of. Ian carried out our mums service and he made it so special as if he’d known mum all her life. Fantastic team
Shirley Deighan replied
Many thanks Michaela for your wonderful review. It's always nice to receive such kind words and your Mum had such a lovely service at Overdale, helped by the well chosen music and the very touching poems that were read as tributes to her. Thank you so much from all at Deighan's. -
5 Andrew Spence 13th Feb 2019
Excellent compassionate company that dealt with all the arrangements with no issues at all. So comforting to know my mum was looked after so well whilst in their care. Would recommend to anyone and not just in Horwich- my arrangements were for Worsley.
Shirley Deighan replied
Thank you so much for your kind words Andrew. It was a real privilege to look after your Mum for you and your family. Rev. Ross led a lovely service for your Mum at Peel Green and it was nice to see so many people there, to pay their respects and to say Goodbye to Marie.
Thanks again. -
5 Linda Harrison 13th Jan 2019
The service from Deighans was excellent from start to finish. Shirley and Ian are true professionals who treat all the family with utmost respect and ensure everything runs very smoothly paying attention to detail. Thank you for everything
Linda HarrisonShirley Deighan replied
Aw such kind words Linda. Thank you very much. What a wonderful church service Alan had thanks to Rev. Stephen and the many people who packed into church to say their goodbyes. It was a privilege to look after you all. -
5 Emma Dewhurst 4th Jan 2019
Excellent and sensitive personal service. Nothing was too much trouble for Deighans. They went above and beyond to support the family and I would highly recommend anyone to use Deighans services.
Shirley Deighan replied
Thanks so much Emma. Pastor Steve was instrumental in leading a true celebration of Ryan's life, helped along by your family and friends giving their own personal tributes to Ryan. Thanks again. -
5 Lee Grailey 11th Dec 2018
All staff from deighans especially ian was absolutely brilliant from day 1. Ian came to my mothers house where he explained the process on what goes on to look after my dad and they looked after him very well! Not pushy for payment. Many phone calls to see if everything’s ok and to reassure us on there side everything was in order. Funeral went without a hitch and if there was we didn’t see any!
Many thanks lee.Shirley Deighan replied
Thank you very much Lee for such a great review. It was a privilege to look after you all as we made the arrangements for your Dad's funeral. Thanks to the wonderful music of Elvis Presley, your Dad had a truly special funeral service. -
5 Debbie Arstall 20th Oct 2018
At a time when you feel very sad, upset and don't know which way to turn,you meet these kind genuine people, and yes they provide a service but they go over and above what's expected, you feel their kindness and support outside of their normal duties you feel this as soon as you walk through the door.
Shirley Deighan replied
Aw Debbie it's so nice to be called 'kind' and 'genuine' by a lovely family whom we've helped at such a sad time. Maxine had a truly lovely service led by Rev. David, both at church and at Overdale. It was so nice to see so many people in church to say Goodbye to Maxine. Thank you so much for your very kind words. -
5 Rob Rainford 16th Oct 2018
Caring, compassionate and nothing was too much trouble. The kind of personal service you only get from a smaller, independent provider, where the owners are directly involved with the business and the staff are close to them.
Shirley Deighan replied
Thank you Rob for your kind and well chosen words. We are proud to be an independent family business which clearly helped you and your family through a difficult time. Ian took great care in ensuring that all the arrangements made for your Mum were just perfect and Father Andrew led a beautiful service for her at St. Vincent de Paul. Thanks again Rob. -
5 Alan Moss 18th Sep 2018
An excellent service, all staff are friendly, helpfull and sympathetic. They treat both yourself and the deceased with dignity.
They provide a comprehensive service and nothing is too much trouble.
I would highly recommend them.Shirley Deighan replied
It's so nice of you say that we are all friendly and sympathetic Alan. And to say that we treated everybody with dignity is a huge compliment to us all. It was a real privilege to assist in giving your Dad the service that he deserved and thank you so much for taking the time to give us such a good review. -
5 Malcolm Nelson 26th Aug 2018
Very professional and courteous. They are there for you from beginning to the end,
Shirley Deighan replied
Thank you so much Malcolm. Your Mum had a great send off at Overdale with lots of her family and friends there to say Goodbye to her. Ian felt so proud to have made the arrangements and to have led such a lovely service for Ethel. -
5 Ian Winnard 31st Jul 2018
I would like to thank the staff at Deighan's Funeral Parlour for their help and support to me when arranging my mother's funeral recently. Nothing was too much trouble and I was kept informed every step of the way of what was happening during the arrangements.
Shirley Deighan replied
Many thanks for your review Ian. Your Mum had a lovely service thanks to Rev. Michael and her friends at St. Catherine's Church. It was a privilege for us to make all of the arrangements on your behalf. -
5 Derren Sherratt 26th Jul 2018
Deighans funeral parlour did my dad Ernie very proud. From the very beginning to the end. Both Shirley and Ian were fantastic. From helping with the reading to the music choice they both were there,even Ken helped out. I found that everybody seemed like family. 10/10.
Shirley Deighan replied
Thank you Derren for those lovely words. 10/10 is quite a compliment and it was a privilege for Ken to help out at your Dad's funeral. What a lovely touch it was to have his 'lollipop' from his school crossing patrol days in the chapel with him. -
5 Chantelle Crowther 25th Jul 2018
I can’t praise Deighans enough Ian and Shirley looked after my mum and me with the out most of love and care, nothing was to much trouble. I would not hesitate on recommending them to anyone.
Shirley Deighan replied
Thanks for your very kind comments Chantelle. It was a privilege to look after you and your family as you said goodbye to Ted.
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5 Arthur Wright 27th Jun 2018
Everyone at deighans funeral parlour was brilliant throughout a very difficult time.
Shirley Deighan replied
Thank you Arthur. It was so nice for us to be part of your Mum's funeral service. Janet was very well known in Horwich and it was lovely to see so many people at Overdale to support you and your family. Many thanks. -
5 Janine Lloyd 27th Jun 2018
Our contact has been very long distance but it hasn't felt like that. Being in New Zealand has only meant a short delay in replying to emails or late night telephone calls. Ian has been very good to deal with, giving clear communication, a respectful service and prepared to do what he can to fit in with our wishes. I can't thank him enough, because he has made a difficult time for my dear friends a lot easier.
Shirley Deighan replied
Thank you so much for your review Janine. It's the first time we've arranged a funeral from you beautiful country and I'm so pleased everything went so well for Barry's family. Thank goodness for the internet and email! -
5 Lisa Millward 26th Jun 2018
I would recommend Ian and his team in a heartbeat.
Shirley Deighan replied
Thank you Lisa. It's nice to know that we looked after you all so well as we made the arrangements to say Goodbye to Leslie. -
5 Rachel Burke 26th May 2018
I'm sure mum will be thanking you in person however on behalf of the whole family we'd like to thank you for everything you did for us as a family and for Dad. He was looked after as were we. The funeral process was difficult and emotional to do but Ian organised everything we asked for and with brilliant communication. Would highly recommended should anyone be unfortunate to lose a loved one as we did. Xxx
Shirley Deighan replied
It has been a real privilege to help you and your family Rachel. Dennis had a very moving service both at St. Mary's and at Ridgmont and what a wonderful tribute from the Fire Service as they provided a guard of honour for your dad, at church and at the fire station. Thank you very much for your kind words Rachel.