Deighan's Funeral Parlour
Main home: Deighan's Funeral Parlour
242 reviews
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5 Deborah Eckersley 24th Jan 2020
Ian,Shirley,Katie and the rest of the team were wonderful. Very friendly and caring. Treated our mum with dignity. Nothing seemed too much trouble for them and always available. Made a difficult day easier. Glad we chose them . Would recommend to anyone. Deb Eckersley
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4 Peter Green 10th Jan 2020
While it’s still fresh, may I tell you what a fantastic service I and the family had from Dieghans Funeral Parlour, Mason St. Horwich. They not only looked after my Jackie but the family as well. What a Caring, Sensitive and Compassionate Service they offer.
They originally sold Jackie and me a Funeral Package which has covered all the costs originally included but more so, it took all the hassle out of such an horrendous ordeal.
From Shirley and Ken, to Ian Davies, who has been fantastic, and all the staff leading us through that horrendous ordeal. Five* Star +. Thank you 🙏 -
5 Andy Stott 7th Dec 2019
Deighans have proved to myself what others have told me that they are the best at what they do, Ian and all the staff where nothing short of amazing.
I can not thank Ian enough for helping me through a difficult time in both the lead up to the funeral and on the day and through the service
Thanks for everything -
5 Deborah Fairhurst 18th Nov 2019
I can't thank Ian and Shirley and all the team enough for everything they did for me and my family when my mam passed, they make you feel part of their family and will go above and beyond. I visited my mam in the chapel or rest everyday whilst she was there and Ian and Shirley always welcomed me with open arms, Ian preformed the service which was outstanding and a credit to him. On behalf of Julia Bloor's family we would like to thank you all from the bottom of our hearts for all that you did at a very sad time, you made it so much easier. Deborah, Carl, Eric, Stephen and family
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5 Carol Hynes 7th Nov 2019
We cannot praise Deighan's highly enough for the way they looked after every aspect of Ashley's funeral.
We would certainly recommend them to any family in need of the services of a funeral director.
Thank you all so much. -
5 Steven Farrell 24th Sep 2019
I would like to thank Deighans for all there help and support to me and my family
I would will and would recommend your company for your help and support at a time in our life when it was most needed
Thank you so muchShirley Deighan replied
Many thanks Steven. A packed Bolton Parish Church and standing room only at Overdale were a great tribute to the many people who saw Melanie as a really good friend. Thank you for your kind words and your wonderful review. -
5 Hannah McMillan 8th Sep 2019
Extremely kind and considerate staff. Couldn’t recommend them enough,they thought of every detail and helped us with everything.
Shirley Deighan replied
Your Dad had the most unique and heartwarming service Hannah. Such perfectly chosen music and Dad's affection for Dr. Who made for a truly memorable service that I'm sure will never be forgotten by the many people who were there on the day. Thank you so much for your lovely review. -
5 Lynn Hartley 6th Sep 2019
Excellent and caring service from first contact to after the funeral. Shirley and Ian were fantastic!
Shirley Deighan replied
Thank you so much Lynn for your very kind words. So many of Bryan's family and friends said what a lovely service we had for him at Overdale. It was a real privilege to look after Bryan's arrangements for you all. -
5 Irene Gresty 12th Aug 2019
We can't thank the team at Deighan's enough for the excellent, sensitive and compassionate service they provided in making the arrangements for Tony's funeral. Ian, Shirley, Ken, Katie, Anthony and all of the team really did 'walk the extra mile for us', which was a great comfort to us all at a very difficult time. Ian's daily phonecalls, in particular, were so supportive and reassuring. Every element of their work was conducted with the utmost courtesy and professionalism. Deighan's provided faultless service and we highly recommend them to anyone.
Shirley Deighan replied
Aw thanks Irene. I'm so glad that you found us to be 'supportive and reassuring'. We know that Tony wanted us to look after him when "the time came" and it was both an honour and a privilege to look after him, you and your family in making the arrangements to give him the send off that he deserved. He had a beautiful service, both in church and at Overdale. Thanks again Irene. -
5 Sharon Atherton 6th Aug 2019
It was a lovely service and as many have said it’s wasn’t a morbid service it was true to Jacky people smiling at his memories that were spoken . Made people smile
Shirley Deighan replied
We agreed that Jacky wouldn't have wanted a 'morbid service' and so many people commented that the service at Overdale was 'just what Jacky would've wanted'. Having known Jacky pretty well, it was nice to be trusted to give him the send off that he and his family wanted. Thanks for taking the time to give us such a lovely review Sharon. -
5 Susan Blackledge 3rd Aug 2019
The moment we walked in and met Shirley we knew this is who we wanted to take care of mum. Shirley, Katie and Ian were ultimate professionals, caring, always available, compassionate and made this sad time a little easier. I would highly recommended Deighans, they provided such a personal service and nothing was too much trouble for them. Outstanding!
Shirley Deighan replied
Thanks for this lovely review Susan. It was a privilege to be there for you and your family and it's really nice to feel so appreciated by you. -
5 Philip Johnstone 3rd Aug 2019
Excellent service could not ask for more.
Shirley Deighan replied
Many thanks for the review Phil. Your Mum had a lovely service both at church and at Overdale and it was lovely to look after you, Ron, and Sheila's family before and after her funeral. -
5 Ian Whiting 17th Jun 2019
Extremely responsive, attention to detail, professional, courteous and sensitive, Ian and the Deighan's team went out of their way to help make a difficult day easier to get through.
Shirley Deighan replied
That's so kind of you to say Ian. It was a real privilege to look after you all as we made the arrangements for Graham. Thanks for such a lovely review. -
5 Rita Schoonover 8th Jun 2019
I can not thank Ian and his team enough for everything they have done for us. A dignified and caring service.
Shirley Deighan replied
Thanks Rita. Russ had a lovely service at Overdale and it was amazing to see so many people who had travelled so many miles to be there. -
5 Nadine Waterhouse 2nd Jun 2019
Excellent service from start to finish. Helpful, friendly & extremely polite. Our requirements were met completely
& nothing was too much trouble. We were notified at every step, basically 24hr communication between ourselves. Deighans provided a service for Mum's passing & we had no hesitation of asking them to provide their services when Dad sadly passed. Would highly recommend.Shirley Deighan replied
Thank you Nadine for such a lovely review. It's been a real privilege to have looked after your family over the last few months. -
5 Emma Sherwood 18th May 2019
Outstanding. Nigel service was brilliant. Everyone at deighans.was helpful and friendly went out of there way to make this sad time happy and easy i have recommend them to everyone and when my time comes they are taking care of me ....
Shirley Deighan replied
Thanks for taking the time to write such a great review Emma. It was a privilege to look after Nigel (Nidge) for you and his family. I'm glad his service went so well for you all and what a wonderful turnout there was to sat 'Tatty Bye' to him. -
5 Darren Preston 22nd Apr 2019
Deighans Funeral Parlour are in short a credit to themselves. They treat you with such compassion, dignity and total respect. When I first approached Ian Davies at Deighans my Mother was very poorly, but still alive. We discussed my thoughts and put a plan in place for when she would eventually pass away. God bless her. Ian was a true professional from start to finish. He personally collected my Dear Mum from Bolton Hospice and then took her in peace to Deighans. Both Katie and Shirley would light candles daily and make the family feel so comfortable with the whole difficult process.
I would highly recommend Deighans. They are trustworthy, genuine, loving and very considerate. God bless my wonderful Mum and thank you to all the team at Deighans XShirley Deighan replied
What a wonderful review Darren; thank you so much. It was a real privilege to look after your lovely Mum and don't forget the part that you played in ensuring that she had a truly memorable service at Overdale. God bless your Mum and your family and thank you so much for choosing us to look after her for you. -
5 Chris Evans 17th Mar 2019
Caring, professional and efficient. They look after you and your deceased as if you were their own family. I cannot recommend these people highly enough.
Shirley Deighan replied
Thanks for your lovely review Chris. Linda led a lovely service for Violet, both in church and at Howe Bridge, and it was a privilege to look after the arrangements for your family. Many thanks. -
5 Michaela McKenna 22nd Feb 2019
I would not hesitate in recommending Deighan’s as what was the most devastating time in our lives Ian and Shirley were absolutely marvellous. They made the process so easy advising us on many things we would never have thought of. Ian carried out our mums service and he made it so special as if he’d known mum all her life. Fantastic team
Shirley Deighan replied
Many thanks Michaela for your wonderful review. It's always nice to receive such kind words and your Mum had such a lovely service at Overdale, helped by the well chosen music and the very touching poems that were read as tributes to her. Thank you so much from all at Deighan's. -
5 Andrew Spence 13th Feb 2019
Excellent compassionate company that dealt with all the arrangements with no issues at all. So comforting to know my mum was looked after so well whilst in their care. Would recommend to anyone and not just in Horwich- my arrangements were for Worsley.
Shirley Deighan replied
Thank you so much for your kind words Andrew. It was a real privilege to look after your Mum for you and your family. Rev. Ross led a lovely service for your Mum at Peel Green and it was nice to see so many people there, to pay their respects and to say Goodbye to Marie.
Thanks again. -
5 Linda Harrison 13th Jan 2019
The service from Deighans was excellent from start to finish. Shirley and Ian are true professionals who treat all the family with utmost respect and ensure everything runs very smoothly paying attention to detail. Thank you for everything
Linda HarrisonShirley Deighan replied
Aw such kind words Linda. Thank you very much. What a wonderful church service Alan had thanks to Rev. Stephen and the many people who packed into church to say their goodbyes. It was a privilege to look after you all. -
5 Emma Dewhurst 4th Jan 2019
Excellent and sensitive personal service. Nothing was too much trouble for Deighans. They went above and beyond to support the family and I would highly recommend anyone to use Deighans services.
Shirley Deighan replied
Thanks so much Emma. Pastor Steve was instrumental in leading a true celebration of Ryan's life, helped along by your family and friends giving their own personal tributes to Ryan. Thanks again. -
5 Lee Grailey 11th Dec 2018
All staff from deighans especially ian was absolutely brilliant from day 1. Ian came to my mothers house where he explained the process on what goes on to look after my dad and they looked after him very well! Not pushy for payment. Many phone calls to see if everything’s ok and to reassure us on there side everything was in order. Funeral went without a hitch and if there was we didn’t see any!
Many thanks lee.Shirley Deighan replied
Thank you very much Lee for such a great review. It was a privilege to look after you all as we made the arrangements for your Dad's funeral. Thanks to the wonderful music of Elvis Presley, your Dad had a truly special funeral service. -
5 Debbie Arstall 20th Oct 2018
At a time when you feel very sad, upset and don't know which way to turn,you meet these kind genuine people, and yes they provide a service but they go over and above what's expected, you feel their kindness and support outside of their normal duties you feel this as soon as you walk through the door.
Shirley Deighan replied
Aw Debbie it's so nice to be called 'kind' and 'genuine' by a lovely family whom we've helped at such a sad time. Maxine had a truly lovely service led by Rev. David, both at church and at Overdale. It was so nice to see so many people in church to say Goodbye to Maxine. Thank you so much for your very kind words. -
5 Rob Rainford 16th Oct 2018
Caring, compassionate and nothing was too much trouble. The kind of personal service you only get from a smaller, independent provider, where the owners are directly involved with the business and the staff are close to them.
Shirley Deighan replied
Thank you Rob for your kind and well chosen words. We are proud to be an independent family business which clearly helped you and your family through a difficult time. Ian took great care in ensuring that all the arrangements made for your Mum were just perfect and Father Andrew led a beautiful service for her at St. Vincent de Paul. Thanks again Rob.