Crescent Funeral Services
Main home: Crescent Funeral Services
421 reviews
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5 Angela May 18th Jun 2024
From day one we met James who made us feel very comfortable making arrangements for my mothers funeral. Nothing was too much trouble and even arranged for flowers in the shape of an irish setter. On the day the staff were all fantastic and the Celebrant had a clear voice and came over perfectly.
James Chorley replied
Dear Angela, Thank you so much for your kind words and for taking the time to share your thoughts on our services. We wish you many happy memories to sustain you in the time ahead
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5 Peter Chaffey 22nd Jun 2024
Simon & his team were very caring and professional I would highly recommend their services
Simon Helliar-Moore replied
Dear Peter, Thank you for your kind words and for allowing us to care for your dear mum. We wish you many happy memories into the future. -
5 Joanna Scranage 16th Jun 2024
From our initial call to inform CFS of our lovely Dad's death until his 'celebration of life' funeral, we could not have asked for more from Simon & his staff.. empathy & compassion along with a few laughs to lighten the mood & with an infinite an attention to detail. Nothing was too much trouble & I wouldn't hesitate to recommend CFS to provide the best possible service at such difficult times.
Simon Helliar-Moore replied
Dear Joanna, Thank you for allowing us to care for you and your family and for your dear dad. We are pleased to learn that we were able to meet your needs and that our services were just as you would have wished. We wish you many years of wonderful memories. -
5 Cris Lovett 9th Jun 2024
Simon , Robert , James and the team are just the most caring and supportive people at a sad time, They took care of my mum and supported my wife and I through a difficult time. From James taking the first call from me on the Death of my mum through to the cremation and after I could not ask for a more caring , professional supportive team.
Simon Helliar-Moore replied
Dear Cris, Thank you for taking the time to share your thoughts on our services and for allowing us to care for your mum. We wish you happy memories into the future. -
5 Sue Simms 8th Jun 2024
Having never organised a funeral before, we had the most beautiful service for our dad. I was not looking forward to the day at all given it was bringing an end to our dear dads life but everything was perfect and weirdly I enjoyed it, all our guests commented and said we did dad proud, it was just so right.
The team at Crescent made this possible, Bex made it incredibly simple and guided us throughout. She was patient and understanding, our dear mum has dementia & my sister and I were able to visit in the morning and make the decisions for dads service. then we bought mum in the afternoon and Bex went thru the simpler decisions of flowers, hymn & music choice with mum enabling her to be a part of it.
She also offered and supported mum when visiting dad in the chapel of rest, my sister and I sat in the peaceful lounge next to the chapel so we were there when mum came out, there was no rush, mum was given plenty of time to go through that process of saying goodbye.
We felt at ease when discussing the process, Bex answered all our questions, nothing was too much trouble.
The florist and celebrant were recommended from the Crescent and they were both amazing, our mum chose sunflowers & freesia’s, the arrangement was stunning, little bees had been added to the sunflowers & Gerber's, it was so personal. We chose a garland to go around the coffin and again, it was simple stunning.
Beverly Symmonds was our celebrant and she too was amazing, at the service, she spoke as though she knew our dad.
James & the drivers were also brilliant, we were able to take mums wheelchair & frame. James put us at ease as again it was a very surreal and new experience for us. The cars were beautiful. And the drivers chatted with us when we instigated the conversation.
Honestly the whole team at Crescent were truly wonderful and know their job well. I have no problem at all with recommending their services. Thank you to you all.Rebecca Gridley replied
Dear Sue and Sarah, thank you for your kind words and taking the time to share your thoughts on our service and our team. It has been a priviledge to walk beside you both and your dear mum at this difficult time. We wish you all a lifetime of treasured memories of your beloved dad. -
5 Matthew Hannon 3rd Jun 2024
Simon and his team were absolutely first rate in sorting out every single detail of my mother's funeral for us, and I really could not have asked for better. Nothing was too much trouble for them. Emma Britton, the celebrant was equally excellent. Finally, because these things matter to me, the Daimler looked fantastic.
Simon Helliar-Moore replied
Matt and Chris, Thank you for your kind comments on our services and for allowing us to care for you all during this time. We wish you many happy memories of your beloved mum..... And the Daimler! -
5 Sally Traynor 20th May 2024
The Crescent Funeral Services were excellent, professional, nothing was to much trouble, they sorted everything and made a very sad and upsetting time go smoothly with compassion. I would recommend them 100%. Thank you for everything.
Simon Helliar-Moore replied
Dear Sally, Thank you for your kindness and for sharing your thoughts on our services. We wish you a lifetime of wonderful memories to sustain you. -
5 Julie Sanders 14th Apr 2024
The entire team showed outstanding care, compassion, respect and patience. James in particular was incredible. He guided me through the process step by step and gave me confidence in knowing that Mark was being looked after. He showed the utmost kindness, care and understanding and I am truly thankful to him for making a difficult time a little easier to cope with.
James Chorley replied
Dear Julie, Thank you for taking the time to share your thoughts. It has been our privilege to have cared for Mark and your family at this difficult time. We wish you many tresured memories in the time ahead -
5 Terri Allan 15th Apr 2024
our funeral directorJames was incredible, he made a day that is difficult run so smoothly, making us feel at ease, they organised everything with such profession
James Chorley replied
Dear Terri, Thank you so much for your kind words and for taking the time to share your thoughts. I am so pleased that our servcies met with your approval. We wish you many happy memories in the time ahead -
5 Jason Routley 3rd May 2024
Having James and the team look after our dearest mum, nan through this difficult time has made loosing someone so special to many people a little easier.
Thank you all for support, empathy, guidance and kindness throughout but most of all thank you for taking care of Mum, Nan.James Chorley replied
Dear Jason, Thank you so much for your kind words and for taking the time to share your thoughts on our services. It has been our privilege to walk alongside you and your family during this difficult time. We wish you a lifetime of wonderful memories -
5 Dawn Sherwood 18th Apr 2024
Couldn’t do enough for my family. Lovely staff and Simon was amazing x
Simon Helliar-Moore replied
Dear Dawn and Wayne, Thank you so very much for your kind words and for allowing us to care for Kai, we wish you many years of happy memories to get you through the tough days ahead. -
5 David Inchley 13th Apr 2024
Mum all was wanted crescent funeral service to do her funeral, as Simon did such a excellent job of doing dad's 14 years ago. And did an excellent funeral for mum. D. Inchley
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5 Sally Cobley 12th Apr 2024
Simon and his colleagues have been so kind during this sad time. Quietly professional, very approachable, Simon has helped with all our requests and queries and made us feel very much at ease. Thank you so much....S,D and R
Simon Helliar-Moore replied
Thank you so very much for taking the time to share your thoughts on our services Sally, we are so very grateful to know that we met your needs. We all wish you and the family a lifetime of happy memories. -
5 Rob Clark 9th Apr 2024
They made it as easy and pleasant as it could possibly be. Would definitely recommend
Rebecca Gridley replied
Dear Rob,
thank you for taking the time to share your thoughts on our service. We wish you a lifetime of treasured memories. -
5 Vince Massey 8th Apr 2024
From the moment I walked through the doors, I felt comfortable and at ease.
I was met by Simon first he gave me the confidence to relax and let the pressure of what to do next disappear. He explained every thing that needed to be done in a kind and way and, an understanding way. I felt that nothing was too much trouble and nothing was, I also met James, kind and understanding, putting me at ease when I got a little confused, he sorted out my problems, again taking pressure of me. I only met Robert once, when I delivered photos, again warm and friendly. I never met Rebecca, only ever heard the sound of her voice, confidant and reassuring. Our driver to the Crematorium, Jason, was excellent, greeting us calmly at the pickup and afterwards nothing was too much trouble to return us home.
Excellent team work throughout, they did my sister and me proud.Simon Helliar-Moore replied
Dear Vince, Thank you for your kind comments and for acknowledging the team in your thoughts on our services. We wish you a lifetime of happy memories to sustain you through the coming months. -
5 Alan Wright 19th Mar 2024
A caring service from everyone who dealt with me, and helpful at all times. Thank you.
James Chorley replied
Dear Alan, Thank you so much for sharing your thoughts and I am so pleased that our services have met with your aproval. We wish you many happy memories. -
5 Tim Bartram 23rd Mar 2024
Polite , prompt and professional
James Chorley replied
Dear Tim, Thank you for taking the time to share your thoughts on our services. We wish you many years of wonderful memories -
5 John Fewings 12th Mar 2024
We were extremely impressed with the service you provided from start to finish. Your representative James Chorley was highly professional and showed great sensitivity and empathy. We would definitely recommend your services, Thank you again,
Yours sincerely,
John FewingsJames Chorley replied
Dear John, Thank you so much for your kind words and for taking the time to share your thoughts. It has been our privilege to have cared for your father and we wish you all a lifetime of tressured memories. -
5 Elizabeth Litherland 18th Feb 2024
We had exceptional service from James at crescent funeral services. Couldn’t have asked for better. Nothing was any trouble and everything was sorted without hassle. Mum had everything she could’ve wanted and we as a family had the friendliest and most caring service we could hope for.
James Chorley replied
Dear Elizabeth, Thank you so much for kindness and for taking the time to share your thoughts. We wish you many happy memories and are pleased that our services were able to meet your needs. -
5 Kate Allen 19th Feb 2024
Thank you to everyone at Crescent Funeral services. Everyone was very supportive and helped make a difficult time for the family go smoothly.
James Chorley replied
Dear Kate, Thank you so much for your kind words and for taking the time share your thoughts. We wish you a lifetime of wonderful memories. -
5 Julie Drewitt 8th Mar 2024
Simon and his team were amazing, very supportive. Would highly recommend there services. Thank you
Simon Helliar-Moore replied
Dear Julie,
Thank you for your kind words, it was a privilege to walk alongside you and to have met Jan. We wish you many happy memories to sustain you -
5 Kate Stanton 28th Feb 2024
Simon and his team have given us great support and service. They treated us as individuals and worked with us to support our wishes for mum and always with respect. The service we had was everything we wanted it to be for mum. We would highly recommend them. Thank you.
Simon Helliar-Moore replied
Dear Kate, Alix, Tom and Will, Thank you for taking the time to review our services and for allowing us to walk alongside you at this time. We all wish you many happy memories of your dear mum. -
5 Lynn Norris 4th Mar 2024
From our first meeting with Simon, we knew that my dad was in safe hands and that we would be looked after. We were listened to and cared for. The team were patient with me when I wanted to see the order of service and were prompt in getting back to me. The service itself honoured my dad.
Simon Helliar-Moore replied
Dear Lynn, Thank You for all your kindness in sending a review of our services and for the lovely words given to the team. We are pleased to learn that we were able to meet your needs and that this sad day is one you can look back on with grateful memory. -
5 Sue Thomas 9th Feb 2024
Absolutely wonderful service provided.
Compassionate, kind and truly professional.
Would recommend.Simon Helliar-Moore replied
Sue and Avril, we are truly grateful for your kind comments and review of our services. We all wish you many wonderful memories of Peter to sustain you. -
5 Kate Pope 23rd Feb 2024
Brilliant went excellent
Looked after
Everything we wanted done 100% we will be going there when are time comes .
Thankyou fro me and my dad ripSimon Helliar-Moore replied
Dear Kate, thank you for your kind comments on our services. We wish you many years of wonderful memories