Crescent Funeral Services
Main home: Crescent Funeral Services
421 reviews
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5 Geoff Dean 3rd Mar 2019
Simon and his team were perfect for us in every way, we would recommend them wholeheartedly at what is always the most difficult of times. They were there for us every step of the way with a perfect combination of professionalism and kindness. A big thankyou to everyone at Cresent Funeral Services from all of the Dean family.
Simon Helliar-Moore replied
Dear Geoff and family, Thank you so very much for your kind comments and for taking the time to share your thoughts. I am so pleased we were able to help create a service that did justice to your father and to the memories of the funeral service for you and the family. I have passed your kind comments to all involved. Best Wishes -
5 Christina Todd 18th Feb 2019
From the moment we met with Crescent Funeral Services they were helpful and compassionat with arranging a perfect service for our mum. They helped us find a Celebrate who was amazing, a florist who made a beautiful arrangement all at a reasonable cost. I highly recommend them.
Robert Helliar-Moore replied
Dear Christina, we are so pleased that everything arranged for the service you felt was perfect for your Mum - we really appreciate your kind words and want to thank you for taking the time in providing this feedback to us. We will certainly pass on your appreciation to those who were involved and wish you and your family the very best for the future. -
5 Avril Lehan 16th Feb 2019
We were so pleased to find a funeral director that offered the service we were looking for, simple but respectful.
Communications were calmly delivered, every step of the way and nothing was too much trouble for them.
We were kept informed of everything and we felt very supported .
Robert has the perfect manner sensitive, thorough, patient and kind.
Nothing could be improved upon in our eyes and we wish to tgank hiRobert Helliar-Moore replied
Thank you for taking the time to leave your kind words. I am so glad that we were able to provide the service that you felt was right for your father - it was a real privilege to support you during this time. I would like to wish you and your family a peaceful future, supported by your memories and those around you. -
5 Joy Boaden 7th Feb 2019
We couldn't have been looked after better.
Simon Helliar-Moore replied
Dearest Joy and family, Thank you for your kind comments, I was personally very honoured to care for David and for you his family. -
5 Gary Weston 7th Feb 2019
Very helpful and considerate, Excellent all round service
Simon Helliar-Moore replied
Dear Gary,
Thank You so very much for taking the time to share your thoughts. It was an honour to look after you all. -
5 Joanna Hartholt 5th Feb 2019
I can’t recommend Crescent highly enough. They made an extremely sad and stressful period a lot less painful with the time, kindness and care they afforded me. Never too busy to sit and have a chat with me, always replied to my emails promptly and did their utmost to answer all my queries and accommodate all my requests. So impressed by their flexibility, attention to detail and professionalism. Their passion for their work and dedication to both the deceased and their loved ones is evident. Thank you all so much.
Robert Helliar-Moore replied
Dear Joanna. Thank you so much for your time to share your thoughts with us. I am so pleased that we were able to support with the arrangements and provide some comfort to you during this time. I feel privilege to have been part of the funeral service that you so carefully crafted - it was a beautiful and fitting tribute. I wish you and your family the very best for the future that I know will be filled with such and cherished happy memories. -
5 Rod & Liz Pepperell 28th Jan 2019
At such a difficult time Rob & Simon were very professional, kind and thoughtful. I can recommend Crescent Funeral Services to all for their caring and attention to detail, nothing was too much trouble both before and after the service.
Robert Helliar-Moore replied
Dear Sue, Thank you for your very kind words. It was privilege to support you and your family at this time. I was so lovely to meet with you all and wish you the very best for the future, with your happy and fond memories of Phil. -
5 Brian Parish 14th Jan 2019
These people know you only get one chance to get this right and engage accordingly. From the first phone call and follow-up email my confidence was high. This was justified throughout the process of arrangements and ultimately everything passed off as we wished it would. First class in every aspect.
Simon Helliar-Moore replied
Dear Brian,
We would like to thank you for taking the time to share your thoughts and for your comments.
It was our greatest privilege to carry out the arrangements for you and we wish you all the very best for the future and that happy memories will sustain you. -
5 Nina Hurst-Jones 8th Jan 2019
The service received from Robert from start to finish was professional and caring. You and your team helped us to achieve the send off Paul would have wanted and we appreciate all your help and advice to us during this time. Thank you so much.
Robert Helliar-Moore replied
Dear Nina - thank you for your kind words. I'm so pleased to hear that the service was exactly as Paul would have wanted and that we were able to help and support you during this difficult time. I know that the future will provide a different path for you all, but will filled with fond and happy memories of Paul. Thank you again for entrusting us with the arrangements for Paul's service. -
5 Dilys Peat 25th Dec 2018
We are so very pleased to have chosen Crescent Funeral Services to take care of the funeral arrangements for our dear David. Thank you so much to Robert and his team whose compassion, caring, professional and empathetic nature eased our burden at a time of great sorrow. They helped to deliver a funeral service that was very poignant, respectful and truly met our needs.
Robert Helliar-Moore replied
Dear Dylis and family - it really was a privilege to support you and your family at this difficult time and pleased that we were able to arrange a service that reflected your family wishes so well. It was pleasure to meet with you all and wish you all the best for a future filled with fond memories of David. Best wishes to you all. -
5 Pauline Pollard 25th Dec 2018
Very professional & sympathetic at this difficult time - Simon could not have been more helpful in arranging everything from acknowledgements/flowers & everything else to make sure we gave dad a good send off
Simon Helliar-Moore replied
Dear Pauline and family, Thank You for taking the time to share your thoughts on our services to you and for the kind words you have given. It was a priviege for us to help your family through the arrangements. We wish you all the very best for the future and we hope that happy memories will sustain you. -
5 Sandra Cropper 23rd Dec 2018
Where do we start !
We actually went to another well known and sadly previously used Funeral Directors that we had used for our dad
When we got in there it did feel differently but we coyid not put our finger on it .
Eventually things started to change and we found out the company had sold out to a franchisee and they were not really who/what we thought so we decided not too use them (however they had already collected our mum so we needed to get her picked up to the new place that as yet we had not decided)
A message from a friend who knew Crescent Funerals sent us there and all we can say is just thank god for this message coming in our hour of need !
From the moment we walked in to the internment of our mums ashes we have been made to feel that our mum was loved and cared for , was kept safe and comfortable and was treated with the uptmost respect at all times !
In fact when we got there we explained where we thought our mum was and asked them to collect her as quickly as possible which they tried to sort , however unknown to us they had taken mum to a different location without telling us ( this eoykd be why we were told we couldn’t see our mum for two days because they probably had no space for her age eiyjd be shipping her in and out not a thought we cherished ) it took Simon and his team lots of calls and extra work ( for which they have not charged ) to get mum into their care at the end of the day
Simon was and is the most caring and understanding person in this field , nothing too much trouble nothing that can’t be done , he listened to everything we said ( some of which we don’t even recall ) and he and his team carried out the most beautiful service from start to finish without drama and without changing the goalposts at anytime !
Previously when we used the other director for dad our costs doubled and the service was cold and probably just standard
Our mum was not a cold or standard lady , she was warm , beautiful, bright and loving , the funeral that Simon and his team gave us showcased all of those attributes and more besides , simply amazing service and we would not of got that from anyone else.
I feel so so fortunate that we found them , they work with Roger Knight , a celebrant who also is amazing and who gave the best for mum his poem has made us understand “The Garden “ in a whole different meaning , look him up
Robert who assisted the next day in our mums internment was also wonderful, just caring , loving and great attention to detail , again nothing too much trouble
All in all , death is very very very sad , there is never a great time and somehow Xmas makes no difference, however if you find yourself in our shoes you would or could never find a more professional, loving , caring ,compassionate group of people who help you in this sad sad time and make you feel that your loved one and yourselves are all that truly matters !
Simon , Robert , Roger and all the team , to many to name but you know who you are , your all simply the best out there and you make an awful time so much easier to get through
We as a family are eternally grateful and so so pleased the franchise place in Taunton failed us because we found you !
Thank you from the bottom of our hearts xxxxxxxxx❣️❣️❣️❣️❣️❣️❣️Simon Helliar-Moore replied
Dear Sandra and family, How do we begin to express our thanks for such a glowing review? I am so pleased that we were able to meet your needs especially given the heartache you experienced initially. We are so pleased that you feel the service your mother recieved from Crescent Funeral Services were just as she would have wanted and that you are going away from this very sad time feeling content with all that we provided to you. We all wish you happy memories to sustain you through the coming months. -
5 Ella Marshall-Read 18th Dec 2018
The best funeral directors in Taunton .They made a very difficult time much easier for us all and each member of the family was treated as a friend ,our requirements which were not simple were carried out perfectly ,thank you so much .
Simon Helliar-Moore replied
Dear Ella,
Thank you so very much for taking the time to review our services to you. It was such an honor to walk alongside the family in making the arrangements for your lovely Mum and to hear the wonderful stories of her life. We wish you all the very best and hope that happy memories will sustain you. -
5 John Howes 17th Dec 2018
Robert and his staff were superb, I could not have asked for better, a truly commendable service, many thanks.
Robert Helliar-Moore replied
Dear John, Thank you for taking the time to leave your very kind comments - it is very much appreaciated. It was a real privilege to support you and your family during this time. I wish you all the very best and hope your cherrished memories of Di of the amazing times your had together, help you as you move forward into the furture. Kindest regards. -
5 Robert Mehrlich 7th Dec 2018
From start to finish crescent funeral services were amazing. Simon and the team were so caring and professional. Nothing was too much trouble, any questions we had were answered promptly. I would highly recommend them. Thank you Simon and Robert for everything.
Simon Helliar-Moore replied
Dear Robert and family, Thank you for taking the time to share your thoughts on our services and for the kind words you have expressed. We wish you all the very best and we hope that happy memories of your beloved Mum will sustain you in the future. -
5 Audrey Norris 3rd Dec 2018
Simon & the lovely guys at The Crescent, made, a really difficult time so so much easier.
From my first phone enquiry to the funeral service, Simon did everything he could to help in any way he could, what a lovely sent off for my mum.Simon Helliar-Moore replied
Dear Audrey,
Thank you very much for taking the time to share your thoughts on our services, it was a priviledge for us to make and care for the arrangements for your mother. we wish you all the very best and hpe that happy memories sustain you. -
5 Stacey Mcloughlin 28th Nov 2018
Thank you so much. I cannot reccomend nor praise you enough. From the moment I called to now the care I received was second to none , always at the end of a phone to answer questions and went above and beyond to help with our wishes for our daughter. So thank you.
Simon Helliar-Moore replied
Dear Stacey and Jason, please aacept our sincere thank for taking the time to share your thoughts with us. It was a sad privilege to be with you through this time. Wishing you all well. -
5 Christopher Cronk 28th Nov 2018
Firstly, a very sincere thank you to Simon and the team at Crescent Funerals. We were treated with great respect and nothing was too much trouble. We received good communication by way of email and phone. Setting the wheels in motion was very simple. We didn’t have to pay a deposit upfront, which was a big plus when the family finances are still to be sorted out.
The service went off exactly as planned and our loved one received the send off he deserved.
When the need for funeral services arise again I would not hesitate to use Crescent again and whole heartedly recommend them.
Simon Helliar-Moore replied
Dear Chris and family, Thank you for taking the time to share your thoughts and for the very kind words on the services we provided for Richard's Funeral. We wish you all well and the very best for the coming days. -
5 Amanda Trimby 24th Nov 2018
Simon and his team are excellent full of compassion and at every stage we were well inform. They go above and beyond to ensure everything runs smoothly.
Simon Helliar-Moore replied
Dear Amanda, Thank you to you and your family for sharing your thoughts on the services we provided, it means a great deal to us.
Thank you for entrusting your beloved mum into our care, we wish you all well. -
5 Kay Britter 11th Nov 2018
Crescent Funeral Services couldn’t have done more for us. We felt at ease the moment we met Simon and felt cared for throughout the whole process. Everything went beautifully smoothly and the day of the cremation was as you would hope fore. From the time the cars turned up to the time we were dropped off at the wake.
I’m my opinion, they went above and beyond to make our day as it should be.
I would like to thank Simon and everyone at Crescent Funeral Services for the service they supplied in our sad time.
Simon Helliar-Moore replied
Dear Paul, Kay and family, Thank you for taking the time to share your comments and for the kind words. We are so pleased we were able to meet your needs and it really was an honour for us to guide you through the arrangements for youre beloved Dad. -
5 Joyce Day 20th Oct 2018
First impressions count, and as soon as we walked into the premises of Crescent Funeral Services Ltd we were warmly welcomed and felt really quite at ease with Simon. He listened to what we wanted and guided us where appropriate.
The webcam service from the crematorium was certainly a wonderful suggestion as it allowed family and friends from all around the world to feel part of the funeral service.
The respect, support and kindness shown by all of Simon's team throughout the whole process was second to none.
We felt Simon went the extra mile by personally bringing Dad's ashes home to us the very next day.
We have no hesitation whatsoever in recommending Simon and his wonderful team to you. Entrust your loved one into his care and you can be assured of a highly professional and personal service at all times.
Alison Williams
Gillian Day-Golt
Joyce Day
Simon Helliar-Moore replied
Dear Alison. Thank you for taking the time to share your thoughts and for the very kind words about your Crescent Experience. It was a real privilege to support you and your family with the arrangements of your fatherâs funeral and we are pleased that we were able to provide services that met with your approval. It was particularly wonderful to hear Claireâs personal tribute during the service. Kind regards. Simon, Robert and James. -
5 James Baker 10th Oct 2018
Crescent Funeral Services did an amazing job after my Father’s recent passing. I would highly recommend this service to anyone suffering from a bereavement. Simon is a true professional with many years of experience in his work and has a truly kind and friendly manner. Nothing was too much for him and every request was accommodated. 5 Stars for this local business.
Simon Helliar-Moore replied
Dear james, Thank You to you and the family for your kind thoughts and words regarding our services to you. I would personally like thank you for allowing us to take care of your father and for chosing to share your thoughts. Best Wishes to you all. -
5 Alie Wilkinson 9th Oct 2018
Could not of asked for anything better. They were very understanding and caring to all our needs. Knew just what ta say and when. Would highly recommend them .
Simon Helliar-Moore replied
Alie and Nicki, Thank you for taking the time to share your Crescent Experience and for your kind words, we are so pleased to have met your needs and we wish you both well. -
5 Adrian Hole 7th Oct 2018
Simon and his colleagues have provided a reverential, calm and compassionate service professionally and with out fault competely to our wishes, during this difficult time for our family. Thank you to all of you. I can not recommend your services more highly to everyone.
Simon Helliar-Moore replied
Dear Adrian and family, Thank you so much for taking the time to share your thoughts about the services we provided to you.
I am happy to hear that your Mothers Service was everything you would have wished for and we all wish you the very best. -
5 Crispin Hayllar 3rd Oct 2018
We were very grateful for a thoughtful and caring professional service
Simon Helliar-Moore replied
Dear Crispin, Thank you to you and your family for taking the time to share your thoughts. It was a great honour for us to assist with these arrangeements and we wish you all well.