Susan Whymark Funeral Service Ltd

5 Mr M Thorndyke 3rd Jul 2020

10 out of 10 , thanks for all your help .

5 Mrs S East 3rd Jul 2020

Sensitive and highly efficient service. Quick to respond to any query or request. Staff all pleasant and very understanding.

5 Mr D Saunders 3rd Jul 2020

Everything organised very well,causing us no worry’s  at a difficult time

5 Mrs C Robinson 3rd Jul 2020

In very difficult circumstances they provided an exceptional, personal and dedicated service to my family.
Thank you to everyone at Susan Whymarks.

5 Mrs G Jarvis 3rd Jul 2020

In these difficult times I found Susan Whymark Funeral Services to be extremely helpful, understanding and approachable.
It is hard enough to lose someone you love but in the middle of a lockdown as we are suffering at the moment we need extra understanding which I feel was offered to me.

5 Mrs L Bolton 17th Jun 2020

Fantastic service. Took time to listen, understand and help. Highly recommend.

5 Mr O Littlewood 13th Jun 2020

Excellent service very helpful and very caring just at the right time , Thank you once again you most certainly will be recommended to friends and family.

5 Mr D Aldridge 10th Jun 2020

My experience throughout the planning of mums funeral six years ago right up till the day of the funeral was absolutely lovely,with all my concerns always answered and reassuring comfort just to speak with over the phone,Susan has such a loving manner with ever bit of thought for you and how you are,and this obviously goes all the way through her staff as they are all lovely and caring to,I thankyou for your service during what was a very difficult time for all.
Kind regards
Dean x

5 Ms C Johnson 9th Jun 2020

In such a sad time, can only say this company have been amazing and made it all very easy and felt, with empathy.

5 Mr M Verner-Webb 8th Jun 2020

Excellent service from Susan and her team, particularly during this difficult  period of Covid-19. Professional and sensitive at all times. Thank you for everything. 

5 S Hyde 1st Jun 2020

The service we received was professional and efficient, but more importantly it was caring, compassionate, understanding and personal and we felt as if we were the only family that Susan and her staff were looking after and they have continued to support us afterwards as well which is very comforting. Nothing was too much trouble, we were kept informed of our options at every step and these were very different from normal when arranging a funeral during Covid restrictions. During a very strange time and a very emotional time, Susan enabled us to fulfil our dads wishes for his final goodbye. Susan made it very special for us and my dad would have been proud. Susan arranged our Mums funeral some years ago and my dad was very clear that he would have no-one else looking after him on his final journey. Susan and her team are very special people who work hard to make such difficult and emotional times for people bearable and because they are not tied to a big corporate company they are able to provide a very personal service

5 Mr I Buckland 1st Jun 2020

Professional Service, Carried Out All Wishes, Excellent Customer Liaison

5 Mrs A Hume 28th May 2020

Very professionally but approachable at a difficult time with vivid 19. Very gratefully to Susan and Kelly for your kindness 

5 Mrs F Clair 28th May 2020

Under the circumstances surrounding Covid-19 and the lockdown, Susan Whymark Funeral Services did an excellent job of organising the burial and the videoing of the event. This made it possible for those not able to attend to view the entire outdoor service. A big thank you to Susan, The pallbearers, Eleanor and the camera man for all the work and energy put into this event under difficult circumstances. You did an excellent job.

5 Mrs H Stokes-Hayward 13th May 2020

Our dad died at a very challenging time with the beginning of lock down Due to coronavirus. Susan was wonderful. She kept us updated about the new guidelines and explained what that would mean. Our crematorium service at Waveney could only be with immediate family but we arranged to have it recorded so it could be shared with friends and family. It was small, intimate and still very special. 
      My three children came to see their grandad in the chapel of rest. Susan was so welcoming and even such a challenging time was made to be as natural and easy as it could have been. Dad looked lovely and the respect for him was apparent which was very comforting. 
     Susan was recommended to me by a number of different friends and I can see why they were so quick to recommend her services. 
I can wholeheartedly recommend Susan Whymark’s services, good value and a professional, personal and very kind considerate approach which is so welcome at a time when you are very vulnerable. 

5 Mrs A Batty 13th May 2020

We were treated with kindness and respect especially during this uncertain time of Covid 19. We were kept informed of all changes.

5 Mrs C Denny 21st Apr 2020

From first phonecall to the actual funeral they were friendly, comforting and helpful, doing all they could to fulfil our preferences. Added to that they were unhurried and made us feel relaxed and cared for. I would highly recommend them.
Christine

5 Mr M Campbell 16th Apr 2020

Excellent service and caring staff and always professional during this hard hard time 

5 Miss H Jones 15th Apr 2020

Susan Whymark was incredible.  Actually she wasn't my first choice.  The first funeral home I spoke to was Rosedale's but It soon became apparent that they were going to make a very unpleasant chore, unbearable.  So I turned to Susan in desperation.  And I'm so glad I did.  She was kind, considerate and incredibly helpful.  The funeral I planned with Susan didn't take place as we'd hoped because of covid-19 but still it was the best it could be in the circumstances.  I would wholeheartedly recommend Susan Whymark.  I had no idea what was involved in arranging a funeral and I'm just so grateful I had Susan in my corner to help me through the process.  

5 Mrs C Eaves 14th Apr 2020

The whole process was was handled with care and compassion and would definitely recommend

5 Mrs S Randall 14th Apr 2020

Kind, warm and professional. Susan Whymark Funeral Services made a very difficult time easier. They coped with attendees with special needs and a sign language interpreter with ease. 
We hope we won’t be needing their services again any time soon .... but when we do we would certainly use them again. 

5 Mr A Riseborough 9th Apr 2020

A very Professional and caring company. Very pleased with every aspect of my mothers funeral arrangements.

5 Mr M Hammond 6th Apr 2020

This was the second time I have used Susan for family funeral arrangements, I can only say that the service provided by Susan and her team was exemplary, attention to detail, communications and arrangements with the various official parties were all taken care of taking much of the stress and strain of my shoulders. I highly recommend Susan and her team, it is unfortunate that in the future I know I will be talking to her again.  

5 Ms M Sturgeon 6th Apr 2020

Extremely professional, kind and caring.

5 Mrs D Collins 6th Apr 2020

All staff very helpful and caring and did there upmost to work things out for the service .
Many thanks