Southgate & Roberts Funeral Directors
Main home: Southgate & Roberts Funeral Directors
211 reviews
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5 Danielle Stennett 6th Jan 2023
I can not thank Southgate and Roberts funeral directors enough!! Matt and Darren have honestly been so amazing during this very difficult time. From the very beginning the care they provided is something that I will forever remember! My family and I have been so impressed. I cannot thank you guys enough. You made a tough time so much easier for me and my family. Lovely people, thank you so much everything.
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5 Viv Ashton 19th Dec 2022
Professional, organised, extremely helpful and above all kind. The most painful of times made just a little easier with compassion.
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5 Borna Dey 2nd Dec 2022
Great send off for my dad. Beautiful funeral. Very quick services and easy to work with. Thanks
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5 Nora Stanley 23rd Nov 2022
Thank you Darren and Julien, You made your company proud. I have been extremely overwhelmed with your care, understanding, patience. You knew how to listen and were very interested in my mum's life. I was impressed by your research and adding something special to the service was a pleasant surprise.
This is a quality that only special people could have. My friend and family were amazed by your service and I am very happy I could offer my dear mum an exceptional farewell. Thank you from the bottom of my heart. -
5 Tania Sicling 8th Nov 2022
Southgate and Roberts carried out the service for my father 7 years ago and for my mother on 25.10.22. They truly do go 'above and beyond' to accommodate the smallest of details. Even down to listening to a conversation around how my mum loved a polo, and there they were at the end of the service with a bowl of polo's for everyone which just a bought a smile of happy memories to all those that truly knew her. The research they did to end the memories on a perfectly suitable quote from Winnie The Pooh, again another passion of my mums but so unexpected.
Everything was just perfect! thank you all so much x -
5 Denise Cutts 2nd Nov 2022
Southgate and Roberts supported me from when I first approached them and continued throughout the panning, the decision making the funeral itself and continuing even now. They have been available at the end of a phone at all times and made all the arrangements at my home. The funeral itself was above and beyond what I had hoped and prayed for.
I thank them most sincerely for the professional and o so caring services that they provided. -
5 Taiye Opebiyi 1st Nov 2022
From the moment I stepped into their office, I knew they were the people for me. Very warm, kind and genuine. They guided me through the whole process as it was my first time having to bury a loved one. They went above and beyond to make my mothers funeral special and I cannot thank them enough. Their service was excellent and I 100 percent recommend them to anyone looking for a funeral director.
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5 Ashley Crawford 16th Oct 2022
Exceptional. Everything was handled with care and respect. Couldn’t have asked for anything more during such a difficult time.
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5 Jackie Walsh 25th Sep 2022
Making the first call was honestly one of the hardest things I've done and my call was answered by Liam who immediately put me at ease by showing me compassion. Eventually Darren took over and continued to show the same compassion, even the comfort of "contact me anytime". He never made me feel less than for any questions I may have had and went above and beyond for my family. Its never easy doing these things but they make the process alot easier. Thankyou for looking after my Dad so well.
Jackie -
5 Jennifer Woodhatch 19th Sep 2022
The lovely Darren from Southgate and Roberts was professional, personable and attentive to my needs and those of the family following the loss of mummy. This is the second time in a year that we have used Southgate and Roberts and I have no issue recommending them and their services. They cared for mummy from the day she passed, until the funeral. They are have such as caring manner and you always feel in safe hands, nothing is too much and they are there around the clock. In what is a really tough time in life, is made easier with funeral directors like Darren and Liam.
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5 Alison Hodges 24th Aug 2022
Liam was a great help at this sad time. He was very empathetic and listened to our needs.
Very helpful and sorted everything even though meant putting themselves out at times.
Was always available to answer any questions or address any concerns.
Highly recommend their services.
Thank you Liam & your colleagues -
5 Alison Hewett 23rd Aug 2022
Thank you for providing an excellent service in looking after my Mother in law. At a difficult time you helped us through the process and really delivered. Darren, Julian and Matt were professional, kind and compassionate.
I would, without hesitation, recommend their services. -
5 Lynda Smith 23rd Jul 2022
From my first phone call to Southgate and Roberts on the day my husband died Darren has done his utmost to help me and my family, he and the whole team looked after my husband with care and respect, my husband hated dreary sad funerals so the team worked hard to make it a funeral he would approve of, a celebration of his life, Julian spent a lot of time with us to find out what type of person Peter was and the life he had lived and then wrote a lovely eulogy which was spot on, they helped us all get through the funeral which was done very professionally and with great respect, I cannot thank them enough, I would give them 10 stars if I could, I highly recommend Southgate and Roberts
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5 Tina Carpenter 19th Jul 2022
Excellent service. Very caring and professional, special thanks to Darren for being patient and understanding.
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5 Ian Morgan 26th Jun 2022
Darren and the whole team at Southgate and Roberts Were brilliant throughout the whole process of my brother Paul’s funeral , from the initial phone call where I was lost, confused and grieving to the final day of the service, Darren and his team really showed genuine support and compassion to me and my family , and made the whole process so much more bearable . I highly recommend Southgate and Roberts funeral Service.
Thank you so much to you all. -
5 Adrian Eacott 6th Jun 2022
I initially spoke to Liam by phone and he explained to me the process for dealing with the death of a loved one. He reassured me that Southgate and Roberts were available 24/7 for support and help. Liam was extremely helpful in the follow up meeting, going through the services they offered and nothing the family asked for was too much trouble. Darren then took over looking after the arrangements and was very attentive and reassuring throughout. They took my mother into their care from her date of passing on the 8th May to her funeral on the 30th May and looked after her all the way through with dignity and respect. Nothing was too much trouble. Thank you.
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5 Sharon Brown 31st May 2022
Southgate & Robert’s attention to detail and empathy enabled our family to celebrate my Mum’s life without all of the stress usually related to arranging a funeral. Nothing was too much trouble. A fabulous team! Thank you x
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5 Margaret Shiplee 30th May 2022
Excellent done with kindness and compassion Thank you so much made a sad time much better
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5 Humera Barker 27th May 2022
Without the compassionate guidance, care and efficient service of Southgate and Roberts we would have struggled during this difficult and stressful time. Cannot praise them highly enough. Darren and Julian were available day and night. We will always be so grateful for all your help and for making our service really special
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5 Chris Jackaman 17th May 2022
Most helpful, understanding and caring service, with a very professional approachnothing was too much trouble. Anazing value gor money too.
Highly recommended. -
5 Patrick Anderson 17th May 2022
Thank you for everything you did to make it so much easier for me at a stressful time
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5 Jane Oakley 3rd May 2022
Amazing service and so kind and helpful at a very difficult time. I cannot recommend them highly enough. Thank you.
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5 Jaki Kennedy 25th Apr 2022
We were very pleased with the service received from Southgate & Roberts. They are professional and caring, and treated my father with great respect. They made themselves available to answer all my questions and provided help and advice and, on the day of the funeral were discreet, caring and respectful. I appreciate all the time and care taken throughout the planning process as well as on the day, and also having such a calm and pleasant environment for my final visit with my father. Everyone was helpful and pleasant but Liam deserves particular mention for all his time, patience and diligence. It all made a difficult time go smoothly and I would happily recommend Southgate & Roberts to anyone.
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5 Ruth Wimpress 22nd Apr 2022
Great service in all respects. Kind, considerate, helpful, non pushy, human, interested, reassuring and flexible. Nothing negative to say, all good thank you, especially Darren and also Liam.
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5 Adam Nelson 9th Apr 2022
Truely Excellent support and assistance all the way through. I chose Southgate & Roberts to handle my mum's funeral and the care and guidance through a very sad time was excellent.
Thank you all