Southgate & Roberts Funeral Directors
Main home: Southgate & Roberts Funeral Directors
203 reviews
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5 Victoria Fletcher 16th Jul 2024
Fabulous service with amazing attention to detail. Made everything so much easier at a very very difficult time. Thank you so much
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5 Leigh Stroud 9th Jul 2024
Liam and his lovely staff sent my dad off so professional and caring. They made us all feel cared for and everything we wanted for dad was done. I would like to thank them all on behalf of mum and me. Can’t say how thankful we all were. I would recommend them for anyone at such a sad time.
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5 Hannah Hetherington 7th Jun 2024
I was very impressed with everything Liam and his team did for us as a family.
Very professional and nothing was too much trouble.
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5 Michael Shepherd 11th May 2024
During the preparatory phases prior to the funeral, Liam made sure we understood when we had to make our inputs into the process and sent us review schedules to ensure we were on top of things from our side. During the funeral, Liam did a lovely job of keeping us on track in an orderly but compassionate way. We were all very appreciative of being smoothly guided through a difficult day.
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5 Aleks Szymanski 29th Mar 2024
We live in the USA and had to organize everything from afar. The Southgate & Roberts team was exceptional in delivering all the aspects of a beautiful funeral service. Highly recommended.
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5 Sarmite Tomlinson 25th Mar 2024
We Cant Thank Enough All At The Southgate & Roberts But Especially Darren Lucas For All The Support,Help,Understanding ,Kindness And Respect To Make Extremely Painful Situation To Be So Much More Bearable. Darren Went Over And Above To Help Us To Send Loving Father, Brother, Uncle, Nephew, Friend And My Ex Husband Brendon Off With Dignity He So Much Deserved 🙏 We Used Southgate &Roberts Chapel What Was Perfect For Brendon's Memorial Service..Because Brendon Have Family Back In South Africa They Arranged And Set Up Zoom Online So That Family Can Watch Service Live Online. They Were Extremely Helpful And Caring. And They Aren't There To Rip You Off Like Many Of The Big Funeral Directors. It Was Very Clear That They Are There To Support Families During Sad Times. I Would Highly Recommend Southgate & Roberts To Everyone Who Unfortunately Has Lost Their Loved Ones, But I Know They Will Be Cared For With Respect And Dignity. Thank You So So So MuchFrom Bottom Of My Heart , Brendons Daughters And Family And Friends ...We Are Eternally Greatful To Darren, Neil and Team At Southgate &Roberts 🙏
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5 Tanya Mann 14th Mar 2024
I cannot express enough how grateful we are as a family for all the support we have received with Mum’s funeral. The level of professionalism, respect and empathy shown has been outstanding! Darren in particular has made a difficult situation much easier and gone above and beyond to ensure our family and Mum were looked after and comforted when needed. I would highly recommend Southgate and Robert’s. We are very thankful for everything.
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5 Michael Griffith 13th Mar 2024
Southgate and Roberts were exceptional in every aspect. Very supportive, very communicative and empathetic at all times. At a time when you need it most they properly delivered.
The epitomy of excellence of service. I would not hesitate to recommend them to all -
5 Mark Hubert 5th Mar 2024
I recently had the experience of working with Southgate and Roberts for the funeral arrangements of my father, and I cannot express enough how grateful I am for their service, particularly the support and guidance provided by our funeral director, Liam.
From the very beginning, Liam was an anchor of support for us during one of the most challenging times of our lives. His welcoming nature and constant availability provided much-needed reassurance. He managed to make a difficult situation more bearable through his discreet and thoughtful advice, always respecting our wishes and providing guidance with the utmost sensitivity.
Liam's professionalism, coupled with his genuine compassion, truly made a difference. He was meticulous with every detail, ensuring that the service was conducted with dignity and in a manner that truly honored our loved one's memory. His dedication to not just meeting, but exceeding our expectations was evident in everything he did.
I wholeheartedly recommend Southgate and Roberts to anyone in need of funeral services. Liam's exemplary service and the overall professionalism of the team are commendable. They have my deepest gratitude for making a painful process as smooth and respectful as it could possibly be. Thank you, Liam, and the entire Southgate and Roberts team, for your kindness, understanding, and exceptional service. -
5 Manu Sadhananathan 3rd Mar 2024
Thank you all!
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5 Luis Pinto 2nd Mar 2024
Lovely service, a big thanks from the family.
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5 Wendy Nichols 27th Feb 2024
In what was a very difficult time, I felt that dad and us as a family were really well taken care of. Much appreciated.
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5 Rachel Biggs 19th Feb 2024
Liam provided a excellent professional service from start to finish he was very accommodating and was always available to answer questions and queries we had, we have used this company twice now and wouldn’t hesitate to use again in the future.
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5 Jackie Reeves 18th Feb 2024
Can highly recommend Southgate and Robert’s funeral directors following the recent passing of our Mum, they handled everything with compassion and complete professionalism. Everything was dealt with dignity and attention to detail. They made what was a very difficult time run smoothly for us.
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5 Steve Scurrell 31st Jan 2024
Courteous, respectful and kindly service.
Always a prompt and efficient response. -
5 Julie West 25th Jan 2024
I would recommend Southgate and Roberts to anyone.
The team were very helpful and supportive.
They made a difficult time easier to cope with. -
5 Paul Johnson 19th Dec 2023
At a time when we needed guidance, support and kindness Darren provided the most detailed, dedicated support that we could have hoped for. I felt that the attention wasn't just on the process of what needed to be done but on the wellbeing of myself and the wider family. Things went as smoothly as possible and the one issue that came up at the end, an oversight from us as a family, was smoothly picked up and resolved. As a family, we are so appreciative of all the staff at Southgate & Roberts - thank you.
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5 Joanne Parsons 15th Dec 2023
The funeral directors from the very first telephone call to collect my father having just passed away were very compassionate and kind and courteous, and assisted with everything we could possibly want and asked for. Even on arrival, to take my father to the funeral parlour they were understanding and even asked what time would we like dad's taxi to arrive to take him (I will never forget it as it really touched us that they were taking him and were so respectful to even refer to the car to take my departed dad as a taxi they were so kind) and ensured everything was dealt with and especially on the day. Everyone was professional and nothing was too much trouble and I would not hesitate to recommend them to anyone as they couldn't have been better. The staff were approachable and reachable at all times and the whole experience even though for us was a distressing time was co-ordinated and made all the arrangements so we had nothing to worry about throughout the day. I can't thank them enough for all they did and the staff were over and beyond helpful and caring.
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5 Angela Wain 8th Dec 2023
Southgate and Roberts have been a massive comfort to us at this very sad time. At every twist and turn Liam has supported us. Our lovely husband and father, grandad has been shown the upmost respect and dignity throughout. We cant thank them enough for going above and beyond.
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5 Chantelle Waters 4th Dec 2023
Absolutely amazing from start to finish!! Would highly recommend! Liam was incredible, so helpful, supportive and understanding! :)
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5 Dawn Manning 26th Nov 2023
Thank you so much to liam and all the team, they were all so lovely, respectful and kind.
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5 Sarah Heaney 26th Nov 2023
Darren and his Team looked after us all with so much patience and compassion. From the moment they took mum into their care until we said goodbye to her on the day of the funeral they were there for us at any time. They added the personal touch which brought the whole family so much peace. We will forever be grateful to them.
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5 Sally Rushton 13th Nov 2023
Southgate & Roberts were most professional and caring at the same time whilst dealing with Alf and the family. Liam couldn't have helped us enough and made the whole process easy and as stressful as possible. I would definitely recommend Southgate and Roberts for their caring, yet professional services.
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5 Claire Bull 7th Oct 2023
The S&R Team were an incredible support to our family
From the time that I first called and spoke to Darren, walking us through every step, keeping us informed and providing recommendations. I never felt, for one moment, that it wouldn't be fine.
What made them exceptional was the very personal steps they took on the day to honour Dad. I can't tell you how much comfort that gave us on the day and how it made everyone smile at a time when our hearts were broken.
They were exceptional. -
5 Bruno Bardella 6th Sep 2023
Kind, thoughtful and professional .Excellent service.