Southgate & Roberts Funeral Directors

5 Janice Daniel 11th Nov 2024

Anyone who, like me recently, finds themselves in the unenviable position of needing to choose a funeral director should look no further than Southgate and Roberts.
Liam and his team could not have done more in any aspect of the funeral arrangements for my dear husband Richard. Not only were they highly accomplished and professional throughout but they demonstrated a remarkable degree of human kindness that was shown in the lengths to which they went to reassure me that all was well and there was no need for me to worry about anything other than to concentrate on the enormity of the occasion. I felt safe and cared for in their capable hands and am truly grateful.
When this beautiful promise found in God’s Word at Revelation 21: 3,4 becomes a reality, “… death will be no more, neither will mourning nor outcry nor pain be anymore. The former things have passed away.”, then we will have no further need of any of the services this firm kindly provides as there will be no more funerals, cremations or graves. Even more wonderful to contemplate is the assurance found elsewhere at John 5: 28 and Acts 24: 15 that those already sleeping in death, safe in God’s memory, will be brought back to life.
With heartfelt thanks,
Jan Daniel

5 Kayleigh McLaughlin 29th Oct 2024

Thankyou. You showed kidness and compassion at a time we as a family were dealing with the loss of our beloved father. You made it feel personalised and listened to us.

5 Linda Green 21st Oct 2024

My very grateful thanks to Liam and his team for their exceptional care, sensitivity and compassion shown towards us at such a difficult time.  They were professional, extremely helpful, always available and so kind.  I would highly recommend them.

5 Brian Nichols 9th Sep 2024

Helpful, caring, profesional service at a time you really need it. I would highly recommend Liam and team. 

5 Patricia Osborn 7th Sep 2024

We received exceptional service in every respect from the first moment we had contact with Southgate and Roberts.

A special mention however must go to Darren Lucas who guided us through a very traumatic time as we made arrangements for the funeral of our beloved only son Ian. Darren remained professional at all times, but helped and guided us through the formalities with compassion, caring and understanding ensuring that we understood what was needed every step of the way. Nothing was too much trouble for Darren and he was always there if we needed support or guidance. He arranged a wonderful Celebrant, Rachel Metson,to officiate at the service. He also advised on suitable music, arranged the printing of the Orders of Service and collated the family phographs to be shown at the Time of Reflection during the service.

On the day of Ian's funeral Darren was there in his usual professional and caring manner making sure that everything went smoothly.

We must also mention Liam and other members of their staff who cared for our son with dignity and respect at all times. Also the staff assisting at Ian's funeral.

Anyone having to arrange a funeral for their loved one, would have difficulty finding more professional and caring Funeral Directors than Darren, Liam and their team at Southgate and Roberts.

For all the help and support we received from everyone we say thank you, we will be forever grateful.

Pat and Michael Osborn

5 Lucy Chaplin 31st Aug 2024

Very helpful and looked after everyone 

5 Tracy Horlock 23rd Aug 2024

I cannot praise the personal touch given to me and my family on our sad loss of a dear husband dad and grandad. Totally professional on every level and extremely helpful throughout.   They looked after my husband right from the start and handled problems that cropped up along the way. Darren and Liam were the two funeral directors we dealt with and I would recommend them to anyone requiring funeral services. 10/10. Well done. Very pleased. 

5 Hazel Wasylko 12th Aug 2024

Very respectful & kind & went above & beyond to meet our requests. Everything was made so much easier with their services in a very stressful & emotional time. 

5 Victoria Fletcher 16th Jul 2024

Fabulous service with amazing attention to detail. Made everything so much easier at a very very difficult time. Thank you so much

5 Leigh Stroud 9th Jul 2024

Liam and his lovely staff sent my dad off so professional and caring. They made us all feel cared for and everything we wanted for dad was done. I would like to thank them all on behalf of mum and me. Can’t say how thankful we all were. I would recommend them for anyone at such a sad time. 

5 Hannah Hetherington 7th Jun 2024

I was very impressed with everything Liam and his team did for us as a family.
Very professional and nothing was too much trouble.

5 Michael Shepherd 11th May 2024

During the preparatory phases prior to the funeral, Liam made sure we understood when we had to make our inputs into the process and sent us review schedules to ensure we were on top of things from our side. During the funeral, Liam did a lovely job of keeping us on track in an orderly but compassionate way. We were all very appreciative of being smoothly guided through a difficult day.

5 Aleks Szymanski 29th Mar 2024

We live in the USA and had to organize everything from afar. The Southgate & Roberts team was exceptional in delivering all the aspects of a beautiful funeral service. Highly recommended.

5 Sarmite Tomlinson 25th Mar 2024

We Cant Thank Enough All At The Southgate & Roberts But Especially Darren Lucas For All The Support,Help,Understanding ,Kindness And Respect To Make Extremely Painful Situation To Be So Much More Bearable. Darren Went Over And Above To Help Us To Send Loving Father, Brother, Uncle, Nephew, Friend And My Ex Husband Brendon Off With Dignity He So Much Deserved 🙏 We Used Southgate &Roberts Chapel What Was Perfect For Brendon's Memorial Service..Because Brendon Have Family Back In South Africa They Arranged And Set Up Zoom Online So That Family Can Watch Service Live Online. They Were Extremely Helpful And Caring. And They Aren't There To Rip You Off Like Many Of The Big Funeral Directors. It Was Very Clear That They Are There To Support Families During Sad Times. I Would Highly Recommend Southgate & Roberts To Everyone Who Unfortunately Has Lost Their Loved Ones, But I Know They Will Be Cared For With Respect And Dignity. Thank You So So So MuchFrom Bottom Of My Heart , Brendons Daughters And Family And Friends ...We Are Eternally Greatful To Darren, Neil and Team At Southgate &Roberts 🙏

5 Tanya Mann 14th Mar 2024

I cannot express enough how grateful we are as a family for all the support we have received with Mum’s funeral. The level of professionalism, respect and empathy shown has been outstanding! Darren in particular has made a difficult situation much easier and gone above and beyond to ensure our family and Mum were looked after and comforted when needed. I would highly recommend Southgate and Robert’s. We are very thankful for everything.

5 Michael Griffith 13th Mar 2024

Southgate and Roberts were exceptional in every aspect. Very supportive, very communicative and empathetic at all times. At a time when you need it most they properly delivered.
The epitomy of excellence of service. I would not hesitate to recommend them to all

5 Mark Hubert 5th Mar 2024

I recently had the experience of working with Southgate and Roberts for the funeral arrangements of my father, and I cannot express enough how grateful I am for their service, particularly the support and guidance provided by our funeral director, Liam.

From the very beginning, Liam was an anchor of support for us during one of the most challenging times of our lives. His welcoming nature and constant availability provided much-needed reassurance. He managed to make a difficult situation more bearable through his discreet and thoughtful advice, always respecting our wishes and providing guidance with the utmost sensitivity.

Liam's professionalism, coupled with his genuine compassion, truly made a difference. He was meticulous with every detail, ensuring that the service was conducted with dignity and in a manner that truly honored our loved one's memory. His dedication to not just meeting, but exceeding our expectations was evident in everything he did.

I wholeheartedly recommend Southgate and Roberts to anyone in need of funeral services. Liam's exemplary service and the overall professionalism of the team are commendable. They have my deepest gratitude for making a painful process as smooth and respectful as it could possibly be. Thank you, Liam, and the entire Southgate and Roberts team, for your kindness, understanding, and exceptional service.

5 Manu Sadhananathan 3rd Mar 2024

Thank you all!

5 Luis Pinto 2nd Mar 2024

Lovely service, a big thanks from the family.

5 Wendy Nichols 27th Feb 2024

In what was a very difficult time, I felt that dad and us as a family were really well taken care of. Much appreciated.

5 Rachel Biggs 19th Feb 2024

Liam provided a excellent professional service from start to finish he was very accommodating and was always available to answer questions and queries we had, we have used this company twice now and wouldn’t hesitate to use again in the future. 

5 Jackie Reeves 18th Feb 2024

Can highly recommend Southgate and Robert’s funeral directors following the recent passing of our Mum, they handled everything with compassion and complete professionalism. Everything was dealt with dignity and attention to detail. They made what was a very difficult time run smoothly for us. 

5 Steve Scurrell 31st Jan 2024

Courteous, respectful and kindly service. 
Always a prompt and efficient response. 

5 Julie West 25th Jan 2024

I would recommend Southgate and Roberts to anyone.
The team were very helpful and supportive.
They made a difficult time easier to cope with.

5 Paul Johnson 19th Dec 2023

At a time when we needed guidance, support and kindness Darren provided the most detailed, dedicated support that we could have hoped for. I felt that the attention wasn't just on the process of what needed to be done but on the wellbeing of myself and the wider family. Things went as smoothly as possible and the one issue that came up at the end, an oversight from us as a family, was smoothly picked up and resolved. As a family, we are so appreciative of all the staff at Southgate & Roberts - thank you.