Jackson Family Funeral Directors, Worcester

150 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Kristine Melnikova 26th Apr 2020

These funeral directors were amazing - attention to detail, their caring attitude, their efforts to carry out unusual requests in this sad time. Whether you're looking to the future or trying to organise a funeral today I can highly recommend it. 

Glenda Prescott 7th Apr 2020

Jackson family funeral directors were absolutely amazing, respectful, and dealt with all aspects of the funeral arrangements I am so pleased I chose them and would highly recommend them

Alan Phillips 27th Mar 2020

Excellent service from start to finish would highly recommend at a very difficult time the help l received was first class 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Kristine Melnikova 26th Apr 2020

    These funeral directors were amazing - attention to detail, their caring attitude, their efforts to carry out unusual requests in this sad time. Whether you're looking to the future or trying to organise a funeral today I can highly recommend it. 

    Matthew Jackson replied
    Thank you Kristine for your comments and review.
    Best wishes to you and your family - Lee
  • 5 Glenda Prescott 7th Apr 2020

    Jackson family funeral directors were absolutely amazing, respectful, and dealt with all aspects of the funeral arrangements I am so pleased I chose them and would highly recommend them

    Matthew Jackson replied
    Thank you Glenda for your kind words and review. We are always here. Best wishes to you and the family - Lee.
  • 5 Alan Phillips 27th Mar 2020

    Excellent service from start to finish would highly recommend at a very difficult time the help l received was first class 

    Matthew Jackson replied
    Thank you Alan for your review and kind words. It was a privilege to have been able to help you at such a difficult time. Best wishes - Lee
  • 5 Sarah Wilkes 10th Mar 2020

    This was my first time of organising a funeral and at such a difficult time, Jackson Family Funeral Directors guided me through the process with such care, patience and compassion. Special mention to Lee Russell who went above and beyond to make sure Dad’s Funeral was just perfect. 

    Matthew Jackson replied
    Thank you Sarah for your kind words. It was a pleasure & privilege to look after Graham throughout. Our service to you and the family continues, best wishes - Lee
  • 5 Keith Bromyard 10th Mar 2020

    Lee was very understanding and sympathetic in dealing with our recent very sad loss. Giving time, advice and great respect to the family and the deceased Lee and his team were excellent on the day of the funeral giving detailed tuition and assistance to close family coffin bearers.  Finally giving very good aftercare. 

    Matthew Jackson replied
    Many thanks Keith, I'm glad that we were able to help you the family at such a sad time. Our aftercare continues for you all. Best wishes - Lee
  • 5 Alison Griffin 7th Mar 2020

    From the first point of contact everything ran smoothly. We were kept fully informed of what would happen when. Staff were sympathetic and efficient.

    We have used Jacksons for both my parents funerals and their service and support has been excellent.

    Matthew Jackson replied
    Thank you Alison for your kind words and for putting your trust in Jackson Family Funeral Directors during this difficult time. Our service to you and your family continues, best wishes - Lee.
  • 5 Philip Niblett 9th Feb 2020

    Very helpful and considerate.

    Matthew Jackson replied
    Thank you for your review - Lee
  • 5 Karl Bedford 31st Jan 2020

    Jackson's gave a father a wonderful final farewell, we cannot fault the service they provided.
    Their attention to the little details was relaxing and comforting to know that everything was going to go smoothly.
    On the day we couldn't have been prouder, all who attended the service afterwards said how well Jackson's dealt with my father passing with total respect and dignity.
    We can honestly recommend them without hesitation.

    Matthew Jackson replied
    Thank you Karl for your kind words and for taking the time to leave your review. Best wishes to you and the family - Lee.
  • 5 Barbara Sumner 27th Jan 2020

    We were very pleased to have Jackson Family Funeral Directors to arrange my husbands funeral. They were professional, understanding and sympathetic through a very difficult and emotional time. They kept me well informed each step of the way, nothing was too much trouble. The day of the funeral went smoothly and, although emotional, with their help and guidance was stress free.
    Special thanks to Lee and everyone at Jackson's Family Funerals.
    I would highly recommend them.

    Matthew Jackson replied
    Barbara, thank you so much for your kind words . I'm pleased everything went as you wished and we were able to help at such a sad time - Lee.
  • 5 Jose Morris 20th Jan 2020

    Extremely pleased with the way Derek's funeral was conducted everyone concerned so helpful and caring. Everything we requested was adhered to. Jenny the celebrant so kind and thoughtful. Everyone went that extra mile, we would recommend you without hesitation. Thank you all so much.

    Matthew Jackson replied
    Hi Jose, I'm very pleased everything went as you wished. Thank you for your kind words and review, best wishes - Lee
  • 5 Steve Baker 13th Jan 2020

    I cannot speak highly enough for this company.  After losing my partner just before Christmas I realised we didn't have any idea of who to use for the funeral, and the only way to choose one in Worcester was to look online and read the reviews.  Jacksons website was bright and informative and they had plenty of recent reviews which all spoke highly of the service you can expect.  From the initial enquiry and all the way through this process, and to the day of the funeral, they have been compassionate, caring and professional throughout.  Lee and Sarah and the team at Jacksons delivered on every aspect, nothing was too much trouble.
    We are so pleased we put our trust in them to help us honour Sarah's life.  
    Thank you so much. 

    Matthew Jackson replied
    Thank you Steve for your kind words and taking time to leave this review on our services. I'd like to personally thank you and for putting your trust in Jackson Family Funeral Directors during this difficult time. Our service to you and your family continues, best wishes - Lee.
  • 5 Richard Lee 9th Jan 2020

    Jackson have provided a excellent and supportive professional service and I would highly recommend them

    Matthew Jackson replied
    Richard, thank you for taking the time to leave a review and for your kind words - Lee
  • 5 Margaret Telford 8th Jan 2020

    Very caring, thoughtful, helpful and kind. Would highly reccomend them.

    Matthew Jackson replied
    Thank you Margaret for review and kind words - Lee.
  • 5 Karen Thomas 20th Dec 2019

    Worcester Branch of Jackson Family Funeral, recently took care of my beloved Mom's funeral.
    Lee, was absolutely brilliant. He took care of every little detail and was so caring, kind and considerate. He kept us updated every step of the way. Betty's family, are all very thankful and appreciative for everything. We can highly recommend them.

    Matthew Jackson replied
    Karen, thank you for leaving a kind review on our services. It was a privilege to have looked after Betty and to have been able to support you at such a sad time. Our door is always open - Lee
  • 5 Ruth Gibbs 18th Dec 2019

    Lee and Sarah were caring, compassionate and very attentive to all our needs with regular communication and a first class service. Everything went perfectly and we would use and recommend your services to others. Please bring our comments to the above mentioned. Thank you very much.

    Matthew Jackson replied
    Thank you Ruth for your kind comments and time. I am very pleased everything went as you wished. Our after care and support continues - Lee
  • 5 Henry Crosdale 7th Dec 2019

    Lee thank you and all your colleagues so much for my Auntie Rita's funeral it was just so beautiful you guy's are truly amazing every detail was perfect , I've never met such lovely people like yourselves before I would highly recommend your services again love Ann xxx

    Matthew Jackson replied
    Ann, thank you for your time in writing this review and for your lovely words towards myself and the team. Our door is always open - Lee
  • 5 Karen Jenkins 5th Dec 2019

    I cannot begin to tell you how very overwhelmed I was with the absolute professionalism, sympathy, support, and care  Jackson’s showed us at a very difficult and upsetting time. They never put any pressure on us with our decision making, allowed us to take our time with everything. Nathan looked totally at peace when we viewed him, which is what we needed. The funeral was without complications. The celebrant they chose was wonderful. I cannot praise them highly enough. We all send our heartfelt thanks, and would totally recommend Jackson’s without hesitation. Karen x

    Matthew Jackson replied
    Karen, thank you for your kind words to the staff here at Jackson Family Funeral Directors. I'm glad everything went as you could of wished for. Our support for you and your family is always here. - Lee
  • 5 Tracey Howe 24th Nov 2019

    Our main point of contact Lee Russell, was friendly, sympathetic and professional. He was understanding of our needs knowing a member of the family might not have been able to attend the funeral after a certain date. But thanks to Lee, she was able to attend.
    The celebrant Jenny, delivered a service that mum would have liked.

    Matthew Jackson replied
    Thank you Tracey for your kind words. It was a privilege to look after Kath and your family - Lee.
  • 5 Nicola Wheatley 19th Oct 2019

    I would highly recommend the Jackson family funeral directors. I recently used their services to help me organise my Mum’s funeral and I was so impressed with their professionalism and help along the way in such a difficult process. The service for my mum was beautiful and wouldn’t have been possible without their help and expertise. Thankyou for everything!  

    Matthew Jackson replied
    Thank you Nicola for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes.
  • 5 Geoff Knight 26th Aug 2019

    Lee helped us through a difficult time with his efficient and caring attitude. Definitely would use their services again,

    Matthew Jackson replied
    Thank you Geoff for your kind words and taking the time to leave a review.
  • 5 Nancy Roberts 12th Aug 2019

    At such a difficult time the respect, dignity and professionalism shown by everyone at Jacksons Family Funeral Directors was no less than outstanding. Trustworthy, reliable and honest in every aspect of the process throughout, we as a family can not recommend them highly enough. We will never be able to thank them enough for making a very difficult day very special.

    Matthew Jackson replied
    Thank you Nancy for your kind words and taking the time to leave a review. We're pleased that everything went according to you and your families wishes.
  • 5 Sarah Hughes 24th Jun 2019

    Our family can not thank Lee enough, for all of his help and support he has given both me and my family. He did mum so proud on the day. Thank you. 

    Matthew Jackson replied
    Dear Sarah, Thank you for the kind words given and taking the time to leave a review. We're pleased that everything went according to your wishes.
  • 5 Ashley Brassington 2nd Jun 2019

    Lee was absolutely perfect in every aspect of the service that was provided for my fathers funeral. He was very reassuring and the day ran very smoothly thanks to his professionalism and his staff were also of an incredibly high standard. I could not recommend Jackson Funeral services highly enough as they cater for all your needs and more. Excellent service 

    Matthew Jackson replied
    Thank you for your kind words Ashley and recommendation. We're pleased that everything went according to your wishes. Thank you taking the time to leave a review.
  • 5 Kimberley Joels 14th May 2019

    Jackson's Family Funeral Director's provided by far the best service for my Dads funeral. As soon as I stepped foot in the Barbourne office I felt very welcome and at ease, everyone we met in the process of arranging the funeral and chapel of rest visits were amazing, I could not fault any of them. I was really pleased with Jackson's for going the extra mile for putting our minds at ease knowing my dad was being treated with dignity and a lot of care after his passing. I didn't know of this funeral director until my sister in law mentioned them, but now I would recommend them to anyone. You are treated with total respect, compassion and empathy and I cannot thank them enough for the service they have provided.

    Matthew Jackson replied
    Thank you for your kind words Kimberley.

    We're pleased that everything went according to your wishes. It was our privilege to look your family as well as Dad. Thank you taking the time to leave a review.
  • 5 John Freeman 5th May 2019

    I couldn't have wished for better funeral directors. Everything was handled with dignity and professionalism. I didn't have to organise anything - everything was done for me and I can't thank them enough. I would certainly recommend Jackson Family Funeral Directors to anyone with complete confidence.

    Matthew Jackson replied
    Dear John, Thank you for your kind words and recommendation. We're pleased that everything went according to your wishes. Thank you taking the time to leave a review.

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Kristine Melnikova 26th Apr 2020

These funeral directors were amazing - attention to detail, their caring attitude, their efforts to carry out unusual requests in this sad time. Whether you're looking to the future or trying to organise a funeral today I can highly recommend it. 

Glenda Prescott 7th Apr 2020

Jackson family funeral directors were absolutely amazing, respectful, and dealt with all aspects of the funeral arrangements I am so pleased I chose them and would highly recommend them

Alan Phillips 27th Mar 2020

Excellent service from start to finish would highly recommend at a very difficult time the help l received was first class 

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