Jackson Family Funeral Directors, Worcester

150 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Mark Teague 4th Jul 2022

Everyone at Jackson's did a fantastic job and provided an excellent service in what was a difficult time. We went for an usual service that was very informal with the objective being a celebration of a life rather than mourn the loss of one. My wife's wishes contained certain 'colourful' requests in which Sarah and her team weren't phased about and embraced every unusual condition, which we very much appreciated. They supported us with every aspect of the arrangements and especially on the day of the funeral. We certainly would recommend Jackson's Family Funeral Directors to anyone, without hesitation.

Georgina Newman 29th Jun 2022

From the moment we met Sarah everything got a bit easier! Can’t say how amazing these guys and Jenny our celebrant are. THANK YOU!! 

Tracy Bagg 1st Jun 2022

At a time when you are your most vulnerable, you need someone to help and guide, with quiet efficiency. Jackson's had that in bucketfuls. Sarah was compassionate, empathetic and so kind. The planning of mum's funeral was made so easy and on the actual day, the team that took us through were fabulous. Nothing was too much trouble and everything was taken care of, without me having to worry. I can't thank Sarah, Tim and the team enough for their support at a very sad time.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Mark Teague 4th Jul 2022

    Everyone at Jackson's did a fantastic job and provided an excellent service in what was a difficult time. We went for an usual service that was very informal with the objective being a celebration of a life rather than mourn the loss of one.

    My wife's wishes contained certain 'colourful' requests in which Sarah and her team weren't phased about and embraced every unusual condition, which we very much appreciated. They supported us with every aspect of the arrangements and especially on the day of the funeral.

    We certainly would recommend Jackson's Family Funeral Directors to anyone, without hesitation.

  • 5 Georgina Newman 29th Jun 2022

    From the moment we met Sarah everything got a bit easier! Can’t say how amazing these guys and Jenny our celebrant are. THANK YOU!! 

  • 4 Tracy Bagg 1st Jun 2022

    At a time when you are your most vulnerable, you need someone to help and guide, with quiet efficiency. Jackson's had that in bucketfuls. Sarah was compassionate, empathetic and so kind. The planning of mum's funeral was made so easy and on the actual day, the team that took us through were fabulous. Nothing was too much trouble and everything was taken care of, without me having to worry. I can't thank Sarah, Tim and the team enough for their support at a very sad time.

  • 5 Vickie Ravenhill 24th May 2022

    From the moment contact was made with Jackson’s they greeted us with kindness and empathy. Throughout the process nothing was to much trouble and met all our expectations and more to a very high and professional standard.  Sarah and the team were amazing paying attention to every little detail to make the the funeral the best it could be for my Aunties final farewell. As a family we cannot thank them enough and would highly recommend. 

  • 5 Nick Light 22nd May 2022

    Very professional and attentive service throughout.  Arrangements were handled with sensitivity and their costs were clearly explained and unambiguous. 

  • 5 Sally Rose 4th Apr 2022

    Sarah was very supportive and sympathetic in guiding me through the formalities, showing real patience and understanding. Thank you.

  • 5 Karl Worthington 24th Mar 2022

     Once again I have used Jacksons for my mother‘s funeral so much expertise and compassion were given to me and my family can’t fault anything Tim and Sara are exceptional 

  • 5 Suzy Strangeways 24th Mar 2022

    The family of the late Robert King, would like to express how much undivided attention, care, thoughts of sincerity, were given, especially by Sarah and everyone at Jackson Family Funeral Directors, during a very difficult time for the family.
    We would thoroughly recommend Jackson Family Funeral Directors,, no matter what the age of the person/child concerned, in your bereavement, they are totally without fault, from your first introduction, right up until the end of a truly sad occasion.

  • 4 Thomas Squire 21st Mar 2022

    Would have been Excellent score but only slight drawback was on two occasions my surname was misspelt (on initial quote and email address leading to emails going astray).
    Accuracy with such things should be a given.
    First class service otherwise!

  • 5 Gerry Lowe 18th Feb 2022

    Sarah was always helpful in making complicated arrangements, and although she was self-isolating for the event itself, Tim was able to stand in without a flaw. Everything went exactly as planned and the whole occasion was managed faultlessly.

    I would definitely recommend Jacksons.

  • 5 Carol Skeffington 30th Jan 2022

    I can’t speak more highly of them, right from Sarah coming to my home she was so lovely helpful understanding and listened to how I was feeling not pushing me into things I didn’t need, the celebrant Jenny whom they work along side with was amazing and on the day of the Funeral they were so professional they were the right fit for me I would highly recommend them. 

  • 5 Mandy Churchill 25th Jan 2022

    He was a big man. My son had to help him up which will probably scar him for life. Should have had more paull bearers. On a good note, Sarah was wonderful and helped me so much. Unfortunately, I will be using your services again.

  • 5 Carl Gibbs 6th Jan 2022

    Everything arranged beautifully and could not have been more helpful with setting everything up. Kept in contact about every detail to make sure it was what my wife would have wanted.

    Everyone said the service was perfect and my wife would have been very proud.

    Every staff member I met was professional and respectful.

    Wonderful company to enlist at the hardest time of your life.

    Wish i could leave more than 5 stars

    Jackson Family replied
    Thank you so much Carl, your kind words are very much appreciated by Sarah and all of the team at Jacksons. Best wishes, Tracey
  • 5 Michelle Parsons 24th Dec 2021

    The care and help given to me in sorting out my brothers funeral was just brilliant. Sarah made an extremely difficult time easier to cope with and I am so very grateful.

    Jackson Family replied
    Thank you so much Michelle for your kind review, it is very much appreciated by Sarah and the rest of the team. Best wishes for 2022.
  • 5 Kate Hooton 24th Dec 2021

    Sarah was amazing from start to finish and has kept us updated the whole time. 

    Jackson Family replied
    Thank you Kate, your kind words are very much appreciated by Sarah and the rest of the team at Jacksons.
  • 5 Yvonne Hemming 21st Dec 2021

    I found Jackson funeral services excellent, I found the whole process hard of course, but the lady who looked after me from start to finish was a lady called Sarah!, She guided me step by step through the arrangements, and choices of what I wanted, I with my dear sister decided to go with a celebrant service which focuses on the person who has passed away and not it being all about religion.From meeting the lovely celebrant Jenny who wrote such lovely sentiments and got my husband off to a Tee, through some notes was terrific and did him proud on the day, I thank you so much. They were all so approachable and professional, but they felt like friends more than a business, I literally had everything taken care of even the flowers and the wake which was perfect,all of this was a great relief given the grief I am going through.so yes I would strongly recommend them,as nothing was too much trouble and for what obviously was a very upsetting day went smoothly.my sincere thanks to Sarah who was an absolute Star for me, such a lovely caring person who gave me comfort and understanding, thank you so much Sarah.

    Jackson Family replied
    Thank you Yvonne, your kind words they are very much appreciated by Sarah and the whole of the team. Best wishes for Christmas and the New Year.
  • 5 Jane Brooks 13th Dec 2021

    From my initial contact with the staff I knew I wanted them to take care of my son after he passed away suddenly. Their care, support and understanding towards us all will stay with me. We had excellent communication with them and they were highly professional and dignified throughout, explaining each step carefully to us. I needed a lot of advice and they were very fair and honest in giving it. The funeral was as perfect as I could hope for, made possible by all the staff and the celebrant. I would recommend Jackson’s to anyone I know who may be faced with a loss, they cared for my son, myself and my family and for that I am so grateful.

    Jackson Family replied
    Thank you so much for those kind words Jane, it was both an honour and a priviledge to be able to look after your son and family at such a sad time. Best Wishes Tracey and all of the team at Jacksons.
  • 5 Robert Fortune 1st Dec 2021

    A very well run and friendly funeral directors, will highly recommend, very supportive in you time of sorrow.

    Jackson Family replied
    Thank you so much Margaret for your kind words, they will be passsed on to the whole of the team.
    Best wishes, Tracey
  • 5 Florence Harrison 1st Dec 2021

    The death of my father was sudden and a shock to my mother and I. We have been advised by a neighbour to use Jackson Family Funeral Service and we were not disappointed. Sarah who is based at the Worcester branch, was kind, calm and welcoming. As we navigated our way around planning a fitting send off and the legalities that this entailed. Sarah showed us a range of different options and gave opinion of best fits based on her extensive knowledge but we did not feel pushed to choose what had been suggested. Sarah gave us time to consider and did not rush us. Sarah was respectful and treated him care and consideration while he was in the Jackson funeral’s care, we were able to see this for ourselves when we visited my dad in the chapel of rest. The day of the funeral went very well and dad was given a wonderful send off from this world into whatever may come next. Should a family member, friend or colleague need to contact a funeral directors, then we will be recommending Jacksons to them. You and your loved one are both cared for. 

    Jackson Family replied
    Thank you so much Florence for your kind feedback. Sarah and the team at Jacksons were honoured to be able to help you at such a sad time. Best wishes, Tracey
  • 5 Karl Worthington 15th Oct 2021

    The whole team at Jackson’s are amazing , nothing was too much trouble when arranging family funeral 
    Sarah went above and beyond her role to support the family through this very difficult time 
    We had a family thank you all from the bottom of our hearts 

    Jackson Family replied
    Thank you Karl, for your kind words it is very much appreciated by Sarah and all of the team at Jackson's. Best wishes, Tracey
  • 5 Michelle Crowther 15th Sep 2021

    Sarah was just amazing from the first time we met her all the way through to dads funeral. Nothing was too much trouble for her. The kindness and compassion she showed to mum (and my brother and I) was outstanding. ‘Thankyou’ seems inadequate but it is sent with sincere gratitude for Sarah and her team. Thankyou so much. 

    Jackson Family replied
    Thank you so much Michelle for your kind words, your thanks will be passed on to the Jackson team. Best wishes, Tracey
  • 5 Keith Richardson 30th Aug 2021

    Very impressed with all of Peggy's funeral arrangements from start to finish. Your compassion and complete professionalism was nothing less than first class. A special thanks goes to Sarah and Jenny whose visits to the family home certainly put all at ease at this sad time. Let me not forget the other members of your team who were equally very professional and impressive. On behalf of all Peggy's family, a big thank you.

    Jackson Family replied
    Thank you very much for your kind review. Sarah, Jenny and all at Jacksons take pride in what they do, and were only too pleased to be able to help you at such a distressing time, your thanks will be forwarded to everyone concerned. Thanks again, best wishes, Tracey
  • 5 Eileen Austin 21st Aug 2021

    I would like to thank everyone for their kindness and empathy shown to me during the arrangements for my sons funeral especially Sarah she was amazing nothing was too much trouble she was very patient and understanding i would highly recommend this firm and last but not least i would just like to thank johnathan for taking my first call to jacksons he's got amazing telephone manners he made me feel that he knew my son and the sympathy he showed me i knew straightaway i wouldn't be phoning any other funeral directors to take good care of my son once again thank you all i would highly recommend jacksons funeral directors

  • 5 Rita Peach 20th Aug 2021

    Sarah and the team were excellent, friendly, approachable yet professional at all times. Having taken into account our requirements they made the experience very personal. 

    Jackson Family replied
    Thank you Rita, for taking the time to give us such positive feedback, it is greatly appreciated by everyone at Jacksons and especially by Sarah, who takes great pride in what she does. Best Wishes, Tracey
  • 5 Lindsay Grandison 19th Aug 2021

    I cannot thank Sarah and the Team enough for their professionalism, efficiency and sensitivity during this exceptionally difficult time.
    Their approach was highly personalised and they fulfilled every wish of both my mother and myself with enthusiasm and confidence, giving helpful recommendations and advice, and words of comfort and encouragement when needed. They so expertly facilitated the difficult logistics of preparing for a funeral for somebody who had passed in a different County. Their hard work and compassion resulted in a meaningful and stress-free preparatory experience and a beautiful and seamless service, which was greatly appreciated by all who attended. I would highly recommend Jackson Family Funeral Directors, Worcester, for anybody looking for an intimate and supportive environment to collaborate in creating a highly personalised service for their loved one.

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Mark Teague 4th Jul 2022

Everyone at Jackson's did a fantastic job and provided an excellent service in what was a difficult time. We went for an usual service that was very informal with the objective being a celebration of a life rather than mourn the loss of one. My wife's wishes contained certain 'colourful' requests in which Sarah and her team weren't phased about and embraced every unusual condition, which we very much appreciated. They supported us with every aspect of the arrangements and especially on the day of the funeral. We certainly would recommend Jackson's Family Funeral Directors to anyone, without hesitation.

Georgina Newman 29th Jun 2022

From the moment we met Sarah everything got a bit easier! Can’t say how amazing these guys and Jenny our celebrant are. THANK YOU!! 

Tracy Bagg 1st Jun 2022

At a time when you are your most vulnerable, you need someone to help and guide, with quiet efficiency. Jackson's had that in bucketfuls. Sarah was compassionate, empathetic and so kind. The planning of mum's funeral was made so easy and on the actual day, the team that took us through were fabulous. Nothing was too much trouble and everything was taken care of, without me having to worry. I can't thank Sarah, Tim and the team enough for their support at a very sad time.

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