Jackson Family Funeral Directors, Worcester

150 reviews

Independent funeral directors in Worcester, serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Shelia Handley 24th Mar 2023

Jacksons have been a great help and provided just what i needed. Working with Sarah at Worcester was very easy and i wouldnt hesitate to recommend them.

Allan Jones 21st Mar 2023

Sarah and the staff at Jacksons were amazing our day ran smoothly and was better than we hoped. The celebrant Tracy Fellowes (chosen by Sarah) was brilliant and helped create a wonderful celebration of my wife Jan's life. Sarah also recommended The Bull at Fernhill heath for the wake, this was the perfect venue and everyone remarked on the food they provided. Sarah was terrific and helped ease us through a sad and difficult time. xx

Gail Macdonald 11th Mar 2023

Mum's funeral was perfect. All the staff at Jackson's were very professional. Sarah was amazing from the planning to the actual morning nothing was to much trouble. It was a huge weight off my shoulders knowing everything was going to be fine. Thank you so much.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01905 950130

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The Worcester funeral home has a private chapel of rest, private car parking and fully equipped mortuary. The home is managed by experienced funeral director Sarah Hewlett, who joined Jackson Family Funeral Directors after a career in the care sector. Her background of direct family interactions in a care environment meant her personality and drive was perfect for the funeral profession. Sarah managed the direct cremation business for the Worcester funeral directors during the pandemic, before becoming a specialist in arranging bespoke funeral requests.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Shelia Handley 24th Mar 2023

    Jacksons have been a great help and provided just what i needed. Working with Sarah at Worcester was very easy and i wouldnt hesitate to recommend them.

  • 5 Allan Jones 21st Mar 2023

    Sarah and the staff at Jacksons were amazing our day ran smoothly and was better than we hoped. The celebrant Tracy Fellowes (chosen by Sarah) was brilliant and helped create a wonderful celebration of my wife Jan's life. Sarah also recommended The Bull at Fernhill heath for the wake, this was the perfect venue and everyone remarked on the food they provided. Sarah was terrific and helped ease us through a sad and difficult time. xx

  • 5 Gail Macdonald 11th Mar 2023

    Mum's funeral was perfect. All the staff at Jackson's were very professional. Sarah was amazing from the planning to the actual morning nothing was to much trouble. It was a huge weight off my shoulders knowing everything was going to be fine. Thank you so much.

  • 5 Sandra Blake 8th Mar 2023

    The Jackson Family Funerals Team, spearheaded by Sarah and Mark, could not have been more helpful, courteous, attentive and prompt in their dealings to ensure Mum's travel, care at the premises, funeral and burial arrangements went smoothly. Some adaptions had to be made at a late stage in the process, but all was accommodated and a respectful service led by their lovely celebrant 'Jenny' was duly organised and reverentially performed, with the aftercare requests promptly followed up by the company.
    My family and I would wholly recommend Jackson Family Funerals' professional services for anyone looking for peace of mind and a supportive team that take care of all the details, where it is so important that your family feel completely looked after at such a difficult and sad time. Thank you.

  • 5 Rachel Boon 12th Feb 2023

    Thank you to the Jackson team for helping me through the most difficult time in my life. They took care of me from the moment I called, and I could not have felt any more supported. 

  • 5 K. A. 5th Feb 2023

    Sarah and the team made a very difficult time as easy and problem free as can be expected. I felt listened to without judgement and all my requests regarding my wife's funeral were met, even down to the celebrant a delightful lady called Anne.

    Would recommend to other families without reservation.

  • 5 Pamela Jauncey 4th Feb 2023

    It is difficult to express what wonderful service we received from Jackson's. Sarah Hewlett was particularly kind, compassionate and very professional, this made our journey with the funeral arrangement stress free. Our wishes were carried out to the letter and we had a day that will stay in our memories for ever.

    I would also like to thank Rachel for looking after my husband whilst he was with you. Thanking you all at Jackson's, Pam and the family.

  • 5 Sandra Gowen 4th Feb 2023

    Sarah was lovely from start to finish her team was extremely professional at all times. Sarah was more like a friend than a funeral director
    Will definitely recommend

  • 5 Norma Haddon 4th Feb 2023

    Jacksons and Sarah were very good and caring and I would definitely recommend them.

  • 5 Hazel Tyrrell 24th Jan 2023

    My family and I felt very supported with the services that we received from Jackson's Family Funeral Directors. We were cared for and they understood what we really needed. My late Husband would have felt the same in their care too I am sure.

  • 5 Michelle Crowther 23rd Jan 2023

    Sarah is so sensitive and understanding; nothing was too much trouble for her. We can’t thank her enough for making a very difficult time for us, bearable. Her team on the day of mums service were also excellent. Thankyou once again for everything you did for us.
    Best wishes from Martín, Michelle and all our family. 

  • 5 Claire Wort 8th Dec 2022

    Excellent care from start to finish. Thank you. The dignity and respect you showed was lovely
    And I appreciated the fact that you team was small.

  • 5 Kirstie Weston 5th Dec 2022

    The past three weeks have been extremely difficult for my boyfriend and I, but having Sarah take care of the funeral for my boyfriend’s Dad was an absolute godsend. Sarah did everything she could to put us at ease - two young people, who had never done this before! - right from the very first phone call. She was professional, informative, and she even made us laugh along the way. A very big thank you to you, you really are amazing. 

  • 5 Darrell deBlaby 25th Nov 2022

    Sarah and her team were highly professional from planning and guiding us through all the arrangements leading up to the service and for the funeral itself. Jackson's ensured Mum's farewell was as truly a memorable, sincere and compassionate one we could have hoped for.

  • 5 Daniel Craig 22nd Nov 2022

    Very respectful.
    Good communication and helpful.

  • 5 Anthony Devey 22nd Nov 2022

    Both Sarah and Jenny were amazing. 

  • 5 Janice Bishop 5th Nov 2022

    The service we received from Sarah and her team was excellent. She was very kind and helpful and made sure our dear Aunt had a respectful and dignified ceremony. We would not hesitate in recommending
    Jackson Family Funerals.

  • 5 Aileen Haden 21st Oct 2022

    Sarah at Jackson’s handled all the arrangements for my husband’s funeral with
    care and sensitivity and, together with the staff, made sure everything happened exactly as planned.

    Jackson Family replied
    Thank you, Aileen. Your words mean a lot to us here at Jacksons's, from Sarah and the team.
  • 5 Gary Mitchell 19th Oct 2022

    Second time our family have used jacksons worcester and all the staff are absolutely fantastic providing a first class service many thanks sarah and her staff

    Jackson Family replied
    Thank you so much Gary, for your kind words, wishing you all the best for the coming days and weeks ahead. Sarah and all the team at Jackson's
  • 5 Steve Barnes 17th Oct 2022

    A very professional service, total respect for this team led by Sarah. From start to finish we could not have asked for a better funeral directors. Many thanks.

    Jackson Family replied
    Thank you, Steve, for your kind words. From Sarah and all the team.
  • 5 Sarah Severn 29th Sep 2022

    Jackson's and Sarah in particular were amazing in their support and guidance from start to finish in arranging the funeral for my daughter Daisy who died suddenly at the start of this year. From calling back out of hours in response to my first message and then collecting my daughter from the chapel of rest at the hospital, to dressing her and ensuring she kept her favourite teddy with her, right through to ensuring my daughter's ashes were left safely in the care of the cemetery - they were amazing.
    Having never had to organise a funeral before I felt safe with them and was fully confident that they had our best interests at the forefront of everything they were doing. They guided us through all of the arrangements and helped us financially with knowing what could and could not be covered by the governments Child Funeral Fund, even so the amount we had to pay to them was much lower than we had expected.
    Our daughters funeral was potentially what could be described as a logistical nightmare for a funeral directors with over 500 motorbike riders accompanying us and a police guard of honour being organised at the crematorium but Sarah took it all in her stride, suggested what venue would be best for what we were planning, decorated their vehicles beautifully with butterflies that my daughter would have loved and pulled off what can only be described as the the most perfect send off we could have hoped for for Daisy.
    We will be forever grateful to them x

    Jackson Family replied
    Thank-you so much Sarah for your heartfelt words, an honor for us all here to say the least we all wish you the best for the coming months ahead. Kindest regards Sarah and all the team here at Jackson's x
  • 5 Alison Hill 17th Sep 2022

    The care and compassion shown by Sarah at the Worcester office was outstanding.  Sarah totally respected our wishes for an informal service and the funeral, although sad, was perfect for mom.  Thank you.

    Jackson Family replied
    Thank you, Alison for your kind words Sarah
  • 5 Brian Warrington 15th Aug 2022

    We found Jacksons to be very friendly and extremely professional.

    Jackson Family replied
    Thank you kindly Brian, From Sarah and the team
  • 5 Charmian Cawthorne 30th Jul 2022

    I would like to congratulate both Sarah and Jenny, of Jackson’s family funerals, for their down to earth, professional  and very human touch in carrying out such a beautiful service fitting for my husband. We could not had wished for anymore than the truly personal way we the family were carried through what could have been a daunting exercise, but all our wishes were gathered up and neatly carried through to ensure my husband and father had a superb final day.
    Thankyou.

  • 5 Cheryl Rudge 26th Jul 2022

    Sarah and her team were amazing , I would choose Jackson’s Funeral Directors without any hesitation. Sarah went above and beyond anything I could ever have imagined , she really gave me an outstanding service in very difficult circumstances . Sarah took any stress away from me , she just excelled at her service . Sarah gave me a very personal service which was so much appreciated at such a sad time . 
    All of my family who came into contact with Sarah were so complimentary of her , and wish to thank her for the care she gave to both myself and my late husband . 
    I feel that we really couldn’t have done this without Sarah’s exemplary service. 
    Her skills and compassion far outweigh any other team I have experienced . 
    Thank you Sarah , from the bottom of my heart 
    Cheryl x 

Address
54 - 56 Barbourne Road
Worcester
Worcestershire
WR1 1JA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Shelia Handley 24th Mar 2023

Jacksons have been a great help and provided just what i needed. Working with Sarah at Worcester was very easy and i wouldnt hesitate to recommend them.

Allan Jones 21st Mar 2023

Sarah and the staff at Jacksons were amazing our day ran smoothly and was better than we hoped. The celebrant Tracy Fellowes (chosen by Sarah) was brilliant and helped create a wonderful celebration of my wife Jan's life. Sarah also recommended The Bull at Fernhill heath for the wake, this was the perfect venue and everyone remarked on the food they provided. Sarah was terrific and helped ease us through a sad and difficult time. xx

Gail Macdonald 11th Mar 2023

Mum's funeral was perfect. All the staff at Jackson's were very professional. Sarah was amazing from the planning to the actual morning nothing was to much trouble. It was a huge weight off my shoulders knowing everything was going to be fine. Thank you so much.

Reviews
Crematorium
Cemetery
  • Worcester Crematorium

    Worcester, WR3 8HA

  • Wyre Forest Crematorium

    Stourport on Severn, DY13 8DE

  • Evesham (The Vale) Crematorium

    Pershaw, WR10 2QR

  • Redditch Crematorium

    Redditch, B97 6RR

  • Waseley Hills Crematorium

    Rubery , B45 9TS

  • Astwood Cemetery

    Worcester, WR3 8HA

  • Kidderminster Cemetery (Wyre Forrest)

    Kidderminster, DY13 8DE

  • The New Cemetery

    Bromsgrove, B61 8QH

  • Bromyard Cemetery

    Bromyard, HR7 4HP

  • Edgioake Cemetery

    Redditch, B96 6BE

  • North Bromsgrove Cemetery

    Bromsgrove, B61 0LU

  • Plymouth Road Cemetery

    Redditch, B97 4PX

  • Evesham Town Cemetery

    Evesham, WR11 4SB

  • Ledbury Cemetery

    Ledbury , HR8 2DX

  • Abbey Cemetery and Redditch Crematorium

    Redditch, B97 6RR

  • Alcester Cemetery

    Alcester, B49 5EE

  • Tewkesbury Cemetery

    Tewkesbury, GL20 5TQ

  • Pencombe Cemetery

    Pencombe , HR7 4RT

  • Stourbridge Cemetery and Crematorium

    Stourbridge, DY8 3RQ

  • Lye and Wollescote Cemetery

    Stourbridge, DY9 2AN

Update

Prices vary by time and day of week