Jackson Family Funeral Directors, Upton upon Severn Care Centre

157 reviews

An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

LISA STAITE 23rd Nov 2019

My whole experience of Jackson family funeral directors was excellent. From my first meeting with Mark I was completely put at ease and felt that my Mum’s funeral was in safe, experienced hands. Mark was on hand at any time I called and all of the arrangements were made will full consultation throughout.  I was so pleased with how the service went, I felt that my Mum, family and friends were dealt with dignity, respect and courtesy.  I was very pleased to use an independent funeral directors as I felt I received a personal service. Thank you to Mark and his team. 

Carly Blair 1st Nov 2019

Mark and Sylvia have been patient and supportive through the whole sad process. Many thanks for everything. 

Christine Bray 30th Oct 2019

Great service and very professional on the day

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 342063

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.

Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 LISA STAITE 23rd Nov 2019

    My whole experience of Jackson family funeral directors was excellent. From my first meeting with Mark I was completely put at ease and felt that my Mum’s funeral was in safe, experienced hands. Mark was on hand at any time I called and all of the arrangements were made will full consultation throughout. 
    I was so pleased with how the service went, I felt that my Mum, family and friends were dealt with dignity, respect and courtesy. 
    I was very pleased to use an independent funeral directors as I felt I received a personal service. Thank you to Mark and his team. 

  • 5 Carly Blair 1st Nov 2019

    Mark and Sylvia have been patient and supportive through the whole sad process. Many thanks for everything. 

  • 5 Christine Bray 30th Oct 2019

    Great service and very professional on the day

  • 5 Barbara Atkinson 16th Oct 2019

    I am so sorry I did not write a review previously.
    Thank you so much for such an amazing service the family were very grateful for everything you did for us. 
    I felt very at ease talking to you at such a difficult time and felt that you handled everything so well. We loved your Logan sunflower beautiful.
    Regds Barbara Atkinson 

  • 5 Elaine Pearman 9th Sep 2019

    A huge thank you to Mark for his compassion, friendliness and special thanks for the way he conducted the memorial on the 6 September.

  • 5 Paul Smith 7th Sep 2019

    really good friendly ,helpfull service

  • 5 Gwen Best 3rd Jul 2019

    I recently used the Jackson Family Funeral Directors for my husband's funeral and
    they were excellent. Nothing was too much trouble for them and as I was arranging
    the funeral quite quickly for a particular reason, they (particularly Mark) went above and beyond, to fulfil all my wishes. They looked after the whole family, making sure our sons were part of the service too. They made an unbearable day, a bearable special day and I can't thank them enough.

    Matthew Jackson replied
    Thank you Gwen for allowing us to care for Malcolm. I know Mark and Sylvie were honoured to care for him.
  • 5 Simon Wilkinson 27th May 2019

    Very caring and very efficient...I could no thave asked formore.

  • 5 Karen Newson 12th May 2019

    Jackson Family Funeral Directors were excellent from start to finish for my mothers funeral. They were very helpful, I felt very comfortable discussing funeral plans in their bright and welcoming office. It truly helped remember the happy times rather than the sadness we were feeling. Very impressed, highly recommend. Thank you to Mark and Jenny in particular. 

  • 5 Marijke Vonck 5th Mar 2019

    Mark from Jackson’s was superb from start to finish. We swapped from Holland House in Malvern who couldn’t give us the funeral we wanted. Mark was so good on the phone when I first approached him with my dilemma. He arranged everything with Holland’s, moved my mum that day, came to my house the following day to discuss all the arrangements, continued to be in touch regarding music and plans, organised everything brilliantly and charged £2000 less than Hollands. We appreciated his personal and professional touch, and having the same person from start to finish. Mark and Mathew looked amazing at the funeral too. Thank you for helping us give mum the best send off ever. 

  • 5 Charlette Sollars 16th Feb 2019

    Very friendly happy with the service would highly recommend can’t thank them a nuf 

  • 5 Steven Warke 30th Dec 2018

    My dad had a very simple direct cremation . I felt that the whole thing was handled sensitively and with respect.

  • 5 Sandra Gorczynski 16th Dec 2018

    I couldn’t wish for more understanding and helpful people in that difficult time. They dealt with all my wishes regarding my Dad cremation. They kept me informed about everything and gave nice word when I’ve collected my Dad ashes. They care about people not about money. Thank you for everything 

  • 5 Lynder Choonpicharn 10th Dec 2018

    We were extremely happy with the excellent service and support we received from Mark to arrange our mum’s funeral. Showing empathy and respect, he spent time going through all the details  and options available to us. On the day both Mark and the other staff were very professional and helpful. Thankyou

  • 5 Laura Cooper 17th Nov 2018

    Matthew and the team at Jackson's made my Dad's funeral a very special day. They took their time to make sure everything was right for us.
    Their office is set in beautiful surroundings. Important when you need some peace and tranquility.
    Would thoroughly recommend them.

  • 5 Patricia Imberger 2nd Nov 2018

    Helpful in every way. Would have no hesitation in recommending them.

  • 5 Ben Oliver 25th Oct 2018

    Great service and helpful at this sad time! 

  • 5 Valerie Wagner 20th Oct 2018

    On behalf of the family and I we would like to thank you for the wonderful service we had for Brian. From the very first time I spoke to Matt on the phone I knew he would put himself out to make this all very special. It was a very sensitive time for all of us and on the day you were so calm and professional. The family have all commented on the way the jacksonfamily staff helped with every request and detail. Thank you

    Matthew Jackson replied
    Thank you Valerie for your very kind words. It was a beautiful service with so much personal tributes from the family.
  • 5 Lindsey Hall 5th Oct 2018

    They treated my mum with respect all the way through and we’re very caring and helpful. Thank you all.

    Matthew Jackson replied
    Thank you for your kind words Lindsey, hope all went well following our chat, if however you need any help please do call us.
  • 5 David Cale 4th Oct 2018

    We were extremely pleased with The Jackson Family Funeral Directors
    They were very kind, helpful and informative before the Funeral
    They were professional in every way on the day of the Funeral
    The service we received from start to finish was excellent in all aspects

    Matthew Jackson replied
    Thank you for your kind words David. It was an honour to look after your mother and glad everything went well for you and the family. The church service was lovely.
  • 5 Lawrence Yeomans 30th Sep 2018

    Made the whole process run very smoothly, can't thank them enough for everything they did.

    Matthew Jackson replied
    Thank you Lawrence, knowing your mum's wishes beforehand allowed everything to be arranged smoothly (even with the challenges she set us). All our best to you and your brother.
  • 5 David Clark 30th Sep 2018

    Very efficient and caring. Will use them for my own disposal!

    Matthew Jackson replied
    Thank you for your confidence in our services David, best wishes to you and your family.
  • 5 Alison Griffin 28th Sep 2018

    Very helpful, efficient and caring

    Matthew Jackson replied
    Thank you Alison, please send our best wishes to your mum and the rest of the family. Matt
  • 5 Derek Hardman 22nd Sep 2018

    Well satisfied with all you have done .Thank you very much indeed on behalf of my daughter and myself .  Derek Hardman

    Matthew Jackson replied
    Derek, thank you for taking the time to provide us with such lovely feedback. Matt
  • 5 Kate Angus 15th Sep 2018

    A very professional and kind service from first contact. Thank you very much for all the help and information and for making a very stressful time as hassle free as possible.

    Matthew Jackson replied
    I am so pleased to hear that I was able to make this as stress and hassle free for you. Please do not hesitate to call us if we can help further, Matt

Address
Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

LISA STAITE 23rd Nov 2019

My whole experience of Jackson family funeral directors was excellent. From my first meeting with Mark I was completely put at ease and felt that my Mum’s funeral was in safe, experienced hands. Mark was on hand at any time I called and all of the arrangements were made will full consultation throughout.  I was so pleased with how the service went, I felt that my Mum, family and friends were dealt with dignity, respect and courtesy.  I was very pleased to use an independent funeral directors as I felt I received a personal service. Thank you to Mark and his team. 

Carly Blair 1st Nov 2019

Mark and Sylvia have been patient and supportive through the whole sad process. Many thanks for everything. 

Christine Bray 30th Oct 2019

Great service and very professional on the day

Reviews
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