Jackson Family Funeral Directors, Upton upon Severn Care Centre

157 reviews

An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

Sarah Merriman 23rd Jun 2022

As we had had a hugely positive experience with Jacksons when our mother passed away in October 2020, we knew that when it came to taking care of our father when he passed away in May 2022, Jacksons were the only ones we could consider. Mark and Jenny Campion could not have been more sympathetic, kind and supportive, patient and thoughtful. We could not fault them. We knew that our father was in safe hands.

Jon Sapey 29th Apr 2022

Great service provided and and a send off that I’m sure my dad would have been pleased with.

Lyn Limrick 25th Apr 2022

Excellent service so many people commented on how lovely it was and how professional. Mum would have been proud it wasn't like a funeral it was a celebration. The photos the readings and the staff were all amazing thank you all so so much

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 342063

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.

Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 Sarah Merriman 23rd Jun 2022

    As we had had a hugely positive experience with Jacksons when our mother passed away in October 2020, we knew that when it came to taking care of our father when he passed away in May 2022, Jacksons were the only ones we could consider. Mark and Jenny Campion could not have been more sympathetic, kind and supportive, patient and thoughtful. We could not fault them. We knew that our father was in safe hands.

    Jackson Family replied
    Thank you for your kind words Sarah best wishes from Mark and the team from Jacksons.
  • 5 Jon Sapey 29th Apr 2022

    Great service provided and and a send off that I’m sure my dad would have been pleased with.

  • 5 Lyn Limrick 25th Apr 2022

    Excellent service so many people commented on how lovely it was and how professional. Mum would have been proud it wasn't like a funeral it was a celebration. The photos the readings and the staff were all amazing thank you all so so much

    Jackson Family replied
    Thank you for your kind words Lyn I will pass them on to the team best wishes Mark
  • 5 Shirley Penn 14th Mar 2022

    Mark was very sympathetic. Excellent from start to finish. Very helpful and gave much appreciated advice. We highly recommend them.

    Jackson Family replied
    Thank you it was an honour to look after Mum best wishes Mark and the team.
  • 5 Marie Robinson 17th Feb 2022

    I can’t thank Matthew, Mark and all at Jackson’s enough for taking over my mums funeral when the original funeral directors were less than supportive! They were thoughtful and supporting all the way through and helped us give my mum the send off she deserved 👍🏻👍🏻

  • 5 Jeanette Knott 8th Feb 2022

    The Team were excellent from the start of the process to the end.  Mark arranged everything for me in a compassionate and caring manner.  He didn’t confuse me with choices but guided me through, and the day, albeit sad, went perfectly.  Thank you.

    I would 100 % use them again and would wholeheartedly recommend this Company.

    Jackson Family replied
    Thank you so much Jeanette for those kind words it is very much appreciated by Mark, and all of the team at Jacksons. Best wishes, Tracey
  • 5 Philippa Mary Gunn 6th Feb 2022

    I cant praise Jackson Family funeral directors enough for the way they handled my husbands funeral. Everything ran like clockwork. They were constantly in touch with me to make sure everything was as I wanted, and I was kept informed of every detail of the service.
    I would most definitely recommend them.

    Jackson Family replied
    Thank you so much Philippa for your much appreciated feedback/recommendation. It was our pleasure to have been able to support you at such a sad time. Best Wishes Mark and all at Jacksons.
  • 5 Pat Tolley 20th Jan 2022

    Jackson Funeral Directors, Pershore.
    Sincere thanks to all the staff, especially Mark.
    The care and dedication was much appreciated.
    Nothing was too much trouble.
    Many thanks
    Pat and Vincent

    Jackson Family replied
    Thank you very much Pat for those kind words, Mark and the team really appreciate it. Best wishes, Tracey
  • 4 Keith James Shouler 7th Jan 2022

    Good communication and the Jacksons Team made the whole process uncomplicated . The cars and the staff were immaculate and the service was absolutely to our direction. Thank you .

    Jackson Family replied
    Thank you very much Keith for your kind feedbaack, it is very much appreciated by Mark and all of the team here at Jacksons.
  • 5 Maggie Ford 6th Dec 2021

    The sad day went smoothly thanks to the professional support, advice and caring of the management and staff at Jacksons. They all showed great respect throughout the service making my loved ones final journey dignified and memorable.

    Jackson Family replied
    Thank you Maggie, it was our pleasure to be able to support you throughout the whole process and we appreciate your kind words. Kind Regards, Tracey
  • 5 Margaret Overton 10th Nov 2021

    From my initial contact to The Jackson Family office following the death of my husband, I experienced ongoing help, support and expertise in all necessary arrangements both professional and with my personal requests. At all times help was prompt and sympathetically handled.

    I was very grateful for all of this at such a difficult time.

    Jackson Family replied
    Thank you Margaret, your kind review is very much appreciated by all of the team at Jacksons. Best wishes, Mark.
  • 5 Sara Beadon 28th Oct 2021

    Mark guided us through every step of the way and made the whole day (although sad) a most memorable day. He was also very flexible on what our requirements were and help ensure that everything went smoothly on the day. We could not have done it without Jacksons Funeral Directors, Mark and the team. I highly recommend them.

    Jackson Family replied
    Many thanks for your kind review Sara. Mark and the team at Jacksons very much appreciate it. Best wishes, Tracey
  • 5 catherine Baderman 22nd Oct 2021

    Mark and the team at Jackson Family Funerals were incredibly kind and patient in helping our family with the arrangements for my mother's service and cremation. Whilst very professional it was the personal elements that impressed the most. Mark provided us with options and advice and helped us make decisions - always checking that we were happy and coordinating with others (the church, the florist, the crematorium) in a seamless way. The compassion and care shown to our whole family was truly appreciated.

    Jackson Family replied
    Thank you Catherine for your kind words, Mark and the team at Jacksons really appreciate it. We all strive to make the experience as easy for you as we can. Best Wishes, Tracey
  • 5 Amy Corefield 14th Oct 2021

    Mark made us feel comfortable and at ease from the get go, his welcoming & relaxing charm was exactly what we needed to talk to him freely & give my dad the send off he deserved!

    Jackson Family replied
    Thank you so much Amy for your kind words, it is very much appreciated by Mark and the rest of the team at Jackson's.
  • 5 Jan Allen 7th Oct 2021

    Kind, friendly approach, thank you for your understanding at such a sad time. We will use your services again.

    Jackson Family replied
    Many Thanks Jan for your kind words. Kind Regards, all at Jacksons.
  • 5 Beckie Badger 5th Oct 2021

    I cannot express in sufficient detail the outstanding service this team have provided. To say they are extremely professional at their job is an under statement however, more importantly it is not just that they do their job professionally, it is the manner in which they approach everything - so very kind, caring & informative. They truly are exceptional in the level of personal support they offer and nothing seems to be too much trouble. Thank you thank you from the bottom of our hearts - you made a very difficult time just that little easier to bear. I would also express my gratitude to Jenny Campion, Celebrant who brought kindness, humour and a real sense of love to all that she did. Outstanding service from all

    Jackson Family replied
    Morning Beckie, thank you so much for your kind review. It was our pleasure and priviledge to be able to support you and your family through such a sad time. We, as you know, try to do the absolute best for our families and your words and thoughts are very much appreciated. Take care, Tracey and all at Jacksons.
  • 5 Paul Cooper 23rd Aug 2021

    From the moment I contacted them right up to the day and during my wife's funeral I felt I was being looked after and that there was genuine empathy with my situation and the recent loss of my wife lovely wife Natalie.
    Mark held my hand through all the procedure and decision making needed to achieve the funeral I wanted. Jenny the celebrant Marks wife was lovely and has a real wonderful talent for understanding your needs. The putting together of the service was so much easier than it could have been.
    They are a true family business not a franchise like so many these days and I would highly recommend them to my friends and family. Thank you so much for making the day of my wife's funeral so special and memorable everyone who attended thought it was beautifully and gave a true reflection of Natalie's life and those using the webcast were equally impressed.
    I cannot thank you enough.
    PAC

    Jackson Family replied
    Thank you so much Paul for your very kind feedback. Mark, Jenny and the whole team at Jacksons are equally passionate about what they do, and really appreciate you taking the time to write such a lovely review, your thanks will be forwarded to all concerned. Best wishes, Tracey
  • 5 David Norman 20th Aug 2021

    Mark and Jenny were genuinely caring and sympathetic and helped us arrange just the right service for my Father. Thank you!!

  • 5 Charlotte Ann Underwood 27th Jun 2021

    Mark and the team at Jackson's provided a personable and professional service, going above and beyond to accommodate our slightly different requests to give my husband the fitting send off he would have approved of.

  • 5 Richard Kendrick 8th May 2021

    The attention to detail along with the care and sympathy given to us at our son’s funeral was outstanding.

    Claire Coffin replied
    Thank you for your kind comments Richard. The very best wishes from our family to yours.
  • 5 Robert Bishop 27th Apr 2021

    The service for Andrew was a very compassionate and professionally run funeral. Nothing was too much trouble. Mark Campion and the whole team from Jackson did not put a foot wrong; they were truly genuine and sincere throughout the whole procedure. From our initial meeting, family requirements, personal touches & funeral service - right through to thoughtful aftercare - Jackson Family Funerals made sure the entire process was stress free & perfect.



    Funerals are something I believe most people do not want to think about, or, want to be part of (for obvious reasons), non-the-less, if I was aware of how good Jackson Family Funerals were before past family services had been arranged, I would most definitely chosen Mark & his team. If/when such sad events occur in the future, I will certainly be recommending Jackson Family Funerals to others.

    Jackson Family replied
    Dear Robert thank you for your review it was an honour to look after Andrew please send on my best wishes to all the family.
  • 5 Joanne Marie Wilson 26th Apr 2021

    Jackson Family Funeral Directors were outstanding in their organisation of my Mother's funeral from start to finish. The professionalism and respect shown by all the team towards my Mother and the family was more than our expectations.
    In such difficult and emotional times it was reassuring to know that Mark Campion from Jackson's was available at all times to answer and clarify any queries we had.

    Claire Coffin replied
    Hello Joanne. On behalf of everyone at Jacksons I'd like to thank you for your very kind review.
  • 5 Maureen Embrey 24th Apr 2021


    Excellent service, compassion and sympathy were shown throughout the whole process. They listened to our requirements and  offered guidance in order to make the day just what our father would have wished for.  I would certainly recommend the Jackson Family they are a caring company. 

    Claire Coffin replied
    Thankyou for your kind words Maureen. I'm glad the teams hard work provided you with the service your father would have wanted.
  • 5 Deborah Smith 23rd Apr 2021

    Can not recommend Jackson Family Funeral Directors enough, at such a sad family time they were professional from the start, keeping in touch with us by phone and email putting our minds at ease, helping us through a very difficult time making our journey much easier knowing that we were not having to deal with any of it on our own and we were in safe capable hands. Mark, Jenny and their team are very kind, understanding, considerate, knowledgeable and professional from start to finish. 

    Claire Coffin replied
    Thank you for such a lovely and kind review. They really do mean a lot to the whole team at Jacksons
  • 5 Deborah Lakin 21st Apr 2021

    The customer service that we received from Mark and colleagues, has been excellent and has helped so much with the very difficult and unexpected process of arranging the funeral of my younger sister Gayle.  From the first visit to my home to discuss arrangements, the helpful advice offered along the way about practical and emotional issues, and the superb service and support given on the day of Gayle's funeral, everything has been made so much easier by us as a family, because of the care and attention given by Jackson's. We are forever grateful for this and although we hope not to need your services again too soon, we will be holding on to your card. Thank you. 

    Claire Coffin replied
    Thank you for your review Deborah. Mark and the team are very grateful for your kind words. Jackson Family Funerals is very proud of the service provided to all families

Address
Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Sarah Merriman 23rd Jun 2022

As we had had a hugely positive experience with Jacksons when our mother passed away in October 2020, we knew that when it came to taking care of our father when he passed away in May 2022, Jacksons were the only ones we could consider. Mark and Jenny Campion could not have been more sympathetic, kind and supportive, patient and thoughtful. We could not fault them. We knew that our father was in safe hands.

Jon Sapey 29th Apr 2022

Great service provided and and a send off that I’m sure my dad would have been pleased with.

Lyn Limrick 25th Apr 2022

Excellent service so many people commented on how lovely it was and how professional. Mum would have been proud it wasn't like a funeral it was a celebration. The photos the readings and the staff were all amazing thank you all so so much

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