Jackson Family Funeral Directors, Upton upon Severn Care Centre

158 reviews

An independent funeral home providing caring and personal service in Upton upon Severn, Worcester, Malvern and Tewkesbury

Latest Verified Reviews

Russell Beale 8th Dec 2024

Compassionate without being obsequious. Took care of us through the process and delivered an exceptional, personal, caring service.  Made sensible suggestions and no upselling pressures.

Penny Finch 20th Nov 2024

Mark has been wonderful all way through ,he has planned my sons funeral with care and consideration at the same time I have felt that he has looked after me I have been able to call him at any time.a wonderful service from beginning to end 

Mandy Noott 11th Nov 2024

Mark handled everything superbly - very professional and we were very impressed by the service offered.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 342063

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

Jacksons Family Funeral Directors’ comfortable and contemporary premises provides a private and reassuring space to talk about your loved one and their funeral arrangements. It has on-site facilities to look after people who come into their care and a tranquil chapel of rest for families wishing to spend time together before the funeral.

On-site parking makes Jacksons Family Funeral Directors conveniently accessible, while experienced funeral director Matthew Jackson is also happy to arrange a home visit to support families through the funeral arrangements. Online support is also available for families arranging a loved one’s funeral in Upton-upon-Severn, Worcester, Malvern or Tewkesbury.

Jacksons Family Funeral Directors is a member of the National Association of Funeral Directors and of the Association of Green Funeral Directors. Listening to families and helping them through the funeral arranging process, Matthew and his caring team support families to plan a funeral that reflects their loved one’s life, beliefs and values, whether that’s a traditional service, green burial or direct cremation.

As parents, Matthew and Laura cannot begin to imagine the loss of a child and provide their funeral care at no charge to families grieving a child under the age of 16. The only costs will be from any third party that makes a charge and families are supported to be as involved in the funeral planning as they feel able to and comfortable with.

Committed to supporting families in Worcestershire at a very difficult time, call Jacksons Family Funeral Directors for respectful and compassionate support when it is needed most.

Verified Reviews

Verified Reviews

  • 5 Russell Beale 8th Dec 2024

    Compassionate without being obsequious. Took care of us through the process and delivered an exceptional, personal, caring service.  Made sensible suggestions and no upselling pressures.

  • 5 Penny Finch 20th Nov 2024

    Mark has been wonderful all way through ,he has planned my sons funeral with care and consideration at the same time I have felt that he has looked after me I have been able to call him at any time.a wonderful service from beginning to end 

  • 5 Mandy Noott 11th Nov 2024

    Mark handled everything superbly - very professional and we were very impressed by the service offered.

  • 5 Rebecca Troughton 24th Oct 2024

    The service from Jacksons was faultless.  Mark met us initially and put us at ease with his knowledge and experience.  It was so nice that Mark knew of my mother before her death and had dealt with my father's funeral.  Mark obviously makes great efforts to engage with the local community and at times like this it was really appreciated that he knew our family and could anticipate some of our requirements.  As the process moved on Mark was available at every step with daily contact and huge attention to all the little details that made the day the success it was.  I wouldn't hesitate to recommend Jacksons in Upton upon Severn.

  • 5 Valerie Allard 30th Sep 2024

    Most kind and helpfull to us at a time of our sorrow losing husband and father quite suddenly.

  • 5 Nigel Parsons 30th Sep 2024

    Simply excellent service from Mark,Jenny and the team.
    They took away any stress and concerns we had.
    Mark and the pallbearers looked emaculate and actually carried the coffin into the service which was a lovely touch.
    Jenny the celebrant spent lots of time getting the words for the service just as we wanted them with helpful advice and patience. She spoke her words beautiful and the whole experience was excellent.

  • 5 Michael Freedman 29th Sep 2024

    This is the first time in my life that I was responsible for arranging a funeral Mark Campion and his team explained everything I needed to know about the process in a friendly and professional manner

    Mark Campions interpersonal skills were outstanding and he ensured that the arrangements for Davids funeral were carried out as I wished.

    I asked him if I could visit my partner in the chapel of rest and all was arranged with no fuss. I must add that the memberof staff responsible for preparing Davids viewing is very talented and I was really happy to see my partner looking so good!!

    At one of the worst times of your life when your loved one passes , I cannot praise Mark and the Upton team enough

    They are approachable and kind and above all other they are absoloutely proffesional and certainly know their work

    Wonderful

  • 5 Michael Freedman 29th Sep 2024

    This is the first to see my partner look so good!I was responsible for arranging a funeral and Mark Campion and his team explained everything I needed to know about the process in a friendly and professional manner
    Mark Campions interpersonal skills were outstanding and he ensured that the arrangements for Davids funeral were carried out as I wished.
    I asked him if I could visit my partner in the chapel of rest and all was arranged with no fuss. I must add that the memberof staff responsible for preparing Davids viewing is very talented and I was really happy to see my partner looking so good!!
    At one of the worst times of your life when your loved one passes , I cannot praise Mark and the Upton team enough
    They are approachable and kind and above all other they are absoloutely proffesional and certainly know their work
    Wonderful

  • 5 Richard Jenner 19th Jul 2024

    Professional from beginning to end with a big spoonful of compassion.
    Made what could be a complicated and stressful period, simple and pain free.

  • 5 Dan Haynes 5th Jul 2024

    Mark and Jennie couldn't have done more.

  • 5 Sara Bunn 4th Jul 2024

    Very efficient, and considerate. Including  all the little details, we would have overlooked. 
     
    Grateful thanks to Mark Campion and his team.

    A special mention to the Celebrant Jenny Campion she gave a wonderful eulogy that really encapsulated June. 

  • 5 Christine Sissons 14th Jun 2024

    I am extremely happy with the service and advice received. Mark took the pressure of co-ordinating a minister, church, burial and order of service out of my hands and everything was smoothly arranged within 2 weeks of Mums death. He was very accommodating with a last minute request for the woodland burial and at the service itself he discreetly guided us as to where to stand and what to do.
    I would wholeheartedly recommend Jackson’s Family Funeral Service to everyone.
    It made such a difference knowing that the arrangements were in reliable, safe and compassionate hands.

     Thank you.

  • 5 Jill Skipworth 2nd Jun 2024

    Jackson's were the perfect choice- for not an easy funeral- we were transferring Mum to another County-that said, it all went seamlessly.
    We had every confidence in our choice of funeral director- they guided us through the whole procedure, were at the end of the phone for any doubts and were respectful to Mum right through to her burial-they were a  perfect choice.

  • 5 Sandra Northover 24th May 2024

    I was so pleased with the care, respect and dignity given to Bob, myself and son,when Bob was collected from our home. Mark was both thoughtful and respectful at all times when making the funeral arrangements, which was a comfort to me. On the day the funeral went as best as it possibly could. A really big thank you to all the staff that help make Bob's send a lovely memory for all.

  • 5 Sophie Jones 29th Apr 2024

    Great service, caring and understanding 

  • 5 Ryan Hill 19th Mar 2024

    Compassionate, sincere and detailed. Just lovely people to deal with. Thank you so much Mark.

  • 5 Angela Elizabeth Morris 18th Mar 2024

    I would like to thank Mark and the staff of Jacksons for all their help and kind support for the Funeral of Howard Thomas.
    I was kept informed throughout the whole organization of the service and any questions were promptly answered.
    This is the second time that I have asked Jacksons to take care of a loved one and as much as I do not want to partake of their services again anytime soon, I would highly recommend their services.
    I would also like to take this opportunity to express my utmost thanks to Jenny Campion (celibrant) for creating a dignified and fitting service.

  • 5 Susan Holland 18th Mar 2024

    The care and compassion shown to me by your company, particularly Mark Campion, has been wonderful. Mark was so helpful and sorted out any issues we had along the way (and chivvied me up when needed). I can't express how much I and my family appreciated the attention to detail on the day of the funeral and the touching tribute to mum as Mark led the hearse back through the town where she had spent 90 years of her life. We were very well looked after for the whole time from the first phone call to the end of mum's journey, and I'm sure mum would have been so happy with her send off. Thank you to all, I couldn't recommend Jackson's Funeral Directors more highly.

  • 5 Claire Colgate 1st Mar 2024

    My first experience of arranging a funeral and all was easy.

  • 5 John Adlington 29th Jan 2024

    Mark and Jenny were both very easy to talk to and guided us through the arrangements for mum's funeral. They kept in contact and responded quickly when we asked any questions. The service went well and everyone involved was highly professional. Thank you all.

  • 5 Richard John Lawrence 22nd Jan 2024

    Thank you to Mark and Jackson’s for looking after our dads funeral.. 
    Very professional, helpful and friendly at a difficult time 
    Thank you to everyone involved 

  • 5 Jack Hitchens 17th Dec 2023

    There compassion and service was first class I highly recommend them.

  • 5 Julie Watson 15th Dec 2023

    They were there from the very beginning with kindness and professionalism and patience. This continued all the way through. They seemed to know exactly how it feels to be in our situation and held out to us the hand of respect.
    Thank you Jacksons for helping us get through.

  • 5 Clare Brown 9th Dec 2023

    Lovely firm to work with at such a sad time, very compassionate and considerate of our needs. Jacksons also gave a great service, very discreet and efficient.

  • 5 Peter Carpenter 3rd Dec 2023

    From the outset I have nothing but praise for this Company. 
    Tim and Mark originally attended the sudden death of my Aunt. They were both Courteous Polite and explained everything they weree going to do be for it was done.
    Communication at all times both in person and via telephone and email was superb.
    The Funeral service went absolutely to time and with out a fault and it was just what my aunt would have wanted.
    To be honest everything was dealt with
    Without question I would leave the arrangements of another loved one in the very experienced and capable hands of Mark and his team. Also Jenny the Celebrant was faultless and made everyone feel at ease. Top marks to this Company on every level you could mention.

    Peter Carpenter

Address
Hanley Road
Upton-upon-Severn
Worcestershire
WR8 0PA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Russell Beale 8th Dec 2024

Compassionate without being obsequious. Took care of us through the process and delivered an exceptional, personal, caring service.  Made sensible suggestions and no upselling pressures.

Penny Finch 20th Nov 2024

Mark has been wonderful all way through ,he has planned my sons funeral with care and consideration at the same time I have felt that he has looked after me I have been able to call him at any time.a wonderful service from beginning to end 

Mandy Noott 11th Nov 2024

Mark handled everything superbly - very professional and we were very impressed by the service offered.

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