Jackson Family Funeral Directors, Malvern

5 Joanne England 1st Feb 2021

Tracey and the team, were amazing from start, to finish with my dads funeral
Extremely professional and attentive with great attention to detail
Would highly recommend to anyone who has lost a loved one

5 Trevor Loader 31st Jan 2021

Excellent service once again, after Jackson's handled my mother's funeral last year.
Tracey & her team were professional throughout seeing that we were kept informed, supported & there to guide us through a diffcult time. Thanks again from all the family.

5 Matt Kent 18th Jan 2021

Really could not have asked for more. Tracey was fantastic from the very start making everything as smooth as possible. She listened and took on everything we requested to give our father the service he would have liked. They seemed to genuinely care for what we wanted. Would have no hesitation in recommending their services to anyone. Jenny the celebrate was also great, the poems and tribute that she put together were so touching.

5 Julie Heptinstall 12th Jan 2021

Jackson Family Funeral Directors gave me excellent service from start to finish. They were kind and considerate and answered all my questions quickly and efficiently, from the moment my father died. I would not hesitate to recommend them to anyone in need of organising a funeral.

5 David Lloyd-Roach 22nd Dec 2020

The service and support provided by Tracey and colleagues was excellent!  Tracey had provided exactly the same for us when my father passed away 3 years ago and so it was an obvious choice for us to choose her to look after my mother.  She and her colleagues guided us through the difficult time and were there whenever we needed them.  We could not ask for more. 

5 Mary Verdult 10th Dec 2020

We were very happy with the organisation of our mother's funeral. Jacksons were a model of tact and efficiency, helping us through a difficult time.

5 Elizabeth Cartwright 9th Dec 2020

I can thoroughly recommend Jackson’s Family Funerals. On meeting Tracey she immediately put us at our ease at  which for us was a very distressing time. Tracey went through everything with us and guided us through every step of the way. The Funeral was completely organised down to the very last detail by Jackson’s. I am very grateful to them for their first class service. 

5 Nigel Underhill 7th Dec 2020

Sensitive, and creative approach to our Mothers arrangements.
Well done. And a special Thank you. From the Underhill family

5 Marcia Owen 2nd Nov 2020

They made everything so easy and were very professional but friendly. Thank you.

5 Ewan Holland 1st Nov 2020

Tracey and Simon delivered exactly what we asked of them . They listened carefully to our requests and assumed nothing. They responded to questions whether via telephone or email instantly. Tracey was an absolute delight to deal with. She had genuine compassion and respect. She created exactly the environment we sort on the day and was a reassuring presence being able to answer any last minute questions we may have posed. 
I could highly highly recommend Jackson Family Funeral Directors, especially Tracey and Simon for their sympathetic handling of what is a very emotional matter.

5 Derek Davison 29th Oct 2020

Lovely caring staff made the whole experience easy to deal with and took the burden from my shoulders. I cant thank them enough.

5 Paula Malpas 28th Sep 2020

Tracey was absolutely amazing, she has made a very difficult time a lot easier and showed so much compassion 

5 Kellie Sparks 22nd Sep 2020

Tracey was fab! She supported all of us the whole way through and couldnt do enough to help us. She took part of the stress away from us and looked after our dad amazingly. She also did all she could to help keep the cost down.
Wont meet a nicer lady.
Thank you tracey xxxxxx

4 Peter Schmidt 14th Sep 2020

Only negative was the funeral car was traveling too fast, slower would have been more respectful and in keeping with the occasion.

5 Steve Webb 4th Sep 2020

Tracey and her team were wonderful and caring

5 June Pritchard-Griffiths 2nd Sep 2020

Thank you very much Tracey for all your attentiveness, I realy did appreciate it.

June ?

5 Kris Box 25th Aug 2020

Tracey (at the Malvern Wells branch) made me feel at ease from the very first phone call.

I've never arranged a funeral before so she guided us through every step of the way with no pressure to spend more money. Tracey is an extremely empathetic person who was so easy going and understanding at such a difficult time for my family and I; she always took the time to explain things whilst also making time for friendly chat.

The team were friendly and presentable on the day of the ceremony. It was such a lovely send off for our Mum and I'm glad we chose a local independent company to arrange everything. They genuinely had our best interests at heart and treated our Mum with dignity and respect.

Tracey really does love her job and went that extra mile to organise our Mum's final journey. Thank you so much

5 Rob Shail 19th Aug 2020

Highly recommended- Thank you Jackson Family Funeral Directors.

5 Nick Hibbs 8th Aug 2020

Excellent service. Friendly and compassionate.

5 Liz Burford 5th Aug 2020

Tracey and her team were helpful, understanding and supportive all the way through the process. 

5 Julie Peirce 9th Jul 2020

Excellent service from start to finish. 5*

5 Julie Stanbridge 29th Jun 2020

The word ‘family’ within “ Jackson Family Funeral Directors “  describes the feeling you have when dealing with them .  
We were guided through the process at every stage including after the funeral in a helpful and compassionate way.  Nothing was too much trouble.    
At the funeral the staff were discreet and respectful with an informal yet professional manner.  
We, as a family can highly recommend and give our grateful thanks to everyone on their Team.
Kind regards, from ‘Tom’s’ family,  Dot,  Julie & Lynn

5 Greg Bowen 27th Jun 2020

Jackson were recommended by a friend, and I'm glad I took her advice. The staff are friendly, helpful and empathic, and they were very courteous and professional at all times. I also thought Jackson were very reasonably priced, with no compromises on their quality of service. I would definitely recommend Jackson to other people looking for a funeral directors they can trust.

5 Tracey Mason 24th Jun 2020

Very pleased with the help and service they gave us for my mums funeral will use them again in future Thank you all so much kind regards Tracey mason

5 Nigel Molineux 20th Jun 2020

A very professional and friendly family business. Everything carried out to our requirements. Definitely would recommend. A*