Jackson Family Funeral Directors, Malvern

5 Maria Brown 20th Feb 2023

A wonderful, warm and caring service was provided to myself and my family after the sad passing of my husband. My husbands funeral was beautifully arranged and was perfect in every way. We were looked after by Amie, and I can honestly say that she was professional and knowledgeable and guided us through an incredibly difficult time with care and compassion and was always available when we needed her. Everyone at Jackson Family Funeral Directors were so kind and the care given to my late husband cannot be overstated. 

5 Cathy Taylor 17th Feb 2023

Kind, attentive and efficient. Good support and queries answered promptly.

5 Helen Hickling 13th Feb 2023

I would like to leave a review on behalf of all of the Hawkins family to say a very big Thank You to all at Jacksons Funeral Directors for their kindness and consideration following the death of Dave Hawkins.
The day of the Funeral was made so much easier by the professionalism and courtesy of the whole team.
We in particular want to thank Amie Cook who went above and beyond from the day of my Dad passing to the day of the Funeral, she was always available and nothing was to much trouble, she made everything alot easier to deal with.

Thank you from all the Hawkins Family

5 Jeffrey Steady 5th Feb 2023

Jackson Family Funeral Directors were the perfect firm for dealing with the funeral of our dad. They were 100% professional, yet kind and sensitive too. Their approach and diligence were exactly what we needed at a time of high emotion.
Thank you to Amie and the entire team.

5 Janette Frame 4th Feb 2023

Amie was very kind and considerate in every way.
Prompt service throughout.
It made the whole journey a little bit easier when suffering a loss.
Thankyou

5 Keeley Kemp 3rd Feb 2023

Jackson's funeral service were incredible from start to finish when my Dad recently suddenly passed away.
I had never planned a funeral before and it was made so much easier by Jackson's. They explained everything in detail and conducted the service centred around my Dad.
Nothing was too much trouble and the support that was provided was amazing.

5 Pat Edwards 30th Jan 2023

Amie and the Jackson team were so professional in the way they managed my husband's cremation which went very smoothly and just as my family wanted. Anne Matthew, the professional Celebrant, for our family and friends informal Gathering which followed, again responded to our every wish. They all managed as a team a friendly and intimate send-off for my husband with just the right professional touch. They were approachable and supportive throughout. Thank you so much.

5 Graham Jordan 28th Jan 2023

I can wholeheartedly recommend Jacksons Family Funeral Directors in Malvern. Amie was wonderful, she took care of everything so well and was incredibly patient. The service we received on the day was so professional and polished. We felt looked after throughout and it left us free to concentrate on our own feelings.

5 Helen Inman 22nd Jan 2023

We cannot begin to thank the team at Jacksons enough for the genuine care and thought they have taken with us, from the very first phone call to the day itself.
Amie and the team have walked us through every step with kindness, empathy and a patience that we will always remember.
We would not hesitate to recommend Jacksons to anyone looking for a funeral director who puts the welfare of the family and loved-ones at the heart of all that they do. Thank you.

5 Kevin McNeil 19th Jan 2023

My father [past away at home at 01.06 new years eve. Your staff who collected my father were very caring and respectful and explained what would happen going forward.

Ami was in charge of our funeral arrangement and could not have been more lovely. When you can even laugh in these situations you know you are being treated with the upmost care.

We chose a direct cremation and Jacksons prepared my father and we were able to have a private funeral in their chapel of rest. They even let me take my black Labrabor. A beautiful room was provided with music of our choice and we were allowed to take as much time as we needed.

Thank you so much for the professional and friendly way you treated not only my father but our whole family.

Kind regards

The McNeil's

5 Jayne Hassell 7th Jan 2023

The whole team were attentive and made the day run perfectly creating a memorable service 

5 Ruth Church 2nd Jan 2023

From our family's experience, we cannot fault the service received from this Company. From the original, on-call, call out team of Staff who attended on the first day to the final day, the service received was excellent. A particular mention must go to Amie, for whom nothing was ever too much trouble and who was professional, patient and unfailingly kind and thoughtful throughout.

5 Nigel Bedford 23rd Dec 2022

Very pleased with the professional service and friendly help

5 Pam Clarke 29th Nov 2022

Professional, kind, caring & we could not have asked for more … 

5 Julie Lay-Eaton 22nd Nov 2022

excellent service very thoughtful and kind,which is what people need at this sad time

5 Dimple Mistry 4th Nov 2022

Amie and the team were absolutely brilliant. They were empathetic, caring and took time to pro-actively research Hindu customs and rituals. The response times to any questions were almost instant and they were very accomodating. Honestly, really pleased we chose Jackson's for such a sad occasion. Thank you to the team.

5 Wendy Long 3rd Nov 2022

The Professionalism and Care Jacksons afforded my dear mum was second to none. From the moment they picked her up to the day we said goodbye, Jacksons really cared about us as a family. We didn't have to worry about a thing during our grief. Amie particularly ensured we were kept informed and supported throughout the whole process. She was kind and caring and really understood our loved one as a person who was loved. We would absolutely recommend Jacksons should you need a funeral directors. The word thank you does not seem enough to this fabulous company.

4 Anne Curtis 24th Sep 2022

Professional, efficient and caring service.

5 Pearl Bowker 5th Sep 2022

Amie was a great support throughout, many thanks
Sheila Anderton 

5 David Cale 31st Aug 2022

We received excellent service from Jackson Family Funeral Directors 
They are extremely kind, caring and helpful in every way, catering for our wishes for the funeral and ensuring we were looked after on the day

5 Jane Hird 30th Jul 2022

From my first contact with Amie, l found her very helpful kind and caring . She guided us through everything we had to do very efficiently. Jennie came to see us and we got the order of service planned out . And on the day of my Dad's funeral everything went to plan and we gave him a good celebration of his life . Would recommend you all every time . Thank you

Kind regards

Jane and family

5 Chris Weston 28th Jul 2022

calm and efficient ,really all you need at a funeral

5 Kenneth Beecroft 25th Jul 2022

The five stars say it all, cannot fault the service in any way

5 Dr. Val Chapman 7th Jul 2022

 At a time of loss, even the most robust of us need to feel reassured that those we employ to take care of the necessary arrangements for our loved one will do a good job. Amie did not do a good job - she and her team did a superb job! Amie went above and beyond to ensure our needs were met and we were kept informed of all details at all times. She was compassionate and thoroughly professional. We could not have wished for a better service from Jackson Family Funerals, I cannot recommend them highly enough. 

5 Jennifer Woodward 1st Jun 2022

Amie and her team conducted the service admirably.  They were very caring and respectful at all times.  They went out of their way to ensure the family’s requests were always met.