Jackson Family Funeral Directors, Malvern

189 reviews

Independent funeral directors in Malvern serving bereaved families with bespoke funeral arrangements.

Latest Verified Reviews

Christina Brookes 4th Dec 2023

From the first phone call to the end of the funeral service, we felt in safe hands. Amie made us feel very reassured that our requirements for our cousin's funeral would be met; i.e. the choice of crematorium, celebrant, flowers, music, etc. All went very smoothly and respectfully on the day. The price was very fair for the services received. Thank you

Janet Beech 30th Nov 2023

As well as being totally professional Amie was very supportive, helpful and friendly both with the arrangements and during the actual service. I would thoroughly recommend this company.

Gillian Marshall 19th Nov 2023

It all went very smoothly and professionally. Amie made everything very easy, and it was remarkably stress-free. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01684 219758

About Us

Jackson Family Funeral Directors is an independent, fully qualified funeral directors based in Worcestershire. An independently owned business run by the Jackson family, they have won multiple awards including the Lloyds Bank British Business Excellence Award Local Business of the Year 2022.

Matthew and his team deliver a service that is second-to-none, honest and ethical. Jackson Family Funeral Directors aim to make a difference and provide the service that you deserve. With over 10 years experience as a funeral director in Worcestershire, Matthew is well known for his community work and willingness to embrace change and new ideas.

The quiet and peaceful nature of the Malvern funeral home ensures that you are allowed the peace you need to discuss funeral arrangements. The funeral home is formerly an antiques centre and it’s character creates a very homely feel. There is a small chapel on site, which can host intimate services for family and friends.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Jackson Family Funerals can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. As well as traditional black hearses, you can also arrange for bespoke transport such as horse-drawn hearses and motorbike hearses.

Jackson Family Funeral Directors is open Monday to Friday, 9am to 5pm, with a 24-hour telephone service. Call now to find out more about the services they provide and begin making funeral arrangements for your loved one.

Verified Reviews

Verified Reviews

  • 5 Christina Brookes 4th Dec 2023

    From the first phone call to the end of the funeral service, we felt in safe hands. Amie made us feel very reassured that our requirements for our cousin's funeral would be met; i.e. the choice of crematorium, celebrant, flowers, music, etc. All went very smoothly and respectfully on the day. The price was very fair for the services received. Thank you

    Jackson Family replied
    Thank you so much, Tina for your words; it means a lot to us. Wishing you all the best Amie and the team.
  • 5 Janet Beech 30th Nov 2023

    As well as being totally professional Amie was very supportive, helpful and friendly both with the arrangements and during the actual service.
    I would thoroughly recommend this company.

    Jackson Family replied
    Thank you so much Janet. It was a real honor for me to take off John, on his final journey from myself and all the team at Jacksons, thank you.
  • 5 Gillian Marshall 19th Nov 2023

    It all went very smoothly and professionally. Amie made everything very easy, and it was remarkably stress-free. 

    Jackson Family replied
    Thank you so much Gillian. From Amie and all the team.
  • 5 Sue Atterbury 17th Nov 2023

    Amie was so fabulous with organising my Mums funeral. She was available at any time before and after for any questions or to just talk. The actual funeral went like clockwork and she made me feel cared for and special throughout. I would highly recommend Jackson’s funeral directors.

  • 5 Tim Wood 6th Nov 2023

    Amie and the team did a wonderful funeral service for our family. They supported us at every stage and were sympathetic to the needs of the family. Everything was as we wanted - thank you.

  • 5 Sue Windle 5th Nov 2023

    From start to finish we experienced very caring professional service.
    Jacksons provided a wonderful farewell to our dear Aunt.

  • 5 Jane Kendrick 28th Oct 2023

    I would highly recommend entrusting your loved one into the hands of Jackson Funeral Directors at Malvern. Amie is compassionate, professional and caring. Amie, and the whole team at Malvern made our family feel welcome on every visit and everything was arranged, just as we wanted it down to the most minute details. Amie always goes above and beyond for her clients, as she did for us and is a credit to her profession and an asset to Jackson Funeral Directors. Thank you Amie and your team for looking after our darling Hollie so well.

  • 5 Jennifer Nullis 11th Oct 2023

    The staff of Jackson Family Funeral Directors have been outstanding - from the first call, through the process of organising the funeral, to the service itself. Amie Cook, in her role as our Funeral Director, deserves special recognition for her compassion, empathy, attention to detail and respect that she showed myself, my family and my late mother. Thank you so much

  • 5 Sheila Bottomley 2nd Oct 2023

    Everyone was sensitive, kind  caring and professional. Making it easier to cope at this difficult time . 
    Would certainly recommend to anyone needing  their services 

  • 5 Pauline Davies 30th Sep 2023

    Very professional, would highly recommend.

  • 5 Susan Broderick 29th Sep 2023

    Jackson’s were absolutely amazing from start to finish, Amie was so kind and professional throughout the whole process. They take care of your loved ones very thoughtfully and with dignity. 

  • 5 Linda Cooke 16th Sep 2023

    We were greatly impressed by the way Amie in Malvern dealt with us. She showed empathy and care and attention to detail. She always made herself available to us and responded promptly to any queries. On the day of the funeral the Jackson’s  team were professional, kind and attentive and helped us through a difficult day. 


  • 5 Deirdre Clark 29th Aug 2023

    As a family we have felt totally supported by Jackson FamilyFuneral Directors and all their kind, thoughtful and efficient care. We would highly recommend them to anyone going through this very difficult and traumatic time . Amie herself is an absolute star . We have received so many comments from those who attended and also online . They were all full of praise. We thank you from the bottom of our sad hearts . You also looked after John in a very personal kind and loving way at all times .

  • 5 Angela Hamilton 20th Jul 2023

    This funeral house was so kind and professional, we as a family couldn't fault them.
    We were at our lowest, they guided us all the way through..
    Thank you Amie and team, from Angela, Janet and family.

  • 5 Ceri Griffiths 15th Jul 2023

    Amie, and the team at Jackson Family Funerals Directors, were incredible. Amie's care, attention and support meant so much to us following our Dad's death. We had 100% trust that she was genuine in her desire to look after both our Dad and us, and thanks to her, we were able to give him the funeral service we wanted. Amie answered all of our questions (regardless of the time or day), delivered on all our requests and was instrumental in ensuring that everything ran like clockwork on the actual day. We cannot thank Amie (and the team) enough for the kind, compassionate and extremely professional way they looked after us, and we would have no hesitation in recommending Jacksons.

  • 5 Kathleen Compton 3rd Jul 2023

    Amazing Service Amie and all staff so helpful and Understanding and made us feel as a family everything was under control and my Husband Steve was in the right care Thankyou so very much x

  • 5 Helen O'brien 18th Jun 2023

    I cannot thank Amie and the team enough.
    From our first heartbreaking meeting to the last, the team have been professional,kind,supportive and almost became one of the family, and that's how I felt they cared for my partner, like one of their own. Thank you all.....

  • 4 Stuart Gilbert 16th Jun 2023

    Apart from one glitch (no fault of the funeral director) things went very smoothly.

  • 5 Charlotte Duke 5th May 2023

    The service we received from start to finish was caring and professional. Thank you so much.

  • 5 Vicki England 31st Mar 2023

    Everyone at Jacksons went above and beyond to help us during the most difficult time of our lives. We cannot thank them enough for the care, compassion and professionalism in arranging the most beautiful and fitting service for our little girl. We will forever be grateful to Amie for her support and kindness. Thank you so very much. 

  • 5 Stephen Middleton 25th Mar 2023

    Exemplary service, cannot fault ,professional in the extreme...surpassed expectations .Have no hesitation in recommending.

  • 5 Kay Bowater 18th Mar 2023

    Amazing service from start to finish, Nothing was too much trouble, they take their job very much to their hearts,
    I knew my Dad was in the very best hands. They treated him as of it were their own relation, the support for myself and my Mother was another level! Thank you guys  

  • 5 Lewis Moss 14th Mar 2023

    Amie was just awesome with everything she made a very hard time easy for me and the family

  • 5 Marcia Butt 27th Feb 2023

    I cannot praise  the Jackson Family Funeral Directors enough. 
    They have been compassionate , kind, supportive, thoughtful throughout the whole process of arranging my late mother’s final journey.  Very efficient and their communication throughout was excellent. Thank you all for everything Amie, Mark and the whole team 😊

  • 5 Ros Hayes 20th Feb 2023


    Thank you so much for making all the arrangements for Tom’s Funeral. We have been very impressed by your excellent organisation, patience in dealing with our many questions and, above all, the dignity and respect with which you referred to Tom.   You made this difficult time so much easier for us

Address
De Iys, Wells Rd
Malvern
Worcestershire
WR14 4JL

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Christina Brookes 4th Dec 2023

From the first phone call to the end of the funeral service, we felt in safe hands. Amie made us feel very reassured that our requirements for our cousin's funeral would be met; i.e. the choice of crematorium, celebrant, flowers, music, etc. All went very smoothly and respectfully on the day. The price was very fair for the services received. Thank you

Janet Beech 30th Nov 2023

As well as being totally professional Amie was very supportive, helpful and friendly both with the arrangements and during the actual service. I would thoroughly recommend this company.

Gillian Marshall 19th Nov 2023

It all went very smoothly and professionally. Amie made everything very easy, and it was remarkably stress-free. 

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Update

Prices vary by time and day of week