Jackson Family Funeral Directors, Malvern

5 Sheila Wallett 8th Dec 2024

A very friendly team helpful and understood. How one feels going through such a loss.

5 Robert Haxton 2nd Dec 2024

The whole team were excellent throughout.

We felt as though they really took care of everything and handled all queries / questions with utmost professionalism and had a genuine desire to offer the best service possible in what is, understandably , a stressful time. 

The team made the whole experience as pleasant as it could be….

Thanks to rachele especially. 

5 Antony Rea 2nd Dec 2024

Amie and her team were incredible in helping me navigate the process of putting together the best send off for my father.

On the day all the details fell into place seamlessly.

Thank you Amie.

5 Jane Tuthill 15th Nov 2024

We cannot praise Amie and her team highly enough.  From the start, they showed care and compassion.  They guided us through this difficult time with insight and professionalism. Every detail was thought of and anticipated.  On the day before the funeral, I was able to relax, knowing that we were in very capable hands.  The celebrant was inspirational in helping us put together a lovely service.  The flowers were beautiful, vehicles were immaculate and the team were caring and very smartly dressed.  We received compliments from those attending for Jackson Family Funeral Directors and would certainly recommend them to anyone going through the bereavement process.

5 Rita Taylor 2nd Nov 2024

We cannot thank Rachele and her amazing team enough for their kindness, compassion and professionalism for looking after my mum, and the funeral arrangements to be honest I don’t know how we would have got through it without them.
Rachele did not do just her job amazingly but she cared and this came through.
Nothing was too much trouble and I mean nothing especially at such a sad time for us.
We would like to thank you all from the bottom of hearts for everything,
Rita & Jane xx❤️

5 Alsion Paton 1st Aug 2024

Thank you so much for guiding us through this sad time. Your kindness and gentle, personable approach is just what is needed.
The service was everything we planned and hoped for. Thank you.

5 Susan Hayes 28th Jul 2024

I cannot speak highly enough of Aimie and the team at Jackson’s . They all made a very difficult time so much more bearable . Consummate and compassionate professional every step of the way . Everything was taken care of for us and done with such kindness. Aimie is an absolute gem and a credit to Jackson’s  I would never even consider using a large chain of funeral directors, this family owned business delivers a completely different service . Absolutely amazing ! 

5 Barbara LOHOAR 25th Jul 2024

We received an incredibly supportive, professional, caring and considered service from Amie and the team in Malvern. From our very first meeting, she and the team were totally on top of all the detail and were also very flexible as we found our way through a very stressful time with the death of our beloved Mother. They were not just faultless but went above and beyond to accommodate us and aid us creating a very special service. I would not hesitate to highly recommend them. 

5 Steve Newman 1st Jul 2024

A thoroughly professional family run company but with a personal and gentle approach to the entire proceedings. Attention to detail was perfect and we had our hand held throughout the entire process by Amie who was just wonderful. 

5 Emma Pritchard 31st May 2024

Amie and the team delivered outstanding service from the first initial phone call right through to collecting my father’s ashes. Nothing was too much trouble. All staff were friendly, approachable and understanding through such a hard time. We couldn’t have asked for anyone better to help us through. 

5 Adrian Colwell 16th May 2024

Jacksons are the consumate professionals. We found their team to be super sensitive and focused on supporting us at a very difficult time. Everything we asked for was done extremely well, with the result that our service was a celebration of Eugene's life and with the guide to the service, was engaging for all who attended, both family and friends. In short, Jacksons are impressive and it is without hesitation that we would recommend them to other families.

5 Andrew Julier 2nd May 2024

From the first phone call to the funeral itself all staff at Jacksons were extremely professional and showed genuine empathy, care, and compassion towards us as a family. Nothing was too much trouble and Amie was in regular contact with us through out which made the whole process as stress free as possible. I would highly recommend Jacksons to deal with their loved one.

5 Claire Martin 16th Apr 2024

Amie and her team at Malvern Wells guided us through a very emotional time. We felt their support, and understanding every step of the way. They are true professionals and I would fully recommend them.

Claire Martin

5 Jessica Connel 9th Apr 2024

Amie and her team were absolutely fantastic, I will forever be grateful for their professionalism and assistance with everything from start to finish, could not recommend Amie enough.

5 Helen Inman 8th Apr 2024

Amie and the team have looked after my family and I at the hardest of times, understanding under difficult circumstances, how important it was to us that everyone remember our dear uncle as he deserved to be remembered.
From the first call, right through to Jenny's sensitive and thoughtful service we have been helped through with care and compassion. Amie has been with us every step of the way, guiding and advising and always listening.
We cannot speak highly enough of the whole team. Unfortunately this is the second time in the last year we have had to use their services and we could not be more grateful, again, for their care.
It goes without saying that we would not hesitate to recommend Jacksons.

5 Denise Hobbs 2nd Apr 2024

Amie and the team at Jackson Family Funerals were so wonderful and guided us through the process of organising Mum's Funeral at a time when we were all in shock at her sudden passing and were grieving. 

The funeral service went beautifully and was handled exactly as Mum wished. It was such a comfort knowing that Amie would take care of everything with love and respect, and her extra little touches of kindness throughout the whole process meant so much to the family.


We highly recommend Amie and the Jackson Family Funerals team. Thank you for looking after Mum and our family so wonderfully.

5 Diana O'Connor 31st Mar 2024

We can't praise them any higher; Aimee and Rachele were there to support us through the whole difficult job, and the result was a service and celebration of life that we will always remember.

5 Tracey Hobson 3rd Mar 2024

On what was a very difficult day Amie and her team from Malvern Wells guided us through with professional and respectful care.Which they have shown from the start of this journey for my Dad and the family. Kind regards Tracey

5 Kevin Tribute 2nd Mar 2024

What an absolutely first class service we received recently. From the first point of contact, through to the funeral service , Amie and her team were so utterly professional throughout. During a very difficult time for us as a family they guided us throughout with compassion and efficiency. 

5 Lisa Freeman 9th Feb 2024

What a fantastic and lovely team. Amie went above and beyond and couldn’t have been more helpful. My mother had a beautiful service. I can’t recommend you enough.

5 Catherine Rowan 26th Jan 2024

At a very hard time Jackson's provided us with seamless support and help in putting together a funeral that was a wonderful remembering of Steve and his life.

5 Ruth Church 25th Jan 2024

Sadly, this is the second time in recent months that we have found ourselves having to contact Amie and her team.

Once again, their level of care, consideration and attention to detail has been
excellent.

Amie, in particular, deserves a special mention for her patience, professionalism and kindness at such a sad time for us.

5 Ian Robinson 23rd Jan 2024

Amie at Jackson Family Funeral Directors was there for us every step of the way guiding us through the whole process at a difficult time for the family. She was friendly, caring and professional at all times.

Both Amie and Jenny, the Celebrant, really took the time to get to know the man our dad was and this was reflected on the day with a lovely service that was absolutely perfect for him. Thank you very much Amie and Jenny.

5 Stephanie Nixon 15th Jan 2024

Exceptional service from beginning to end.
Staff all so lovely, kind, and professional.
We had to do very little, as they walked us through everything, and matched our requirements. Their attention to detail was amazing, with little things we would never have thought off.

I couldn't recommend them more highly. Especial thanks to Amy and Rachel.

5 Karen Warner 22nd Dec 2023

Beautiful service. Amie was amazing, we couldn't have asked for a better send off for my Mum. Thank you Amie and all at Jacksons in Malvern.